Multisourcing: Moving Beyond Outsourcing to Achieve Growth and Agility

Overview


Over the last decade, the number of services that can be outsourced has grown exponentially. Yet, research suggests that 50% of outsourcing contracts signed during the last three years will fail to meet expectations. Gartner sourcing experts Linda Cohen and Allie Young argue that this is because most organizations are utilizing ad-hoc approaches to outsourcing that are both shortsighted and ineffective. Based on extensive, multiyear research, this book unveils a new operational model—multisourcing—that ...
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Overview


Over the last decade, the number of services that can be outsourced has grown exponentially. Yet, research suggests that 50% of outsourcing contracts signed during the last three years will fail to meet expectations. Gartner sourcing experts Linda Cohen and Allie Young argue that this is because most organizations are utilizing ad-hoc approaches to outsourcing that are both shortsighted and ineffective. Based on extensive, multiyear research, this book unveils a new operational model—multisourcing—that seamlessly blends internally and externally delivered services not just to cut costs or gain efficiencies, but to maximize growth, agility, and bottom-line results. Through practical frameworks and illustrative company examples, the authors guide managers in creating a customized plan for managed multisourcing, including how to: assess their current sourcing strategy, strike the right types of sourcing deals, set up effective governance systems, select and evaluate service providers, and measure progress. A new approach to a timely business issue from leading experts in the field, Multisourcing presents a roadmap managers can follow to position their firms as tomorrow's industry leaders.
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Product Details

  • ISBN-13: 9781591397977
  • Publisher: Harvard Business Review Press
  • Publication date: 11/7/2005
  • Pages: 243
  • Product dimensions: 6.50 (w) x 9.66 (h) x 0.91 (d)

Meet the Author


Linda Cohen is a Managing Vice President in Gartner Research, where she leads the Strategic Sourcing practice. Allie Young is a Vice President, Gartner Research in the Strategic Sourcing practice.
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Table of Contents

Introduction : moving beyond outsourcing 1
1 A map to multisourcing 17
2 Prepare for a well-aligned sourcing strategy 35
3 Build your sourcing strategy 65
4 Govern and manage multisourcing 111
5 Evaluate and select service providers 143
6 Negotiate your contract 171
7 Measure your progress 193
Conclusion : the multisourcing imperative 215
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Sort by: Showing all of 4 Customer Reviews
  • Anonymous

    Posted November 4, 2005

    Multisourcing: Moving beyond Outsourcing to Achieve Growth and Agility

    Unfortunately, As an outsourcing executive (buyer organization), I was hoping that this would have really brought forward some fresh ideas and innovative strategies. Its not here and we, as a corporation, will not be buying the bulk order we previously placed after previewing the final book.

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  • Anonymous

    Posted November 3, 2005

    Multisourcing: Moving beyond Outsourcing to Achieve Growth and Agility

    Disappointing Rehash of anything relevant that has ever been written and published on outsourcing and already in bookstores. If you own recent books on outsourcing, my suggestion is to save your money and don't buy this copy cat version. I am sorry I pre-ordered the book without looking at it first in a bookstore.

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  • Anonymous

    Posted December 29, 2005

    Couldn't Find the 'Roadmap' in This Book

    The solution suggested isn't so easy to find. I can't recommend this book if you're seeking the hands-on, clear and guided solution to outsourcing's complexities. It's too tough to get through and feel like you're getting a 'roadmap'.

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  • Anonymous

    Posted November 10, 2005

    Way too High Brow, Not enough Actionable Information

    Multisourcing is not for the beginner, intermediary or new executive to outsourcing. I tucked it away and got out primers I use routinely for outsourcing initiatives here at our organization. This one is a next level read on the subject but won't leave you any less confused unless you are a top level project manager. The rest of the business world can find better outsourcing book choices, I agree as well.

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