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"Joe Calloway, Chuck Feltz, and Kris Young have joined forces to write the book that senior management at companies large and small have been waiting for. Highly readable, loaded with innovative ideas and filled with seminal insights from both a consulting and CEO perspective, Never by Chance lays out a plan for aligning people and strategy to dramatically improve market share and ROI. If you're going to read one ...
"Joe Calloway, Chuck Feltz, and Kris Young have joined forces to write the book that senior management at companies large and small have been waiting for. Highly readable, loaded with innovative ideas and filled with seminal insights from both a consulting and CEO perspective, Never by Chance lays out a plan for aligning people and strategy to dramatically improve market share and ROI. If you're going to read one business book this year, this is it!"
—Kevin J. Clancy, PhD, Chairman, Copernicus Marketing Consulting
"Never by Chance is a real-world, pragmatic guide to authentic alignment, vision, and strategy. If you want to create enduring value for your customers that drives shareholder value, then read this book. A great read that lays out a foundational approach to aligning people, resources, and strategy."
—Kevin Cashman, Senior Partner, Korn/Ferry Leadership & Talent Consulting; bestselling author of Leadership from the Inside Out
"Calloway, Feltz, and Young offer a fresh perspective on what it takes to drive business strategy to its successful conclusion. This is a compelling contribution to the literature on the application of strategy and the importance of those things that really matter. It's a must-read for all those who labor in the vineyards of corporate America and those who aspire to it."
—Benjamin Ola. Akande, PhD, Dean, School of Business and Technology, Webster University
"Everyone ends up somewhere, but few end up somewhere on purpose. Doing things on purpose and for a purpose are critical to business success. Never by Chance makes a compelling case for intentional leadership in bringing all of a company's resources to bear on delivering the stakeholder value your organization exists to provide."
—Steve Tourek, SVP and General Counsel, Marvin Windows and Doors
Chapter 1 Vision: Begin With The End In Mind.
Case Study: Western Water Works Supply Company.
Chapter 2 Culture As A Competitive Advantage.
Case Study: Kowalski's Market.
Chapter 3 Relevance- Making Your Company Matter.
Case Study: Apple Stores.
Chapter 4 Customer Experience—It Is Your Brand.
Case Study: Pinnacle Financial Partners.
Special Report: Events As Strategy.
Chapter 5 The Intentional Leadership Mindset.
Posted January 23, 2011
This book doesn't go into details on process, etc, but it does cover the essentials of corporate vision, strategy, and execution. It is concise and to the point, and provides reasonably good case study examples.Was this review helpful? Yes NoThank you for your feedback. Report this reviewThank you, this review has been flagged.
"Never by Chance" by Calloway, Feltz and Young is a remarkable management text, so clearly written by experienced leaders who have taken the trouble to think their craft through and articulate it with compelling skill. Much of the management literature covers (rather speculatively) aspects of teamwork and managing people but in a naive way, failing to recognize these people are adults. "Never by Chance" exudes hard fought marketplace experience and expresses core beliefs about how people should be led. In this, the authors avoid a set of tactics that someone might copy before moving on to try something else. Instead they offer powerful examples and implore the reader to think through their own organization. The importance of culture is stressed and the role of leaders in creating it, in a way that conveys both nuance and practicality. Rather than deal with these ideas as "soft" or peripheral to the business, Calloway, Feltz and Young make it clear that this is the business. A simple and inspiring read on a complex and difficult subject that few address. The best management work I've read since re-reading Drucker last year. And the only one that sits in my bookshelf at work (along with Drucker).Was this review helpful? Yes NoThank you for your feedback. Report this reviewThank you, this review has been flagged.