Multicultural Competence in Student Affairs (Jossey-Bass Higher and Adult Education Series) / Edition 1

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Today’s leaders in higher education are focused on creating multicultural campuses. However, most higher education and student affairs professionals receive limited training for understanding the complexity of multicultural issues.

If multiculturalism is to flourish on college campuses, education professionals must develop the sensitivity and awareness in affirming relevant multicultural issues and develop the skills needed to offer meaningful services to all their students.

Multicultural Competence in Student Affairs is a unique resource that offers student affairs practitioners and faculty a guide that features a model of core competencies that embraces the broad scope of multicultural issues including race, class, religion, gender, sexual orientation, age, and abilities.

Written by Raechele Pope, Amy Reynolds, and John Mueller–experts in the fields of student affairs and multiculturalism–this important book is based on the authors’ years of practice, teaching, research, and consulting. Comprehensive in scope, Multicultural Competence in Student Affairs contains the most current theory, useful models, and research-based findings.

Multicultural Competence in Student Affair offers student affairs professionals the information they need and:

  • Explores the seven core competencies needed for effective and ethical practice
  • Contains scenarios that illustrate the ways multicultural issues affect the core competencies
  • Describes the awareness, knowledge, and skills needed for effective student services work with multicultural issues
  • Explains the administration, management, and leadership skills professionals need to manage effectively in a multicultural environment
  • Outlines the helping relationships and interpersonal skills needed to work effectively with students and other professionals
  • Explains how diversity can influence teaching and training

In addition, this much-needed resource is filled with illustrative examples of best practices and useful case studies that will help professionals work effectively with a culturally diverse student population.

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What People Are Saying

From the Publisher
“Raechele Pope, Amy Reynolds, and John Mueller break new ground in presenting a clear and comprehensive picture of what multicultural competence actually looks like in student affairs practice. Their suggestions for developing multicultural attitudes, knowledge, and skills are imminently practical and very much needed.”
—Nancy J. Evans, professor and program coordinator, Higher Education Program, Iowa State University

“Given the state of affairs in our world today related to the misunderstanding of cultures, this is a must read for those of us in higher education who say we are making a difference in the lives of students.”
—Gregory Roberts, executive director and senior operating officer, American College Personnel Association

“The authors go far beyond the basic and instead present complex competencies related to awareness, knowledge, and skills for model multicultural practice. Further, the case studies are an excellent resource for multicultural professional development.”
—Marylu McEwen, College Student Personnel Program, University of Maryland, College Park

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Product Details

  • ISBN-13: 9780787962074
  • Publisher: Wiley
  • Publication date: 2/6/2004
  • Series: Jossey-Bass Higher and Adult Education Series
  • Edition description: New Edition
  • Edition number: 1
  • Pages: 288
  • Sales rank: 278,022
  • Product dimensions: 6.24 (w) x 9.24 (h) x 1.05 (d)

Meet the Author

Raechele L. Pope is an associate professor of higher education and student affairs administration in the Department of Education, Leadership, and Policy at the University at Buffalo, State University of New York.

Amy L. Reynolds is a staff psychologist at Buffalo State College Counseling Center.

John A. Mueller is an assistant professor in the Department of Student Affairs in Higher Education at Indiana University of Pennsylvania.

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Table of Contents



About the Authors.

Part One: The Dynamic Model of Student Affairs Competence.

1. Multicultural Competence in Student Affairs.

2. Multicultural Competence in Theory and Translation.

3. Multicultural Competence in Administration and Management.

4. Multicultural Competence in Helping and Advising.

5. Multicultural Competence in Assessment and Research.

6. Multicultural Competence in Ethics and Professional Standards.

7. Multicultural Competence in Teaching and Training.

Part Two: Research and Practice Implications of Multicultural Competence.

8. Multicultural Competence Research and Practical Implications.

9. Multicultural Competence: Reflection and Practice.

Case 1—Orientation Skit Flap.

Case 2—Equal Opportunity Employer in Search of “Good” Diverse Candidates
Deidre Marriner, Associate Director of Undergraduate Advising, SUNY, University at Buffalo.

Case 3—Looking for a Place to Be All of Me
Katherine Frier, Assistant Director of Employee Relations, SUNY, University at Buffalo.

Case 4—The New Hate Speech: Using New Technology for Old Messages.

Case 5—Just an Average White Guy
Nigel Marriner, Assistant Administrative Director, SUNY, University at Buffalo.

Case 6—Just Watching TV.

Case 7—Diversity Training for Student Leaders
Matthew J. Weigand, Director of New Student Programs, SUNY, University at Buffalo.

10. Conclusion.



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