New Manager's Handbook

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Overview

The New Manager's Handbook: 24 Lessons for Mastering Your New Role

You've been promoted to manager—and that puts you in a whole different ballgame. From difficult employees to demanding bosses, you never know where your next problem is coming from. What you do know is that you'll be expected to solve that problem—and solve it quickly and effectively.

The New Manager's Handbook explains the rules of this new game, and gives you invaluable tips ...

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Overview

The New Manager's Handbook: 24 Lessons for Mastering Your New Role

You've been promoted to manager—and that puts you in a whole different ballgame. From difficult employees to demanding bosses, you never know where your next problem is coming from. What you do know is that you'll be expected to solve that problem—and solve it quickly and effectively.

The New Manager's Handbook explains the rules of this new game, and gives you invaluable tips and pointers for teaming with your employees while inspiring them to breakthrough performance and results. Let the two dozen rules and guidelines in this quick-hitting manual show you the best ways to:

  • Delegate
  • Review performance
  • Think strategically
  • Lead great meetings
  • Give and get results-oriented feedback
  • Provide direction
  • Speak with power
  • Criticize with honesty and tact
  • Ask the right questions
  • Motivate average performers
  • Prepare for change

As a new manager in today's no-room-for-error workplace, you will be challenged and tested every day. Unlike previous positions, however, your success will judged by the performance of others. Give yourself every opportunity to succeed, and learn how to win the respect of both your employees and your supervisors, with the time-tested and field-proven techniques in The New Manager's Handbook.

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Product Details

  • ISBN-13: 9780071413343
  • Publisher: McGraw-Hill Professional Publishing
  • Publication date: 12/28/2002
  • Series: McGraw-Hill Professional Education Series
  • Edition number: 1
  • Pages: 64
  • Sales rank: 583,135
  • Product dimensions: 5.90 (w) x 8.80 (h) x 0.50 (d)

Meet the Author

Morey Stettner is the editor of Executive Wealth Advisory and a popular speaker and communication consultant. He has written a number of professional and management books, including Skills for New Managers, The Art of Winning Conversation, and others.

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Table of Contents

The new manager 1
Give feedback 5
Make the best of bad news 9
Delegate 13
Pick the brains of departing workers 17
Review performance regularly 21
Decide and deliver 25
Exert "praise motivation" 29
Plan your meetings 33
Listen more 37
Think strategically 41
Build alliances 45
Get feedback 49
Give great instructions 53
Speak with power 57
Win over cynics 61
Prepare for change 65
Muzzle your mouth 69
Pose penetrating questions 73
Lift poor and mediocre performers 77
Regale your audience 81
Criticize without criticism 85
Beat the clock 89
Impress your boss 93
Mix and mingle 97
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Sort by: Showing 1 Customer Reviews
  • Anonymous

    Posted December 1, 2004

    Highly Recommended!

    If you are a new manager, aspire to a managerial position or recently promoted an employee to a managerial or supervisory position, we suggest this manual as required reading. In fact, every new manager should be given a copy of the book along with the promotion. Too often great employees are promoted without any concept of the new skill set required to succeed as a manager or supervisor. This handbook clearly identifies the new competencies needed and explains how to develop or acquire them. Author Morey Stettner also pinpoints many of the common mistakes new managers make ¿ and tells you how to avoid them. Anyone studying business management in college also should read this book, since it provides good, practical 'in the trenches' advice that's hard to find in textbooks.

    1 out of 1 people found this review helpful.

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