The New Know: Innovation Powered by Analytics [NOOK Book]

Overview

Praise for The New Know
Innovation Powered by Analytics

"Human history reflects our long—and by no means completed—ascent from the darkness of ignorance to the light of knowledge. Thornton illuminates the knowledge explosion which itself is a critical part of what we must know next."—Alvin Toffler, author and futurist

"Be forewarned: reading Thornton May's The New Know will make you think you've spent your whole life in Plato's cave, staring at shadows on the wall. But do not ...

See more details below
The New Know: Innovation Powered by Analytics

Available on NOOK devices and apps  
  • NOOK Devices
  • Samsung Galaxy Tab 4 NOOK
  • NOOK HD/HD+ Tablet
  • NOOK
  • NOOK Color
  • NOOK Tablet
  • Tablet/Phone
  • NOOK for Windows 8 Tablet
  • NOOK for iOS
  • NOOK for Android
  • NOOK Kids for iPad
  • PC/Mac
  • NOOK for Windows 8
  • NOOK for PC
  • NOOK for Mac
  • NOOK for Web

Want a NOOK? Explore Now

NOOK Book (eBook)
$28.49
BN.com price
(Save 42%)$49.95 List Price
Note: This NOOK Book can be purchased in bulk. Please email us for more information.

Overview

Praise for The New Know
Innovation Powered by Analytics

"Human history reflects our long—and by no means completed—ascent from the darkness of ignorance to the light of knowledge. Thornton illuminates the knowledge explosion which itself is a critical part of what we must know next."—Alvin Toffler, author and futurist

"Be forewarned: reading Thornton May's The New Know will make you think you've spent your whole life in Plato's cave, staring at shadows on the wall. But do not despair: Thornton will take you by the hand and guide you into the sunlight. There, you'll understand that we are bobbing in an ever expanding ocean of data, and that learning to analyze it is critically important—like learning to swim."—Lew Hay, Chairman and CEO of FPL Group, the nation's No. 1 producer of renewable energy from wind and solar power

Understand the critical competency of the age: business analytics

Today's high-performing organizations are dealing with diverse issues, a wider range of regulations, and heightened global competition.

So with all these issues, why embrace business analytics? Easy . . .

  • The rules have changed
  • Customer expectations have changed
  • Regulatory expectations have changed
  • Societal expectations have changed
  • Performance expectations have changed
  • Possibilities have changed

Futurist and leading IT communicator Thornton May makes a convincing case for why organizations need to find innovative ways to exploit technology and operate consistently better than their competitors.

We are standing at a hinge of history, on the cusp of entering a new age—the age of The New Know, an age when just showing up is not enough.

Both a time period and a social reality, The New Know is all about moving your organization beyond just having the data, to knowing what you need to know and when you need to know it.

Read More Show Less

Product Details

  • ISBN-13: 9780470561942
  • Publisher: Wiley
  • Publication date: 8/28/2009
  • Series: Wiley and SAS Business Series , #23
  • Sold by: Barnes & Noble
  • Format: eBook
  • Edition number: 1
  • Pages: 256
  • File size: 391 KB

Meet the Author

Thornton May knows knowing. His work on the complex intersection of the informational, knowledge, and behavioral components of organizational change includes teaching at distinguished business schools, writing for widely read technology magazines, futuring at think tanks, and keeping in monthly contact with more than 1,000 C-level executives.

May specializes in creating collaborative knowledge places, postindustrial campfires where the best and brightest convene to understand what they know, what they don't know, and what they can do about it. He currently engages executives at organizations such as the CIO Executive Summit (Evanta/DMG Group), the Multi-Channel Value Lab (Digital River), the Olin Innovation Lab (Olin College of Engineering), and the Value Studio at Florida State College at Jacksonville.

The editors at eWeek magazine acknowledged May as one of the "100 Most Influential People in IT." The editors at Fast Company consider him one of the "50 best brains in business."

Thornton May received his BA from Dartmouth College and his MSIA from Carnegie-Mellon University. He did doctoral work in Japanese studies at the University of Michigan and Keio University in Tokyo.

Read More Show Less

Table of Contents

Foreword.

The Blending of Insight and Technology by Jean E. Eagle.

Are We at the Advent of Something Big? by John E. Chickering, CRM 

Introduction: Sitting on a Hinge of History.

Can Futurists Be Trusted?

What Exactly Is a Hinge of History?

Notes.

Chapter 1 The Art, Act, and Science of Knowing.

Why Are Humans at the Top of the Food Chain?

Recent History of Knowing.

Notes.

Chapter 2 A Transformed World.

Analytics Makes Change Understandable.

Finance Industry: One of the First to Be Transformed by Analytics.

Healthcare Will Be Transformed by Analytics.

Retail Is on the Cusp of Being Transformed.

Grocery Stores Lead Transformation.

Advertising Is Being Transformed.

What We Must Know about Customers Is Transforming.

Business Models Are Transforming.

Logistics Has Been Transformed.

The Military Has Been Transformed.

Science Is Transforming.

Agriculture and Food Are Being Transformed.

Work Itself Is Transforming.

Transportation Is Being Transformed.

Politics Is Transforming.

Technology Companies Slow to Embrace Analytics.

The Media Has Been Slow to Transform.

Notes.

Chapter 3 The Analyst: A New Animal in The Organizational Forest.

What Do Analysts Do?

Understanding Customers.

Evolution of Analytics.

Analyst Brand.

Education of Analysts.

Career Path.

Motivation.

Managing Analyst.

Analytics Everywhere. 

Notes.

Chapter 4 Where Analysts Live in the Organization.

The History that Got Us Where We Are Today.

State of Organizational Structure Today.

A “Hot Mess”.

Thoughts on the New Normal.

Power of Connected Analytics.

Power of Conversation.

The Path Ahead.

But When You Get It Right…

A Different Model to Build On.

Notes.

Chapter 5 Relationships Betwixt and Between.

Why Are Relationships Important?

A More Nuanced Understanding of Relationships.

Paying Attention to What People Pay Attention To.

Managing Relationships Requires Understanding Info-War.

Whom Do You Want to Have a Relationship With?

Relationships with Peers.

Analysts Need to Get in the Game.

Social Network Analysis: The Forgotten Piece of Business Analytics.

Evolution of Relationships.

Intense Focus on “Same Paging”.

Social Capital Is Teamwork Scaled Up.

Analysts are Weak at Relationship Math. 

Notes.

Chapter 6 Technologies of Analytics.

Technology Evolves.

Where Business Analytics Sits Today.

It Is Time to Wake Up and Analyze the Data.

What People Agree On.

Trends.

Notes.

Chapter 7 Value of Analytics: Knowledge, Strategy, and Innovation.

Business Analytics as Source of Strategic Understanding.

Marketing to Customers.

Customer Knowledge.

Real-Time Product Pricing.

Every Five Years: A “Do Over”.

Applying Analytics to Innovation.

Choice Architecture.

Innovation Matters.

Role of Business Analytics in Innovation.

Innovation Requires Process.

Notes.

Chapter 8 Where Is All This Going?

A New Kind of World.

A New Kind of Decision Making.

We Now Know Better.

A New Kind of Skill Set.

A New Customer Knowledge.

Experiments Mistakes and Questions.

A New Kind of Leadership through Analytics.

Analytical Infrastructure.

Notes.

The New Know: A Few Afterwordish Thoughts by Alan Webber.

Index. 

Read More Show Less

Customer Reviews

Be the first to write a review
( 0 )
Rating Distribution

5 Star

(0)

4 Star

(0)

3 Star

(0)

2 Star

(0)

1 Star

(0)

Your Rating:

Your Name: Create a Pen Name or

Barnes & Noble.com Review Rules

Our reader reviews allow you to share your comments on titles you liked, or didn't, with others. By submitting an online review, you are representing to Barnes & Noble.com that all information contained in your review is original and accurate in all respects, and that the submission of such content by you and the posting of such content by Barnes & Noble.com does not and will not violate the rights of any third party. Please follow the rules below to help ensure that your review can be posted.

Reviews by Our Customers Under the Age of 13

We highly value and respect everyone's opinion concerning the titles we offer. However, we cannot allow persons under the age of 13 to have accounts at BN.com or to post customer reviews. Please see our Terms of Use for more details.

What to exclude from your review:

Please do not write about reviews, commentary, or information posted on the product page. If you see any errors in the information on the product page, please send us an email.

Reviews should not contain any of the following:

  • - HTML tags, profanity, obscenities, vulgarities, or comments that defame anyone
  • - Time-sensitive information such as tour dates, signings, lectures, etc.
  • - Single-word reviews. Other people will read your review to discover why you liked or didn't like the title. Be descriptive.
  • - Comments focusing on the author or that may ruin the ending for others
  • - Phone numbers, addresses, URLs
  • - Pricing and availability information or alternative ordering information
  • - Advertisements or commercial solicitation

Reminder:

  • - By submitting a review, you grant to Barnes & Noble.com and its sublicensees the royalty-free, perpetual, irrevocable right and license to use the review in accordance with the Barnes & Noble.com Terms of Use.
  • - Barnes & Noble.com reserves the right not to post any review -- particularly those that do not follow the terms and conditions of these Rules. Barnes & Noble.com also reserves the right to remove any review at any time without notice.
  • - See Terms of Use for other conditions and disclaimers.
Search for Products You'd Like to Recommend

Recommend other products that relate to your review. Just search for them below and share!

Create a Pen Name

Your Pen Name is your unique identity on BN.com. It will appear on the reviews you write and other website activities. Your Pen Name cannot be edited, changed or deleted once submitted.

 
Your Pen Name can be any combination of alphanumeric characters (plus - and _), and must be at least two characters long.

Continue Anonymously
Sort by: Showing 1 Customer Reviews
  • Anonymous

    Posted November 5, 2010

    No text was provided for this review.

Sort by: Showing 1 Customer Reviews

If you find inappropriate content, please report it to Barnes & Noble
Why is this product inappropriate?
Comments (optional)