The New Project Management: Tools for an Age of Rapid Change, Complexity, and Other Business Realities / Edition 2by J. Davidson Frame
In a business environment where complexity, chaos, and uncertainty dominate, the old tried-and-true methods of managing projects no longer work well. Whether undertaking conventional projects in construction or the defense industry or pursuing information age projects in such areas as information systems, finance, or research and development, many project… See more details below
In a business environment where complexity, chaos, and uncertainty dominate, the old tried-and-true methods of managing projects no longer work well. Whether undertaking conventional projects in construction or the defense industry or pursuing information age projects in such areas as information systems, finance, or research and development, many project managers have discovered that conventional wisdom is only marginally relevant to them in these turbulent times. In this new revision of The New Project Management, J. Davidson Frame gets to the heart of the current realities of managing projects in the new millenium, offering concrete strategies for getting things done in today's complex business environment.
Frame demonstrates why today's project managers must transform themselves from implementors to initiators-and why they need to get up to speed on such key issues as ensuring customer satisfaction, managing complexity, accelerating schedules, coping with empowerment, managing contractors, managing managers, building team spirit, and more. This revised edition of the book focuses on the hottest topics in project management today, augmenting and expanding the existing coverage of risk management and estimating, and includes three all-new chapters on establishing and maintaining the project support office, new techniques for scheduling-including critical chain and time-boxed scheduling-and bridging the business-technology gap when developing project requirements.
The author provides a practical toolkit for today's project manager, offering strategies for identifying customers and maximizing their satisfaction; techniques to help managers evaluate and select products, personnel, and vendors; an easy-to-understand risk management process that really works; a user-friendly method of project evaluation that helps managers gauge progress; and a team management checklist. The book also includes new examples and an updated reference section.
Table of ContentsPreface.
1. The New Business Environment and the Need for a New Project Management.
Part One: Managing in the New Business Environment.
2. Managing Complexity: Techniques for Fashioning Order out of Chaos.
3. Engaging Change: Knowing When to Embrace, Accept, or Challenge.
4. Managing Risk: Identifying, Analyzing, and Planning Responses.
5. Satisfying Customers: Knowing Who They Are, What They Want, and When They Are Right or Wrong.
6. Defining Requirements That Bridge the Customer-Developer Gap.
Part Two: Tools for the New Project Management.
7. Acquiring Political Skills and Building Influence.
8. Building Teams with Borrowed Resources.
9. Selecting Projects That Will Lead to Success.
10. Estimating Realistic Costs, Schedules, and Specifications to Ensure Project Success.
11. Scheduling Projects with New Tools: The Time-Boxed and Critical Chain Scheduling Techniques.
12. Outsourcing to Control Costs, Focus on Core Work, and Expand Resources.
13. Integrating Cost and Schedule Control to Measure Work Performance.
14. Evaluating Projects to Maintain Goals, Strengthen Accountability, and Achieve Objectives.
15. Understanding and Using Performance Metrics: Measuring the Right Stuff.
16. Establishing and Maintaining a Project Support Office to Strengthen Project Management Capabilities.
17. Carpe Diem: Seize the Day!
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