The Next Wave of Technologies: Opportunities in Chaos [NOOK Book]


Your all-inclusive guide to all the latest technologies

Providing you with a better understanding of the latest technologies, including Cloud Computing, Software as a Service, Service-Oriented Architecture (SOA), Open Source, Mobile Computing, Social Networking, and Business Intelligence, The Next Wave of Technologies: Opportunities in Chaos helps you know which questions to ask when considering if a specific ...

See more details below
The Next Wave of Technologies: Opportunities in Chaos

Available on NOOK devices and apps  
  • NOOK Devices
  • Samsung Galaxy Tab 4 NOOK 7.0
  • Samsung Galaxy Tab 4 NOOK 10.1
  • NOOK HD Tablet
  • NOOK HD+ Tablet
  • NOOK eReaders
  • NOOK Color
  • NOOK Tablet
  • Tablet/Phone
  • NOOK for Windows 8 Tablet
  • NOOK for iOS
  • NOOK for Android
  • NOOK Kids for iPad
  • PC/Mac
  • NOOK for Windows 8
  • NOOK for PC
  • NOOK for Mac
  • NOOK for Web

Want a NOOK? Explore Now

NOOK Book (eBook)
$34.49 price
(Save 42%)$60.00 List Price
Note: This NOOK Book can be purchased in bulk. Please email us for more information.


Your all-inclusive guide to all the latest technologies

Providing you with a better understanding of the latest technologies, including Cloud Computing, Software as a Service, Service-Oriented Architecture (SOA), Open Source, Mobile Computing, Social Networking, and Business Intelligence, The Next Wave of Technologies: Opportunities in Chaos helps you know which questions to ask when considering if a specific technology is right for your organization.

  • Demystifies powerful but largely misunderstood technologies
  • Explains how each technology works
  • Provides key guidance on determining if a particular technology is right for your organization
  • Contains contributions from experts on Cloud Computing, Service-Oriented Architecture (SOA), Software as a Service (SaaS), Open Source, Mobile Technologies, Enterprise Risk Management, Social Media, Business Intelligence, and more

More of a management text than a technical guide, the book is designed to help your organization better understand these exciting new technologies and their potential impact. The Next Wave of Technologies: Opportunities in Chaos will help you determine if your organization is ready for a specific technology, how to prepare for its successful adoption, how to measure success, and the key risks and red flags to recognize.

Read More Show Less

Product Details

  • ISBN-13: 9780470613085
  • Publisher: Wiley
  • Publication date: 4/9/2010
  • Sold by: Barnes & Noble
  • Format: eBook
  • Edition number: 1
  • Pages: 448
  • File size: 3 MB

Meet the Author

Phil Simon
PHIL SIMON is a recognized business technology expert and independent consultant. He is the author of Why New Systems Fail, a critically acclaimed book about IT management. He consults, speaks, and regularly contributes to a number of different technology-oriented sites. Phil holds degrees from Carnegie Mellon University and Cornell University. You can find out more about Phil by visiting his site:
Read More Show Less

Table of Contents




About the Contributors.

Part I Introduction, Background, and Definitions.

Chapter 1 The Changing Landscapes of Business and Technology.


Enterprise 2.0: What's in a Name, Anyway?

Understanding the Caution.

Electronic Health Records (EHR): A Case in Point.


Chapter 2 How the Game Has Changed.


The Typical Enterprise 1.0 Project.

Comparing Enterprise 1.0 and 2.0 Projects.

Three Requirements to Successful Enterprise 2.0 Projects.

Scopes, Scales, and Reaches.

Unstructured Development and Alternatives to the Waterfall.


Next Steps.

Chapter 3 The Role of IT in an Enterprise 2.0 World.


Collins' Model.

IT's Traditional Charter.


Three Viewpoints.

The Changing Role of the CIO.


Next Steps.

Part II Architecture, Software Development, and Frameworks.

Chapter 4 Cloud Computing.

A Brief History of Cloud Computing.

Consumers and Small Office Home Office (SOHO) versus the Enterprise.

A Cloud of One's Own.

What is a Cloud?

Definitions of Cloud Computing.

Cloud Manifesto.

Cloud Architecture.

The Private Cloud: When Is a Cloud Not a Cloud?

Cloud Economics.

Vendor Strategies.

Customer Strategies.

Standards and Interoperability.


The Future of Clouds.


Next Steps.

Chapter 5 Open Source: The War That Both Sides Won.


A New Geography for Software.

When UNIX Walked the Earth.

Co-Opted by the System.

What Is Open Source?

The Costs of Free Software.

Is it a Virus? Legal Risks to Using Open Source.

The New Green.

The Future of Open Source.


Next Steps.

Chapter 6 Software as a Service (SaaS).


Nothing's New: SaaS' Historical Precedents.

What's Different This Time?

Customer Expectations.

Challenges and Choices.


Next Steps.

Chapter 7 Service-Oriented Architecture.


What is Service-Oriented Architecture?

Business Benefits of SOA.

Technical Benefits of SOA.

Essentials of SOA.

SOA in Practice.

Lessons Learned.

Best Practices.


Next Steps.

Chapter 8 Managing Mobile Business.


An Introduction to Mobility.

The Mobile Enterprise.

Risks and Considerations.

Business Expectations from Mobile Technologies.

The Mobile Enterprise Transition Framework.

Phases of Mobile Enterprise Transition.

Business Value of Mobile Technologies.


Mobile Organizational Structures.

Mobile Content and Services.

Mobile Business Application Considerations.

Balancing Personal Services with Privacy.


Next Steps.

Chapter 9 Social Networking.


Why Social Networking and Why Not Just Use the Public Forums?

Benefits of Social Networking.

Impediments, Solutions, and Resolutions to Progress.

Examples of Social Networking Tools.


Next Steps.

Part III Data, Information, and Knowledge.

Chapter 10 Enterprise Search and Retrieval.


What Is ESR?

Search and Information Architecture.

The Business Case for ESR.

Total Cost of Ownership.

Forms of ESR Deployment.

ESR in Action.

Best Practices.


Next Steps.

Chapter 11 Enterprise 2.0 Business Intelligence.

What Is Business Intelligence and Why Do We Need It?

BI 2.0.

Measuring BI Maturity.

BI Challenges.

The Data Warehouse.

Key Factors.

Recent BI Trends.

Too Much BI?


Next Steps.

Chapter 12 Master Data Management.


The State of the Union.

The Business Case for Master Data Management.

MDM Approaches and Architectures.

Selecting the Right MDM Approach.

MDM Services and Components.


Next Steps.

Chapter 13 Procurement in Chaos.


Does Procure-to-Pay Matter?

What Is Procure-to-Pay Automation?

Benefiting from P2P Automation.

Procure-to-Pay Leadership.

Automation Risks and Challenges.

Leveraging your ERP.

Technology Overview.

Vendor Portals.

Summary: Rethinking Procurement.

Next Steps.

Part IV Management and Deployment.

Chapter 14 Agile Software Development.


Limitations of the Waterfall Method of Software Development.

Benefits of Agile Methods.

Alternative Engineering Models.

Agile Process in a Nutshell.

The Agile Landscape.

The Benefits of Simplicity.

The Manager's Perspective.

Limitations of Agile.

Achieving Enterprise Agility.


Next Steps.

Chapter 15 Enterprise Risk Management.

The High-Risk Society.

Information Technology and the High-Risk Society.

Enterprise Risk Management Overview.

ERM and IT.

ERM, Innovation, and Entrepreneurship.

Who Owns ERM?

Who Is Doing ERM?

The Limits of ERM.


Next Steps: Are You Ready for ERM?

Chapter 16 Implementing Open Source Software.


A Different Software Model.

Getting into Open Source.

OS and Digital Presence.

OS and Managing Your Business.

Appearances Can Be Deceiving.

Product Development Agility.


Product Types.


Niche Markets.


Next Steps.

Chapter 17 Global Engineering.


Distributed Teams: An Integral Part of Enterprise 2.0.

Room for Improvement.

Preconditions and Reasons for Distributing Technology Projects.

Drivers of Global IT.

Why International Distributed Projects Sometimes Fail.

Global Engineering 2.0.


Next Steps.

Chapter 18 Enterprise 2.0 IT Project Failure.


Enterprise 2.0: An Evolving Concept.

Understanding Traditional IT Failure.

Enterprise 2.0 Failure.

Reasons Enterprise 2.0 Projects Fail.

Case Study: Social CRM.

Preventing Failure through Measurement.


Next Steps.

Chapter 19 Readying the Troops for Battle.


Know Your Organization's Limitations from the Get-Go.

Insist on Maximum Collaboration with External Parties.

Bridge the Gap between Functional and Technical End Users.

Prepare for Sudden, Unexpected Growth.

Recommit to Employee Training.

Embrace Uncertainty to Foster Innovation.

Flip the Switch: Reverse Mentoring.


Next Steps.

Chapter 20 Sustainability and Green IT.


Growing Impact on Organizations.

The Green Fad.

Organizational Response to Sustainability.

The Future of Green IT.


Next Steps.

Part V Conclusion.

Chapter 21 Finding Opportunity in Chaos.


Summary of Book.

Where Are We Now?

Enterprise 2.0 Drivers

Where Are We Going?


About the Author.


Read More Show Less

Customer Reviews

Be the first to write a review
( 0 )
Rating Distribution

5 Star


4 Star


3 Star


2 Star


1 Star


Your Rating:

Your Name: Create a Pen Name or

Barnes & Review Rules

Our reader reviews allow you to share your comments on titles you liked, or didn't, with others. By submitting an online review, you are representing to Barnes & that all information contained in your review is original and accurate in all respects, and that the submission of such content by you and the posting of such content by Barnes & does not and will not violate the rights of any third party. Please follow the rules below to help ensure that your review can be posted.

Reviews by Our Customers Under the Age of 13

We highly value and respect everyone's opinion concerning the titles we offer. However, we cannot allow persons under the age of 13 to have accounts at or to post customer reviews. Please see our Terms of Use for more details.

What to exclude from your review:

Please do not write about reviews, commentary, or information posted on the product page. If you see any errors in the information on the product page, please send us an email.

Reviews should not contain any of the following:

  • - HTML tags, profanity, obscenities, vulgarities, or comments that defame anyone
  • - Time-sensitive information such as tour dates, signings, lectures, etc.
  • - Single-word reviews. Other people will read your review to discover why you liked or didn't like the title. Be descriptive.
  • - Comments focusing on the author or that may ruin the ending for others
  • - Phone numbers, addresses, URLs
  • - Pricing and availability information or alternative ordering information
  • - Advertisements or commercial solicitation


  • - By submitting a review, you grant to Barnes & and its sublicensees the royalty-free, perpetual, irrevocable right and license to use the review in accordance with the Barnes & Terms of Use.
  • - Barnes & reserves the right not to post any review -- particularly those that do not follow the terms and conditions of these Rules. Barnes & also reserves the right to remove any review at any time without notice.
  • - See Terms of Use for other conditions and disclaimers.
Search for Products You'd Like to Recommend

Recommend other products that relate to your review. Just search for them below and share!

Create a Pen Name

Your Pen Name is your unique identity on It will appear on the reviews you write and other website activities. Your Pen Name cannot be edited, changed or deleted once submitted.

Your Pen Name can be any combination of alphanumeric characters (plus - and _), and must be at least two characters long.

Continue Anonymously

    If you find inappropriate content, please report it to Barnes & Noble
    Why is this product inappropriate?
    Comments (optional)