Museum Volunteers: Good Practice in the Management of Volunteers

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Overview

Museum Volunteers is a practical handbook on the management of volunteers as interpreters within museums. Drawing on key examples of outstanding practice from the UK and North America, this book forms a unique resource on volunteering. This book is essential reading for anyone involved with the management of a museum, and enlightening to those thinking of offering their time, skills and experience to a museum as a volunteer.
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Product Details

Meet the Author

Sinclair Goodlad is Professor of Sociology of Higher Education at Imperial College and a leading expert on the use of volunteers within museums. Stephanie McIvor has worked as a manager in the Science Museum in London since 1991. In 1995 she launched the Museum's new volunteer programme.

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Table of Contents

Acknowledgements
List of abbreviations
1 Making knowledge accessible 1
2 The functions of museums and the role of volunteers 9
3 The development of student tutoring as a form of volunteering 21
4 Case studies of five exemplary programmes in Canada and the USA 30
5 Pilot volunteer programmes in the Science Museum (London) 57
6 Some principles of good practice in, and working documents for, the management of museum interpretation by volunteers 80
App. A Origins and developments of student tutoring 87
App. B Manager of Volunteer Programmes - an aide memoire 92
App. C Science Museum agreement with Trade Union Side, January 1993 94
App. D Volunteer deployment: The procedure, questions & answers and volunteer forms 96
App. E.1 Briefing for student museum chaperones 101
App. E.2 Sample volunteer job descriptions 103
App. F Volunteer recruitment information and forms 107
App. G.1 Template for induction training programme for volunteers 112
App. G.2 Introduction to the Volunteers' Handbook 113
App. H Volunteers' agreement 116
References and further reading 118
Index 130
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