New Directions in Mediation: Communication Research and Perspectives

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Overview

This volume provides valuable new insights into the process of mediation from a communication perspective. The contributors: provide theoretical perspectives that increase an understanding of the ongoing interaction in mediation; reveal new ways to understand the structure of the intervention process; illustrate how specific communicative acts shape the realities of mediators and disputants, and influence the outcomes; suggest critical contextual factors that should be considered in order to guide mediation more effectively; and examine dialogue with practitioners about ways in which these ideas can be translated into practice.

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Product Details

  • ISBN-13: 9780803955509
  • Publisher: SAGE Publications
  • Publication date: 2/4/1994
  • Pages: 280

Meet the Author

Tricia S. Jones (Ph.D., The Ohio State University; M.S., Purdue University; B.S., University of Wiscon­sin-Oshkosh) has been a conflict scholar, practitioner, and consultant for 25 years. She has written, edited, or co-edited 5 books, published more than 50 articles or book chapters, presented more than 100 presentations at national or international conferences, and received more than $2.1 million in grant fund­ing for her research in the area of conflict processes. She is currently editor of Conflict Resolution Quarterly and serves as a guest reviewer for other conflict management journals. Dr. Jones brings con­siderable knowledge of conflict theory and research that can be applied to conflict coaching. In addition, she has been an active conflict management trainer for a variety of Fortune 100 and national non-profit organization for the past 20 years. In recognition of her emphasis of theory and practice integration, she received the Jeffrey Z. Rubin Theory to Practice Award in conflict management from the International As­sociation for Conflict Management in 2005. (She is also a co-author of a forthcoming introductory inter­personal communication textbook to be published by Houghton Mifflin.)

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Table of Contents

Introduction
1 Ideology, Orientations to Conflict, and Mediation Discourse 3
2 A Dialectical Reframing of the Mediation Process 26
3 A Narrative Perspective on Mediation: Toward the Materialization of the "Storytelling" Metaphor 48
4 The Deep Structure of Reality in Mediation 67
5 The Interactive Construction of Interventions by Divorce Mediators 84
6 "Talking Like a Mediator": Conversational Moves of Experienced Divorce Mediators 110
7 Communication Issues in Mediating Cultural Conflict 135
8 "Teach Your Children Well": Recommendations for Peer Mediation Programs 159
9 Managerial Third Parties: Intervention Strategies, Process, and Consequences 175
10 Why Do We Mediate? 195
11 The Practitioner's Dilemma 204
12 Mediator Communication and Influence in Conflict Management Interventions: A Practitioner's Reflections on Theory and Practice 209
Epilogue: Toward Furthering Dialogue Between Researchers and Practitioners 222
References 228
Index 251
About the Contributors 259
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