Multicultural Competence in Student Affairs (Jossey-Bass Higher and Adult Education Series) / Edition 1

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Today’s leaders in higher education are focused on creatingmulticultural campuses. However, most higher education and studentaffairs professionals receive limited training for understandingthe complexity of multicultural issues.

If multiculturalism is to flourish on college campuses,education professionals must develop the sensitivity and awarenessin affirming relevant multicultural issues and develop the skillsneeded to offer meaningful services to all their students.

Multicultural Competence in Student Affairs is a unique resourcethat offers student affairs practitioners and faculty a guide thatfeatures a model of core competencies that embraces the broad scopeof multicultural issues including race, class, religion, gender,sexual orientation, age, and abilities.

Written by Raechele Pope, Amy Reynolds, and JohnMueller–experts in the fields of student affairs andmulticulturalism–this important book is based on theauthors’ years of practice, teaching, research, andconsulting. Comprehensive in scope, Multicultural Competence inStudent Affairs contains the most current theory, useful models,and research-based findings.

Multicultural Competence in Student Affair offers studentaffairs professionals the information they need and:

  • Explores the seven core competencies needed for effective andethical practice
  • Contains scenarios that illustrate the ways multiculturalissues affect the core competencies
  • Describes the awareness, knowledge, and skills needed foreffective student services work with multicultural issues
  • Explains the administration, management, and leadership skillsprofessionals need to manage effectively in a multiculturalenvironment
  • Outlines the helping relationships and interpersonal skillsneeded to work effectively with students and otherprofessionals
  • Explains how diversity can influence teaching and training

In addition, this much-needed resource is filled withillustrative examples of best practices and useful case studiesthat will help professionals work effectively with a culturallydiverse student population.

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What People Are Saying

From the Publisher
“Raechele Pope, Amy Reynolds, and John Mueller break newground in presenting a clear and comprehensive picture of whatmulticultural competence actually looks like in student affairspractice. Their suggestions for developing multicultural attitudes,knowledge, and skills are imminently practical and very muchneeded.”
—Nancy J. Evans, professor and program coordinator, HigherEducation Program, Iowa State University

“Given the state of affairs in our world today related tothe misunderstanding of cultures, this is a must read for those ofus in higher education who say we are making a difference in thelives of students.”
—Gregory Roberts, executive director and senior operatingofficer, American College Personnel Association

“The authors go far beyond the basic and instead presentcomplex competencies related to awareness, knowledge, and skillsfor model multicultural practice. Further, the case studies are anexcellent resource for multicultural professionaldevelopment.”
—Marylu McEwen, College Student Personnel Program, Universityof Maryland, College Park

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Product Details

  • ISBN-13: 9780787962074
  • Publisher: Wiley
  • Publication date: 2/6/2004
  • Series: Jossey-Bass Higher and Adult Education Series
  • Edition description: New Edition
  • Edition number: 1
  • Pages: 288
  • Sales rank: 404,854
  • Product dimensions: 6.24 (w) x 9.24 (h) x 1.05 (d)

Meet the Author

Raechele L. Pope is an associate professor of higher education andstudent affairs administration in the Department of Education,Leadership, and Policy at the University at Buffalo, StateUniversity of New York.

Amy L. Reynolds is a staff psychologist at Buffalo State CollegeCounseling Center.

John A. Mueller is an assistant professor in the Department ofStudent Affairs in Higher Education at Indiana University ofPennsylvania.

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Table of Contents



About the Authors.

Part One: The Dynamic Model of Student AffairsCompetence.

1. Multicultural Competence in Student Affairs.

2. Multicultural Competence in Theory and Translation.

3. Multicultural Competence in Administration andManagement.

4. Multicultural Competence in Helping and Advising.

5. Multicultural Competence in Assessment and Research.

6. Multicultural Competence in Ethics and ProfessionalStandards.

7. Multicultural Competence in Teaching and Training.

Part Two: Research and Practice Implications of MulticulturalCompetence.

8. Multicultural Competence Research and PracticalImplications.

9. Multicultural Competence: Reflection and Practice.

Case 1—Orientation Skit Flap.

Case 2—Equal Opportunity Employer in Search of“Good” Diverse Candidates
Deidre Marriner, Associate Director of Undergraduate Advising,SUNY, University at Buffalo.

Case 3—Looking for a Place to Be All of Me
Katherine Frier, Assistant Director of Employee Relations,SUNY, University at Buffalo.

Case 4—The New Hate Speech: Using New Technology forOld Messages.

Case 5—Just an Average White Guy
Nigel Marriner, Assistant Administrative Director, SUNY,University at Buffalo.

Case 6—Just Watching TV.

Case 7—Diversity Training for Student Leaders
Matthew J. Weigand, Director of New Student Programs, SUNY,University at Buffalo.

10. Conclusion.



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