Never by Chance: Aligning People and Strategy Through Intentional Leadership

Overview

Great business performance doesn't happen by chance. You can have all the cost-cutting initiatives, employee engagement programs, and technology upgrades that you want, but unless every resource and employee are intentionally aligned with a compelling vision, you'll leave too much on the table and lose out to competitors. So what is the key to getting breakthrough results in this age of "doing more with less"?

Never by Chance gives you a top-to-bottom guide on how great ...

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Overview

Great business performance doesn't happen by chance. You can have all the cost-cutting initiatives, employee engagement programs, and technology upgrades that you want, but unless every resource and employee are intentionally aligned with a compelling vision, you'll leave too much on the table and lose out to competitors. So what is the key to getting breakthrough results in this age of "doing more with less"?

Never by Chance gives you a top-to-bottom guide on how great businesses accelerate their strategies in spite of today's resource-constrained environment. Forgoing the usual miracle cures, this realistic approach will help leaders catalyze their organizations by adopting the leadership mindset that "every resource that can be valuable, will be valuable."

In Never by Chance, you'll find:

  • The direct link between vision and stakeholder success
  • Why a purposeful customer experience is absolutely necessary
  • Why you may no longer be relevant to your customers
  • How to use your culture as a competitive advantage
  • Why intentional leadership matters

A strong quarter, hot product, or sudden sales bump can always be a fluke, but sustained excellence is never an accident. Written by three seasoned experts on aligning people and strategy to drive measurable results, Never by Chance gives you and your team an engaging and empowering road map to create clear competitive advantage and distinguish your company in today's ultra-competitive market.

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Product Details

  • ISBN-13: 9780470561997
  • Publisher: Wiley
  • Publication date: 2/8/2010
  • Edition number: 1
  • Pages: 154
  • Sales rank: 804,216
  • Product dimensions: 5.40 (w) x 8.50 (h) x 1.00 (d)

Meet the Author

Joe Calloway, Chuck Feltz, and Kris Young are the founding partners of Engage Consulting Group, working with clients to accelerate the speed and effective-ness of their business strategy. For more information, please visit www.engageconsultinggroup.com.

Joe Calloway has worked with hundreds of companies to help them create and sustain success. A member of the Speaker's Hall of Fame, Joe has been a business consultant for twenty-eight years. His books include Becoming a Category of One, Indispensable, and Work Like You're Showing Off!, all from Wiley.

Chuck Feltz has served as CEO or president of companies in multiple industries ranging in size from an international startup to over $1 billion in revenue. He has been widely recognized for increasing shareholder value with his innovative strategies and visionary leadership.

Kris Young has worked with production company Martin Bastian for twelve years helping companies create strategic communications programs and events. An NSA Meeting Partner of the Year, she has worked with a range of organizations including Deluxe Financial Services, Wells Fargo, Cargill, ING, and many others.

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Table of Contents

Introduction.

Chapter 1 Vision: Begin With The End In Mind.

Case Study: Western Water Works Supply Company.

Chapter 2 Culture As A Competitive Advantage.

Case Study: Kowalski's Market.

Chapter 3 Relevance- Making Your Company Matter.

Case Study: Apple Stores.

Chapter 4 Customer Experience—It Is Your Brand.

Case Study: Pinnacle Financial Partners.

Special Report: Events As Strategy.

Chapter 5 The Intentional Leadership Mindset.

Index.

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Sort by: Showing all of 2 Customer Reviews
  • Posted January 23, 2011

    Excellent high level guidance for businesses

    This book doesn't go into details on process, etc, but it does cover the essentials of corporate vision, strategy, and execution. It is concise and to the point, and provides reasonably good case study examples.

    1 out of 1 people found this review helpful.

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  • Posted February 13, 2010

    I Also Recommend:

    Leadership.

    "Never by Chance" by Calloway, Feltz and Young is a remarkable management text, so clearly written by experienced leaders who have taken the trouble to think their craft through and articulate it with compelling skill. Much of the management literature covers (rather speculatively) aspects of teamwork and managing people but in a naive way, failing to recognize these people are adults. "Never by Chance" exudes hard fought marketplace experience and expresses core beliefs about how people should be led. In this, the authors avoid a set of tactics that someone might copy before moving on to try something else. Instead they offer powerful examples and implore the reader to think through their own organization. The importance of culture is stressed and the role of leaders in creating it, in a way that conveys both nuance and practicality. Rather than deal with these ideas as "soft" or peripheral to the business, Calloway, Feltz and Young make it clear that this is the business. A simple and inspiring read on a complex and difficult subject that few address. The best management work I've read since re-reading Drucker last year. And the only one that sits in my bookshelf at work (along with Drucker).

    1 out of 1 people found this review helpful.

    Was this review helpful? Yes  No   Report this review
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