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Nlp Business Masterclass: Skills for Realising Human Potential

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Companies today stand or fall, not by the efficiency of their processes and systems, but by the talent of their people. Organizations are realizing the need for leadership and creativity to underpin future success. Leaders and managers are seeking ways to get the best out of people, and the available solutions are varied and diverse. Neuro-Linguistic Programming (NLP) is one of the most advanced and comprehensive sets of people tools available today, increasingly in demand from ...

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2000 Trade paperback New. No dust jacket as issued. Trade paperback (US). Glued binding. 336 p. Audience: General/trade.

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Overview

Companies today stand or fall, not by the efficiency of their processes and systems, but by the talent of their people. Organizations are realizing the need for leadership and creativity to underpin future success. Leaders and managers are seeking ways to get the best out of people, and the available solutions are varied and diverse. Neuro-Linguistic Programming (NLP) is one of the most advanced and comprehensive sets of people tools available today, increasingly in demand from the business sector.

This highly practical book offers a myriad of proven tools and techniques for being successful and for creating change.

  • How can you shape a culture of learning, improvement and success?
  • How can you perform at peak levels of energy, focus and effectiveness?
  • How can you turn negative minds into driving forces for change?

Discover the answers to these questions and many others in this comprehensive reference. A compilation of the most effective proven NLP techniques, plus many real examples from practicing consultants, creates the ultimate NLP toolkit for business success.

Harness the power of NLP for developing talent and achieving success.

NLP Business Masterclass clearly explains how thinking methods, language structures, emotional energy, motivation, skills and strategies can be practically integrated to create a driving force for change. The author demystifies NLP and relates the theories and principles to current business challenges, featuring practical techniques drawn from leading practitioners in the field.

This masterclass takes the applications of NLP in business beyond simple everyday techniques. It considers the bigger challenges facing organizations today, answering important questions such as:

  • How do you get the best from your teams?
  • How can NLP help us to motivate people?
  • How do you change a culture and keep it alive?
  • How can NLP help my staff to become more committed and responsible?
  • How can NLP help to develop leadership?

This rich NLP resource is a must for anyone wanting to influence success and change in their own company.

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Product Details

  • ISBN-13: 9780273650164
  • Publisher: FT Press
  • Publication date: 12/1/2000
  • Series: Financial Times Series
  • Pages: 336
  • Product dimensions: 6.10 (w) x 8.90 (h) x 0.90 (d)

Meet the Author

David Molden is a director with Quadrant 1, a vehicle for helping people be their best in whatever they pursue. David's assignments include a 1:1 coaching clients and a range of projects with large corporations, small businesses, and entrepreneurs.

Today he enjoys working as a Peak Performance Mentor with business teams, CEO's and managers across a variety of sectors and in many different countries.

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Read an Excerpt

Introduction

One of my favorite books is The Empty Space by Peter Brook (Penguin Books, 1968), the world-famous theatre director. In it, Brook explains Brecht's belief that, in making an audience take stock of the elements in a situation, the theatre is serving the purpose of leading its audience to a more just understanding of the society in which it lives, learning in what ways that society is capable of change. As an example, Brook describes a scene where a girl, who has been raped, walks on to a stage in tears. If her acting touches us sufficiently, we automatically accept the implied conclusion that she is an unfortunate victim. However, suppose a clown were to follow her, mimicking her tears, and suppose, with his talent, he succeeds in making us laugh. His mockery destroys our first response.

Imagine the organization as a stage, the employees as both the actors and the audience. In taking stock of the many situations that occur each day, emotions are stirred in response to the way people act out their roles. These responses are often inappropriate, exaggerated or, perhaps, misguided, manifesting in conflict, inertia, apathy, and withdrawal. Change becomes a struggle, learning suffers, and progress is impeded. If the way forward for organizations—as Brecht suggests for societies—is to take stock of the elements in a situation and learn in what ways the organization can change, then this book can be considered a handbook for the change agent.

Neuro-linguistic Programming (NLP) is a set of principles, models, and tools for learning, communication, and change. It describes the workings of the mind and how verbal and non-verbal language is used to communicate our thoughts. This, though, is not a book on psychology; for it contains a battery of techniques to help you realize your full potential as a human being in the world of business.

You may be reading about NLP for the first time, in which case you will find this book a simple and direct interpretation, making both the theory and the vast array of techniques easily digestible. If you have some NLP knowledge, or you have attended a training seminar, the comprehensive coverage of the principles, patterns and techniques will provide you with a creative reference manual you will want to use for many years to come. Whatever your level of knowledge and skill, if you want to have more of an influence in the business world, you have in your hands a practical companion packed with tried and tested ways to achieve superior performance.

This book is the result of a collaborative effort, combining the experience of ten highly trained and successful NLP business consultants. Together they have over 50 years' experience of using NLP to help make companies and their employees more successful. In Section 1, you will learn the key principles on which NLP is based and, like any discipline, the techniques will only work when underpinned by sound principles. The eight chapters of Section 2 explain the core patterns of thinking and behavior to give you a solid foundation on which to begin developing your skills. Section 3 consists of 13 chapters of tools, techniques and skills fully tried and tested by the contributors - a substantial compendium of effective ideas for creating change. Section 4 is dedicated to modeling excellence, five chapters revealing how you can be the best at whatever you choose, with examples from customer service, consulting skills, effective memory, getting rid of bad habits, and the model team.

At the time of writing this book, my colleagues and I were designing a new course in NLP for use in business. The course and the book were given the title "Masterclass" in recognition of the demanding expectations of our clients. I wanted to write a book that could be used with the training, so it had to have sufficient theory supporting the reference material, and a large practical section crammed with ideas for putting NLP to use in a variety of business situations, plus a section on modeling to enable you to generate whatever excellence you desire. I think a book with this amount of content and coverage deserves to be called "Masterclass," but you will judge this for yourself. I invite you to write to me with news of your achievements using these powerful ideas. Your feedback will be highly valued.

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Table of Contents

Introduction.

SECTION I. PRINCIPLES OF NLP: THE FOUNDATIONS OF SUCCESS.

Introduction.

1. Leave the swamp alone and you will escape the hungry alligators.

2. What we think about people matters.

3. Excuses and scapegoats wanted for blame role.

SECTION II. PATTERNS OF NLP: AN AWARENESS OF DIFFERENCE.

Introduction.

4. Road maps for living our lives.

5. A state of mind.

6. Patterns of rapport.

7. Communication channels.

8. The language of influence and change.

9. Metaprograms.

10. Alignment.

11. Time coding.

SECTION III. TOOLS, TECHNIQUES, AND SKILLS: CREATING CHANGE.

Introduction.

12. Corporate and competitive envisioning by Marcus Muir.

13. My perception becomes your experience by Jane Revell.

14. The tiger and the rose garden.

15. Choices in time management by Graham Yemm.

16. Resource sphere by Marcus Muir.

17. How to achieve anything.

18. Coaching the presenter by Jon Symes.

19. The risk wheel by Mark Underwood.

20. Information frames for meetings.

21. The Walt Disney strategy for creativity.

22. High impact presenting by Alan Black.

23. Anchoring Ð accessing all the resources you need by Denise Parker.

24. Reframing Ð forming new perspectives.

SECTION IV. MODELING EXCELLENCE: HOW TO BE THE BEST.

Introduction.

25. Method and technique.

26. Modeling case study: customer service skills.

27. Modeling case study: generative excellence modeling in a top tax consultancy firm by Brad Waldron.

28. Kill the habit Ð for ever!

29. A model team by David Robinson.

Glossary.

Contributors to Sections 3 and 4.

Index.

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Preface

Introduction

One of my favorite books is The Empty Space by Peter Brook (Penguin Books, 1968), the world-famous theatre director. In it, Brook explains Brecht's belief that, in making an audience take stock of the elements in a situation, the theatre is serving the purpose of leading its audience to a more just understanding of the society in which it lives, learning in what ways that society is capable of change. As an example, Brook describes a scene where a girl, who has been raped, walks on to a stage in tears. If her acting touches us sufficiently, we automatically accept the implied conclusion that she is an unfortunate victim. However, suppose a clown were to follow her, mimicking her tears, and suppose, with his talent, he succeeds in making us laugh. His mockery destroys our first response.

Imagine the organization as a stage, the employees as both the actors and the audience. In taking stock of the many situations that occur each day, emotions are stirred in response to the way people act out their roles. These responses are often inappropriate, exaggerated or, perhaps, misguided, manifesting in conflict, inertia, apathy, and withdrawal. Change becomes a struggle, learning suffers, and progress is impeded. If the way forward for organizations—as Brecht suggests for societies—is to take stock of the elements in a situation and learn in what ways the organization can change, then this book can be considered a handbook for the change agent.

Neuro-linguistic Programming (NLP) is a set of principles, models, and tools for learning, communication, and change. It describes the workings of the mind and how verbal and non-verbal language is used to communicate our thoughts. This, though, is not a book on psychology; for it contains a battery of techniques to help you realize your full potential as a human being in the world of business.

You may be reading about NLP for the first time, in which case you will find this book a simple and direct interpretation, making both the theory and the vast array of techniques easily digestible. If you have some NLP knowledge, or you have attended a training seminar, the comprehensive coverage of the principles, patterns and techniques will provide you with a creative reference manual you will want to use for many years to come. Whatever your level of knowledge and skill, if you want to have more of an influence in the business world, you have in your hands a practical companion packed with tried and tested ways to achieve superior performance.

This book is the result of a collaborative effort, combining the experience of ten highly trained and successful NLP business consultants. Together they have over 50 years' experience of using NLP to help make companies and their employees more successful. In Section 1, you will learn the key principles on which NLP is based and, like any discipline, the techniques will only work when underpinned by sound principles. The eight chapters of Section 2 explain the core patterns of thinking and behavior to give you a solid foundation on which to begin developing your skills. Section 3 consists of 13 chapters of tools, techniques and skills fully tried and tested by the contributors - a substantial compendium of effective ideas for creating change. Section 4 is dedicated to modeling excellence, five chapters revealing how you can be the best at whatever you choose, with examples from customer service, consulting skills, effective memory, getting rid of bad habits, and the model team.

At the time of writing this book, my colleagues and I were designing a new course in NLP for use in business. The course and the book were given the title "Masterclass" in recognition of the demanding expectations of our clients. I wanted to write a book that could be used with the training, so it had to have sufficient theory supporting the reference material, and a large practical section crammed with ideas for putting NLP to use in a variety of business situations, plus a section on modeling to enable you to generate whatever excellence you desire. I think a book with this amount of content and coverage deserves to be called "Masterclass," but you will judge this for yourself. I invite you to write to me with news of your achievements using these powerful ideas. Your feedback will be highly valued.

Read More Show Less

Introduction

Introduction

One of my favorite books is The Empty Space by Peter Brook (Penguin Books, 1968), the world-famous theatre director. In it, Brook explains Brecht's belief that, in making an audience take stock of the elements in a situation, the theatre is serving the purpose of leading its audience to a more just understanding of the society in which it lives, learning in what ways that society is capable of change. As an example, Brook describes a scene where a girl, who has been raped, walks on to a stage in tears. If her acting touches us sufficiently, we automatically accept the implied conclusion that she is an unfortunate victim. However, suppose a clown were to follow her, mimicking her tears, and suppose, with his talent, he succeeds in making us laugh. His mockery destroys our first response.

Imagine the organization as a stage, the employees as both the actors and the audience. In taking stock of the many situations that occur each day, emotions are stirred in response to the way people act out their roles. These responses are often inappropriate, exaggerated or, perhaps, misguided, manifesting in conflict, inertia, apathy, and withdrawal. Change becomes a struggle, learning suffers, and progress is impeded. If the way forward for organizations--as Brecht suggests for societies--is to take stock of the elements in a situation and learn in what ways the organization can change, then this book can be considered a handbook for the change agent.

Neuro-linguistic Programming (NLP) is a set of principles, models, and tools for learning, communication, and change. It describes the workings of the mind and how verbal and non-verbal language is used tocommunicate our thoughts. This, though, is not a book on psychology; for it contains a battery of techniques to help you realize your full potential as a human being in the world of business.

You may be reading about NLP for the first time, in which case you will find this book a simple and direct interpretation, making both the theory and the vast array of techniques easily digestible. If you have some NLP knowledge, or you have attended a training seminar, the comprehensive coverage of the principles, patterns and techniques will provide you with a creative reference manual you will want to use for many years to come. Whatever your level of knowledge and skill, if you want to have more of an influence in the business world, you have in your hands a practical companion packed with tried and tested ways to achieve superior performance.

This book is the result of a collaborative effort, combining the experience of ten highly trained and successful NLP business consultants. Together they have over 50 years' experience of using NLP to help make companies and their employees more successful. In Section 1, you will learn the key principles on which NLP is based and, like any discipline, the techniques will only work when underpinned by sound principles. The eight chapters of Section 2 explain the core patterns of thinking and behavior to give you a solid foundation on which to begin developing your skills. Section 3 consists of 13 chapters of tools, techniques and skills fully tried and tested by the contributors - a substantial compendium of effective ideas for creating change. Section 4 is dedicated to modeling excellence, five chapters revealing how you can be the best at whatever you choose, with examples from customer service, consulting skills, effective memory, getting rid of bad habits, and the model team.

At the time of writing this book, my colleagues and I were designing a new course in NLP for use in business. The course and the book were given the title "Masterclass" in recognition of the demanding expectations of our clients. I wanted to write a book that could be used with the training, so it had to have sufficient theory supporting the reference material, and a large practical section crammed with ideas for putting NLP to use in a variety of business situations, plus a section on modeling to enable you to generate whatever excellence you desire. I think a book with this amount of content and coverage deserves to be called "Masterclass," but you will judge this for yourself. I invite you to write to me with news of your achievements using these powerful ideas. Your feedback will be highly valued.

Read More Show Less

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  • Anonymous

    Posted May 7, 2001

    The Best Business-Oriented Introduction to NLP I Have Seen

    Many people write to me to ask how they can find a good intorduction to Neuro-Linguistic Programming that they can use in their business lives. I usually refer them to Frogs Into Princes by Dr. Richard Bandler and Dr. John Grinder, the two founders of NLP. Having read this book, I will change my recommendation in the future to suggest NLP Business Masterclass. The comments I make in this review are based on having read over 20 books about NLP and having taken two courses with Dr. Bandler, the co-founder of NLP, and many other courses with Anthony Robbins, who is an outstanding practitioner of many NLP-like methods. Neuro-Linguistic Programming is a way of influencing others and yourself to achieve more. The work is based on observational research about the ways that people are most effective with one another and with themselves. Think of it as a tool kit for rewiring your brain to better serve your interests. The techniques themselves are amoral in content, and do have the potential to be used inappropriately. I encourage you to use these methods in ethical causes and in ethical ways. You will learn things like how to get yourself into a positive state of mind and body for accomplishing more, how to 'read' other people better, ways to influence others more powerfully, and processes for enabling groups of people to be more effective. People who feel at sea with others will find this approach to be very eye-opening for helping them develop better 'people' skills. The book is mostly an accurate summary of NLP, as I understand it from the literature. The main difference I found was that three principles seem to have been added from the change-management movement. But nothing important in NLP has been deleted, so I didn't mind that addition. What makes the book valuable for business people is that it positively teems with business examples, something I have never seen in another book about NLP. The examples seem to be drawn from the experiences of the 10 U.K. NLP business consultants who collaborated in creating this book, and who wrote a number of the chapters. The book also has many exercises in it. Although I liked the exercises, they usually did not have as much of a business context as the examples did. I found that characteristic somewhat inexplicable. Perhaps the next edition will remedy that missed opportunity. Do realize that this book is an introduction to the subject. You get an overview the basics, but just enough. Mastery will not come from this book alone. The book does offer good footnotes, though, so you can read the more detailed works for yourself to get a more detailed understanding for practicing these ideas. Only through practice can you actually 'master' them. If you are new to NLP, you should realize that Dr. Bandler has since devised some simpler and more powerful methods that he feels supersede NLP. You can read any of his books since 1994 to get a flavor for that work. They are not especially business oriented. NLP is still a valuable discipline, and the explanations here will give you much insight into how to be a more effective communicator both with yourself and with others.

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