The No Complaining Rule: Positive Ways to Deal with Negativity at Work

( 23 )

Overview

The No Complaining Rule

by Jon Gordon

A Story About Positive Ways to Turn Complaints into Solutions, Innovations, and Success

Every complaint represents an opportunity to turnsomething negative into a positive!

"Excuses always come from the losing locker room. In Jon Gordon's book The No Complaining Rule, he provides the winning edge." ...

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Overview

The No Complaining Rule

by Jon Gordon

A Story About Positive Ways to Turn Complaints into Solutions, Innovations, and Success

Every complaint represents an opportunity to turnsomething negative into a positive!

"Excuses always come from the losing locker room. In Jon Gordon's book The No Complaining Rule, he provides the winning edge." —Coach Lou Holtz

"In a world in which so many, it seems, focus on the glass as half empty, Jon Gordon sets out a clear blueprint in The No Complaining Rule to help each of us better ourselves. His approach will cut negativity and can impact our workplaces and our families, and help us carve out more productive, lower-stress environments."—Nathan Whitaker coauthor (with Tony Dungy) of Quiet Strength

"Complaining is one of the biggest problems in business today. It undermines the effectiveness of a team and organization, leading to contempt and an inability to adapt and change. In The No Complaining Rule, Jon Gordon offers the antidote."—Ken Fisher, CEO of Fisher Investments, Forbes columnist, author of The Only Three Questions That Count

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Editorial Reviews

From the Publisher
A story about Positive Ways to Turn Complaints into Solutions, Innovations, and Success

Every complaint represents an opportunity to turn something negative into a positive!

"Excuses always come from the losing locker room. In Jon Gordon's book The No Complaining Rule, he provides the winning edge."-Coach Lou Holtz

"In a world in which so many, it seems, focus on the glass as half empty, Jon Gordon sets out a clear blueprint in The No Complaining Rule to help each of us better ourselves. His approach will cut negativity and can impact our workplaces and our families, and help us carve out more productive, lower-stress environments."-Nathan Whitaker coauthor of Quiet Strength(with Tony Dungy)

"Complaining is one of the biggest problems in business today. It undermines the effectiveness of a team and organization, leading to contempt and an inability to adapt and change. In The No Complaining Rule, Jon Gordon offers the antidote."-Ken Fisher, CEO of Fisher Investments, Forbes columnist, author of The Only Three Questions That Count

Read More Show Less

Product Details

  • ISBN-13: 9780470279496
  • Publisher: Wiley
  • Publication date: 6/20/2008
  • Edition number: 1
  • Pages: 176
  • Sales rank: 37,579
  • Product dimensions: 5.40 (w) x 8.50 (h) x 0.80 (d)

Meet the Author

Jon Gordon

Jon Gordon’s best-selling books and talks have inspired readers and audiences around the world. His principles have been put to the test by numerous NFL, NBA, and college coaches and teams, Fortune 500 companies,  school districts, hospitals, and non-profits. He is the author of The Wall Street Journal best seller The Energy Bus, The No Complaining Rule, Training Camp, The Shark and The Goldfish and Soup: A Recipe to Nourish your Team and Culture. Jon invites you to visit and connect with him at www.JonGordon.com

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Table of Contents

Acknowledgments ix

Author’s Note xi

Introduction xiii

1 Hope 1

2 On Fire 3

3 Morale 7

4 The Phone Call 11

5 The Real Problem 15

6 Traffic 17

7 The Talk 23

8 The Cost of Negativity 27

9 It Could Be Worse 31

10 Cancer 35

11 The Positive Road 41

12 The Complaining Fast 45

13 Three No Complaining Tools 49

14 No News Is Good News 51

15 Fundamentals of Prosperity 53

16 The Bloggers 59

17 The Yard Guy 63

18 Friday 67

19 The Meeting 73

20 Positive Principles 75

21 Questions 83

22 More Traffic 87

23 Sunday 89

24 Monday 93

25 Hope Shares the No Complaining Rule 95

26 The Rollout 101

27 Play to Win 105

28 Hope Receives the News 107

29 Six Months Later 111

30 It's All Good 115

31 No Complaining Rule Action Plan 121

No Complaining Week Personal Action Plan 129

Are You a Complainer? Assessment 133

www.NoComplainingRule.com Web Site

Information 137

Is Your Organization Positive or Negative? 139

Invite Someone On Your Bus 140

Other Books by Jon Gordon 141

Index 143

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Customer Reviews

Average Rating 4.5
( 23 )
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See All Sort by: Showing 1 – 20 of 23 Customer Reviews
  • Posted December 25, 2009

    I Also Recommend:

    STOP Complaining!

    Mr. Gordon nails it! We ALL live in a world that confronts us with negativity. If we want to make a difference, we need to stop mindlessly complaining and work on positive solutions. I plan on putting some of this into action at work and at home. I could NOT put it down.

    3 out of 3 people found this review helpful.

    Was this review helpful? Yes  No   Report this review
  • Posted May 26, 2009

    more from this reviewer

    Good Read

    Easy read. Short, sweet and to the point. Integrated a little story with the rule about actual events of a company this happened to. The book has opened my eyes to the obsessive complaining I do and most of us do without even realizing it. Implemented these ideas with co workers. Already seeing changes. Recommend this book.

    3 out of 4 people found this review helpful.

    Was this review helpful? Yes  No   Report this review
  • Anonymous

    Posted February 20, 2009

    Must read

    This book helped me so much in my work and everyday life. You don't realize until you read this how it can affect your attitude.

    2 out of 3 people found this review helpful.

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  • Anonymous

    Posted November 23, 2009

    Quick read, clear concept, good summary

    This book was very easy to read and the concept is clear and memorable.

    1 out of 1 people found this review helpful.

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  • Anonymous

    Posted September 26, 2009

    Great book to help get ouf of bad habit at work

    This book provided applicable advice on how to stop complaining at work and life.

    1 out of 1 people found this review helpful.

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  • Anonymous

    Posted March 5, 2012

    High Recommended - great resource

    Jon Gordon's books are easy to read and a great resource! The No Complaining Rule can be used by businesses and at home. It makes a person think before complaining and help them to realize that they too can find answers to their problems.

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  • Anonymous

    Posted February 13, 2012

    Highly Recommended

    This is a great book, very positive and a good reminder.

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  • Posted September 29, 2011

    Great Complain Fixer!

    In Jon Gordons follow up to "The Energy Bus", he follows the story of Hope. Who undergoes a major change in her life thanks to a security guard and our best friend Joy's sister. This is a great bok and I reccomend it to any one who feels like their life is out of control and someone who lacks reason to smile.

    Was this review helpful? Yes  No   Report this review
  • Posted January 28, 2010

    more from this reviewer

    Good read

    Short, quick and to the point. Dead on and gives good examples of how to deal with complaining in the workplace. Face it, we can all relate. This should be required reading for anyone seeking motivation. Not quite as good as The Energy Bus, but good nonetheless.

    Was this review helpful? Yes  No   Report this review
  • Anonymous

    Posted December 5, 2009

    Easy reading, applicable to daily professional and personal life and its challenges

    Comprehensive approach to dealing with changes in everyday life and in the workplace. Suggested audience + general and beyond

    Was this review helpful? Yes  No   Report this review
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See All Sort by: Showing 1 – 20 of 23 Customer Reviews

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