Nice Teams Finish Last: The Secret to Unleashing Your Team's Maximum Potential

Overview

Do you ever get the feeling that your team would be more productive if everyone would just say what it is they’re really thinking? Express their opinions without worrying about other people’s feelings, office politics, and the fear of pushing things off-track?

When it comes to working with others, we’re all taught not to make waves, and not to rock the boat. But when the tensions, conflicts, and differing opinions that naturally exist in every organization are left unspoken and ...

See more details below
Paperback
$13.37
BN.com price
(Save 25%)$17.95 List Price

Pick Up In Store

Reserve and pick up in 60 minutes at your local store

Other sellers (Paperback)
  • All (17) from $1.99   
  • New (5) from $1.99   
  • Used (12) from $1.99   
Nice Teams Finish Last: The Secret to Unleashing Your Team's Maximum Potential

Available on NOOK devices and apps  
  • NOOK Devices
  • NOOK HD/HD+ Tablet
  • NOOK
  • NOOK Color
  • NOOK Tablet
  • Tablet/Phone
  • NOOK for Windows 8 Tablet
  • NOOK for iOS
  • NOOK for Android
  • NOOK Kids for iPad
  • PC/Mac
  • NOOK for Windows 8
  • NOOK for PC
  • NOOK for Mac
  • NOOK Study
  • NOOK for Web

Want a NOOK? Explore Now

NOOK Book (eBook)
$10.49
BN.com price
(Save 41%)$17.95 List Price

Overview

Do you ever get the feeling that your team would be more productive if everyone would just say what it is they’re really thinking? Express their opinions without worrying about other people’s feelings, office politics, and the fear of pushing things off-track?

When it comes to working with others, we’re all taught not to make waves, and not to rock the boat. But when the tensions, conflicts, and differing opinions that naturally exist in every organization are left unspoken and unresolved, team meetings can be left in a cloud of mediocrity, passive-aggression, and a molasses-like inability to get anything done.

Nice Teams Finish Last reveals how you can pave the way for bold results by using open and honest communication to transform the way your team interacts. Filled with powerful exercises—as well as revealing self-assessments you can use to determine whether your team is being “too nice”—this practical, energizing book reveals how you and other team members can productively and positively exchange clear, sharp feedback…effectively challenge ideas without ruffling feathers…and unleash the kind of “good” conflict that drives innovation and quality without creating enemies.

They say there is no “I” in team. But there are a bunch of “me’s.” Nice Teams Finish Last shows you how to bring the different “me’s” in your team together…and achieve very nice results.

Brian Cole Miller is the principal of Working Solutions, Inc., a teambuilding firm whose clients include WellPoint, Ohio State University, and Nationwide Insurance. He is the author of the best­selling Quick Team-Building Activities for Busy Managers as well as Keeping Employees Accountable for Results, and More Quick Team-Building Activities for Busy Managers.

Read More Show Less

Editorial Reviews

From the Publisher

CEO Refresher The Best Books of 2010

"...book is as much ‘how-to’ achieve this difficult goal as it is ‘what-to-do.’…an excellent road map to achieve effective team collaboration and results.” --Inland Empire Business Journal

“…ideal team book explains how teams in the workplace can achieve incredible results by balancing compassion and courage." --New Equipment Digest

“…encapsulates healthy team approaches in an easy-to-read format..excellent work on which to initiate a team or hold a team retreat.”--The School Administrator

“…good overview of how all team members interact related to their roles in a team…Anyone…seeking a more productive results from his/her…team’s work will benefit…” --AORN Journal

Read More Show Less

Product Details

  • ISBN-13: 9780814413937
  • Publisher: AMACOM
  • Publication date: 5/19/2010
  • Pages: 224
  • Sales rank: 1,030,070
  • Product dimensions: 6.00 (w) x 8.90 (h) x 0.70 (d)

Meet the Author

BRIAN COLE MILLER (Dublin, OH) is the principal of Working Solutions, Inc., a management training and consulting firm whose clients include WellPoint, Ohio State University, and Nationwide Insurance. He is the author of the bestselling Quick Team-Building Activities for Busy Managers (978-0-8144-7201-9) as well as Keeping Employees Accountable for Results (978-0-8144-7320-7), and More Quick Team-Building Activities for Busy Managers (978-0-8144-7378-8).

Read More Show Less

Read an Excerpt

Introduction

A few years ago, I was driving in southern Maine with a

friend, talking about teams. I was lamenting how so many

teams never quite realize their full potential. The team members

all know what needs to happen for them to be wildly

successful, but each is waiting for someone else to do it. Individual

accountability is what’s lacking, was my thought. My

friend taunted me, ‘‘Brian, remember: There’s no I in team.’’

I shot back, ‘‘Yes, but there’s a me in there somewhere!’’

Teams are made of individuals. They are a group of me’s.

But as long as everyone keeps believing there is no I in team,

they can continue to abdicate to others—often the team

leader—the responsibility for their team’s success. It

shouldn’t be all on the team leader’s shoulders to make the

team work. Each member has responsibility.

Is Your Team Too NICE?

This book is for people who want to step up and accept

responsibility for the success of their team. Over the years,

I’ve learned that the foundation of any team’s success is open

and honest communication. Unfortunately, our society has

taught us that acting this way can hurt people; so we ‘‘play

nice’’ with each other. In this book, I dispel the myths of

NICE teams and show you how any team can become

BOLD, simply by following some basic principles of communication.

If you are a NICE team, you will learn communication

skills that will transform how you interact with each other.

Because the focus is on individual responsibility, you need to

know what is not in this book.

/ I won’t be teaching team leaders how to lead a team (except

by example, as a member of the team).

/ I won’t be showing you how to create or lead a culture

change, beyond the shift that naturally occurs when you

apply the skills contained here.

/ Nor will I be telling you how to resolve conflict. (What

I will do, though, is give you the tools you need to avoid

unnecessary conflict in the first place.)

Chapter 1 is all about NICE teams. I expose the seven

myths that are common for teams that are stuck in NICE.

Then I describe the nine classic team members. Each of them

has his or her own motivation to be NICE.

There is a lot of information about the team member

types, and here’s why. If you’re going to initiate or lead a

change in your team’s dynamics, you need to understand

these types in order to improve your chances of success. Understanding

how different things motivate people is critical

to appealing to their collective conscience. The Team Member

Style Assessment in Appendix 2 helps you identify which

team member style you have, as well as the other styles found

in your team, so that you can address them effectively.

When NICE teams realize that NICEness is stymieing

their potential, they often err by going to the other extreme:

FIERCE. In Chapter 2, I describe the seven myths of

FIERCE teams, as well as how the nine team members adjust

in a FIERCE environment.

Your Goal Should Be a BOLD Team

BOLD is the delicate balance between NICE and FIERCE.

In Chapter 3, I show how the myths of NICE and FIERCE

become truths for BOLD teams. When the nine kinds of

team members rise to BOLDness, each can make a unique

and valuable contribution.

Becoming BOLD

These are all good concepts, but how do you put them to

work? That’s what Chapter 4 is about. Here you find the

four basic principles of BOLD communication. It all starts

with how team members interact with each other. These

principles can be applied to just about any interaction in a

team setting.

The next three chapters show how to apply the BOLD

principles to the most common team interactions.

/ Chapter 5 is about giving feedback: how to share your

reactions with others.

/ Chapter 6 deals with making requests: how to ask for

what you want or need from others.

/ Chapter 7 covers disagreeing: how to share differing

opinions and viewpoints.

In each chapter, I divide the topic into easy-to-follow

steps built on the four basic BOLD principles.

Finally, Chapter 8 is for team leaders. The aim of this

book is primarily to guide and encourage team members to

become BOLD, so I won’t get into traditional team leader

topics (such as how to be a team leader, how to hold people

accountable, or how to manage change). I will give you

some direction, tips, and exercises for leading your team

toward BOLD. You’ll find even more help in the appendixes,

where I’ve included assessments and worksheets that

can help you apply what you learn from the book.

True, there is no I in team. But there is a me. And it’s time

for all of the me’s on your team to stop waiting around for

somebody else to create the ideal team. So let’s start with the

me who’s holding this book right now.

Be bold, be bold, and everywhere be bold.

-----Herbert Spencer

Read More Show Less

Table of Contents

Contents

Acknowledgments

Introduction

1. NICE Teams Are . . . Well, NICE!

2. The Opposite of NICE Is MEAN, Isn’t It?

3. The Sweet Spot Between NICE and FIERCE: BOLD

4. BOLD Principles

5. BOLD Feedback

6. BOLD Requests

7. BOLD Disagreements

8. Become BOLD

Appendix 1: NICE Team Assessment

Appendix 2: Team Member Style Assessment

Appendix 3: BOLD Conversation Assessment

Appendix 4: BOLD Feedback Planning Sheet

Appendix 5: BOLD Request Planning Sheet

Index

About the Author

Read More Show Less

Customer Reviews

Be the first to write a review
( 0 )
Rating Distribution

5 Star

(0)

4 Star

(0)

3 Star

(0)

2 Star

(0)

1 Star

(0)

Your Rating:

Your Name: Create a Pen Name or

Barnes & Noble.com Review Rules

Our reader reviews allow you to share your comments on titles you liked, or didn't, with others. By submitting an online review, you are representing to Barnes & Noble.com that all information contained in your review is original and accurate in all respects, and that the submission of such content by you and the posting of such content by Barnes & Noble.com does not and will not violate the rights of any third party. Please follow the rules below to help ensure that your review can be posted.

Reviews by Our Customers Under the Age of 13

We highly value and respect everyone's opinion concerning the titles we offer. However, we cannot allow persons under the age of 13 to have accounts at BN.com or to post customer reviews. Please see our Terms of Use for more details.

What to exclude from your review:

Please do not write about reviews, commentary, or information posted on the product page. If you see any errors in the information on the product page, please send us an email.

Reviews should not contain any of the following:

  • - HTML tags, profanity, obscenities, vulgarities, or comments that defame anyone
  • - Time-sensitive information such as tour dates, signings, lectures, etc.
  • - Single-word reviews. Other people will read your review to discover why you liked or didn't like the title. Be descriptive.
  • - Comments focusing on the author or that may ruin the ending for others
  • - Phone numbers, addresses, URLs
  • - Pricing and availability information or alternative ordering information
  • - Advertisements or commercial solicitation

Reminder:

  • - By submitting a review, you grant to Barnes & Noble.com and its sublicensees the royalty-free, perpetual, irrevocable right and license to use the review in accordance with the Barnes & Noble.com Terms of Use.
  • - Barnes & Noble.com reserves the right not to post any review -- particularly those that do not follow the terms and conditions of these Rules. Barnes & Noble.com also reserves the right to remove any review at any time without notice.
  • - See Terms of Use for other conditions and disclaimers.
Search for Products You'd Like to Recommend

Recommend other products that relate to your review. Just search for them below and share!

Create a Pen Name

Your Pen Name is your unique identity on BN.com. It will appear on the reviews you write and other website activities. Your Pen Name cannot be edited, changed or deleted once submitted.

 
Your Pen Name can be any combination of alphanumeric characters (plus - and _), and must be at least two characters long.

Continue Anonymously
Sort by: Showing 1 Customer Reviews
  • Posted August 2, 2010

    more from this reviewer

    An innovative look at improving team performance

    How would you best describe your team's work dynamic? Sugar and spice and everything "Nice"? "Fierce" as a fever? Or "Bold" as brass? This book's main premise is that teams are often too nice or too fierce, when instead they should be bold to succeed and get their work done. Management and training consultant Brian Cole Miller, a bestselling author, explains how to create a bold team. He organizes his ideas by identifying the roles participants play and by discussing the myths and truths about how best to manage teams. His suggestions for giving feedback, making requests and handling conflicts are especially helpful. Miller's examples are basic and instructive, and he writes in a straightforward style. getAbstract recommends his book to anyone charged with leading or managing a group of people for the first time, and to seasoned leaders and managers who seek a skills review to bring their teams to new levels of performance.

    To learn more about this book, check out the following link: http://www.getabstract.com/summary/13686/nice-teams-finish-last.html

    Was this review helpful? Yes  No   Report this review
Sort by: Showing 1 Customer Reviews

If you find inappropriate content, please report it to Barnes & Noble
Why is this product inappropriate?
Comments (optional)