BN.com Gift Guide

Navigate the Net: A Comprehensive Learning Experience for Travel Professionals / Edition 1

Paperback (Print)
Buy Used
Buy Used from BN.com
$50.70
(Save 25%)
Item is in good condition but packaging may have signs of shelf wear/aging or torn packaging.
Condition: Used – Good details
Used and New from Other Sellers
Used and New from Other Sellers
from $1.99
Usually ships in 1-2 business days
(Save 97%)
Other sellers (Paperback)
  • All (7) from $1.99   
  • New (1) from $70.00   
  • Used (6) from $1.99   
Close
Sort by
Page 1 of 1
Showing All
Note: Marketplace items are not eligible for any BN.com coupons and promotions
$70.00
Seller since 2014

Feedback rating:

(194)

Condition:

New — never opened or used in original packaging.

Like New — packaging may have been opened. A "Like New" item is suitable to give as a gift.

Very Good — may have minor signs of wear on packaging but item works perfectly and has no damage.

Good — item is in good condition but packaging may have signs of shelf wear/aging or torn packaging. All specific defects should be noted in the Comments section associated with each item.

Acceptable — item is in working order but may show signs of wear such as scratches or torn packaging. All specific defects should be noted in the Comments section associated with each item.

Used — An item that has been opened and may show signs of wear. All specific defects should be noted in the Comments section associated with each item.

Refurbished — A used item that has been renewed or updated and verified to be in proper working condition. Not necessarily completed by the original manufacturer.

New
Brand new.

Ships from: acton, MA

Usually ships in 1-2 business days

  • Standard, 48 States
  • Standard (AK, HI)
Page 1 of 1
Showing All
Close
Sort by

Overview

Travel professionals become Internauts by using the NAVIGATE method!

This travel-industry specific publication introduces the unique, easy-to-implement "NAVIGATE" method to help travel professionals gain the knowledge they need to master new technology as the Internet continues to change and evolve.

The "NAVIGATE" method is a specific set of instructions to show travel professionals how to use the Internet to their advantage—in other words, to become Internauts—by means of a fun, easy-to-use, practical approach.

Application of the Internet

Communication Tool
Information Access Tool
Information Access Tool
GDS Access and/or By-pass Tool
Direct Booking Tool
Marketing Tool

Step in NAVIGATE Process

Net Knowledge
Access to the World
Validate Information
Information
GDS access and/or by-pass
Add Services
Tap your Target Market
Evolve

Read More Show Less

Editorial Reviews

Booknews
Written for travel agents and others in the industry, this guide explains the uses of the "NAVIGATE" method and its approach to Internet use. It describes the Internet's use as a means to communicate, access information, do business, and market services. Screen captures and other illustrations support the text. Appendices list TDLs, ISO country codes, emoticons, acronyms, and useful sites. A glossary is included. Annotation c. Book News, Inc., Portland, OR (booknews.com)
Read More Show Less

Product Details

  • ISBN-13: 9780130946454
  • Publisher: Prentice Hall
  • Publication date: 5/28/2002
  • Edition description: New Edition
  • Edition number: 1
  • Pages: 270
  • Product dimensions: 7.00 (w) x 9.10 (h) x 0.60 (d)

Meet the Author

Shelly M. Houser, CTC – Educator, author, business owner, speaker, consultant, active member in the Travel Industry/Association, and Internaut

Shelly M. Houser, the creator of the NAVIGATE method and author of NAVIGATE the Net, has over 20 years' experience in the travel industry. Ms. Houser is the owner of Travel Career Options, a company that has published the Internet Address Book for Travel Professionals and specializes in providing customized training for travel industry professionals. The Internet Address Book for Travel Professionals, a timesaving reference tool that lists and organizes over 1,500 travel-related Web addresses, was first released in the fall of 1999.

In addition to managing the operations of Travel Career Options, Shelly is an instructor for Anoka-Hennepin Technical College in Minnesota, teaching entry-level and continuing education courses for travel professionals. Anoka-Hennepin Technical College is licensed by the Institute of Certified Travel Agents (ICTA), and is a member of the American Society of Travel Agents (ASTA). Shelly has also been called upon to consult with other travel schools throughout the United States to help them to integrate the Internet into their travel programs. She is often invited to give workshops, seminars, and presentations for various travel industry functions. Shelly M. Houser is an active member of IOTA, ASTA and the Minnesota Executive Women in Tourism, an affiliate club of the International Federation of Women's Travel Organizations (IFWTO).

Read More Show Less

Read an Excerpt

About this Book

NAVIGATE the Net introduces the unique, easy-to-implement NAVIGATE method to help travel professionals gain the knowledge needed to use the Internet to their advantage. This book is not a dry publication filled with terms that can only be understood by IT (Information Technology) specialists. This travel-industry-specific publication shows the reader how to master new technology as the Internet continues to change and evolve. Travel professionals long ago learned to master change; this book helps the travel professional master the latest set of changes in the industry, while looking for new opportunities and having fun along the way. Boldface terms are defined in the Glossary at the back of the book. Purpose

Most travel professionals are new to the Internet. The purpose of this book is to provide them with an easy-to-learn method of mastering the Internet, in a manner in which they can apply these newly gained skills to their jobs immediately.

Travel professionals who become proficient with using the Internet will:

  • gain enhanced credibility in the eyes of their clients and industry peers.
  • be able to make more efficient use of their time.
  • learn methods to manage massive amounts of information.
  • be able to convert information into usable knowledge.
  • offer their clients the best of what technology has to offer along with unsurpassed customer service that can be found nowhere else.
Approach

The approach of this text is to present an easy-to-use method for gavel professionals to use the Internet.

The NAVIGATE method is a specific set of instructions to show travel professionals how to use theInternet to their advantage:

  • Net knowledge
  • Access to the world
  • Validate information
  • Information
  • GDS access and/or bypass tool
  • Add services
  • Tap into your target market
  • Evolve
Structure

This book presents a method for using the Internet called NAVIGATE, designed specifically for the travel professional. The examples given in the text are travel industry-specific. This book gives the reader a place to start by listing many resources and Web sites particularly useful to the travel professional. Hands-on exercises give the student an opportunity to become familiar and comfortable with working on the Web. The companion Web site is a place where students can review the course contents by taking quizzes online. Our assistant, I-GO, the Internaut, will be our guide throughout this course. Special Features

  • Assistant to guide the reader through the NAVIGATE method: our very own "Internaut' '' I-GO
  • Unit reviews and quizzes
  • Exercises to practice hands-on, online
  • Screen captures throughout the book
Supplements
  1. Companion Web site includes:
    a. Unit quizzes, glossary reviews, and Web links
    b. Help in the "Hints" section
    c. Immediate answer assessment
  2. Instructor's Manual includes:
    a. Quiz answers
    b. Transparency templates
    c. Ideas for exercises and discussions
Read More Show Less

Table of Contents

Introduction.

I. N FOR NET KNOWLEDGE IN THE NAVIGATE PROCESS.

1. The Internet: History and Applications.

2. The Basics: Internet Terminology.

3. Security, Privacy, Legal, and Social Issues.

4. Agents Becoming Internauts.

II. A FOR ACCESS TO THE WORLD IN THE NAVIGATE PROCESS.

5. Communication Tools of the Net.

6. Business Communication Via E-Mail.

7. Netiquette.

III. V FOR VALIDATE AND I FOR INFORMATION IN THE NAVIGATE PROCESS.

8. Validating Information Found on the Net.

9. Finding the Information You Need.

10. Useful Web Sites for Travel Professionals.

11. Organizing Resources.

IV. G FOR GDS ACCESS AND/OR BY-PASS TOOL IN THE NAVIGATE PROCESS.

12. Technology Options: GDS and Other Tools.

V. A FOR ADD SERVICES IN THE NAVIGATE PROCESS.

13. The Competition: Online Travel Sites.

14. Add Services.

VI. T FOR TAP YOUR TARGET MARKET IN THE NAVIGATE PROCESS.

15. Your Company Web Site.

16. E-Marketing Opportunities.

VII. E FOR EVOLVE IN THE NAVIGATE PROCESS.

17. The Evolution of the Travel Professional.

Appendix A: Top Level Domains.

Appendix B: Emoticons and Acronyms.

Appendix C: Useful Websites.

Glossary of Terms.

Index.

Read More Show Less

Preface

About this Book

NAVIGATE the Net introduces the unique, easy-to-implement NAVIGATE method to help travel professionals gain the knowledge needed to use the Internet to their advantage. This book is not a dry publication filled with terms that can only be understood by IT (Information Technology) specialists. This travel-industry-specific publication shows the reader how to master new technology as the Internet continues to change and evolve. Travel professionals long ago learned to master change; this book helps the travel professional master the latest set of changes in the industry, while looking for new opportunities and having fun along the way. Boldface terms are defined in the Glossary at the back of the book.

Purpose

Most travel professionals are new to the Internet. The purpose of this book is to provide them with an easy-to-learn method of mastering the Internet, in a manner in which they can apply these newly gained skills to their jobs immediately.

Travel professionals who become proficient with using the Internet will:

  • gain enhanced credibility in the eyes of their clients and industry peers.
  • be able to make more efficient use of their time.
  • learn methods to manage massive amounts of information.
  • be able to convert information into usable knowledge.
  • offer their clients the best of what technology has to offer along with unsurpassed customer service that can be found nowhere else.

Approach

The approach of this text is to present an easy-to-use method for gavel professionals to use the Internet.

The NAVIGATE method is a specific set of instructions to show travel professionals how to use the Internet to their advantage:

  • Net knowledge
  • Access to the world
  • Validate information
  • Information
  • GDS access and/or bypass tool
  • Add services
  • Tap into your target market
  • Evolve

Structure

This book presents a method for using the Internet called NAVIGATE, designed specifically for the travel professional. The examples given in the text are travel industry-specific. This book gives the reader a place to start by listing many resources and Web sites particularly useful to the travel professional. Hands-on exercises give the student an opportunity to become familiar and comfortable with working on the Web. The companion Web site is a place where students can review the course contents by taking quizzes online. Our assistant, I-GO, the Internaut, will be our guide throughout this course.

Special Features

  • Assistant to guide the reader through the NAVIGATE method: our very own "Internaut' '' I-GO
  • Unit reviews and quizzes
  • Exercises to practice hands-on, online
  • Screen captures throughout the book

Supplements

  1. Companion Web site includes:
    a. Unit quizzes, glossary reviews, and Web links
    b. Help in the "Hints" section
    c. Immediate answer assessment
  2. Instructor's Manual includes:
    a. Quiz answers
    b. Transparency templates
    c. Ideas for exercises and discussions
Read More Show Less

Customer Reviews

Be the first to write a review
( 0 )
Rating Distribution

5 Star

(0)

4 Star

(0)

3 Star

(0)

2 Star

(0)

1 Star

(0)

Your Rating:

Your Name: Create a Pen Name or

Barnes & Noble.com Review Rules

Our reader reviews allow you to share your comments on titles you liked, or didn't, with others. By submitting an online review, you are representing to Barnes & Noble.com that all information contained in your review is original and accurate in all respects, and that the submission of such content by you and the posting of such content by Barnes & Noble.com does not and will not violate the rights of any third party. Please follow the rules below to help ensure that your review can be posted.

Reviews by Our Customers Under the Age of 13

We highly value and respect everyone's opinion concerning the titles we offer. However, we cannot allow persons under the age of 13 to have accounts at BN.com or to post customer reviews. Please see our Terms of Use for more details.

What to exclude from your review:

Please do not write about reviews, commentary, or information posted on the product page. If you see any errors in the information on the product page, please send us an email.

Reviews should not contain any of the following:

  • - HTML tags, profanity, obscenities, vulgarities, or comments that defame anyone
  • - Time-sensitive information such as tour dates, signings, lectures, etc.
  • - Single-word reviews. Other people will read your review to discover why you liked or didn't like the title. Be descriptive.
  • - Comments focusing on the author or that may ruin the ending for others
  • - Phone numbers, addresses, URLs
  • - Pricing and availability information or alternative ordering information
  • - Advertisements or commercial solicitation

Reminder:

  • - By submitting a review, you grant to Barnes & Noble.com and its sublicensees the royalty-free, perpetual, irrevocable right and license to use the review in accordance with the Barnes & Noble.com Terms of Use.
  • - Barnes & Noble.com reserves the right not to post any review -- particularly those that do not follow the terms and conditions of these Rules. Barnes & Noble.com also reserves the right to remove any review at any time without notice.
  • - See Terms of Use for other conditions and disclaimers.
Search for Products You'd Like to Recommend

Recommend other products that relate to your review. Just search for them below and share!

Create a Pen Name

Your Pen Name is your unique identity on BN.com. It will appear on the reviews you write and other website activities. Your Pen Name cannot be edited, changed or deleted once submitted.

 
Your Pen Name can be any combination of alphanumeric characters (plus - and _), and must be at least two characters long.

Continue Anonymously

    If you find inappropriate content, please report it to Barnes & Noble
    Why is this product inappropriate?
    Comments (optional)