The No Complaining Rule: Positive Ways to Deal with Negativity at Work

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Overview

The No Complaining Rule

by Jon Gordon

A Story About Positive Ways to Turn Complaints into Solutions, Innovations, and Success

Every complaint represents an opportunity to turnsomething negative into a positive!

"Excuses always come from the losing locker room. In Jon Gordon's book The No Complaining Rule, he provides the winning edge." —Coach Lou Holtz

"In a world in which so many, it seems, focus on the glass as half empty, Jon Gordon sets out a clear blueprint in The No Complaining Rule to help each of us better ourselves. His approach will cut negativity and can impact our workplaces and our families, and help us carve out more productive, lower-stress environments."—Nathan Whitaker coauthor (with Tony Dungy) of Quiet Strength

"Complaining is one of the biggest problems in business today. It undermines the effectiveness of a team and organization, leading to contempt and an inability to adapt and change. In The No Complaining Rule, Jon Gordon offers the antidote."—Ken Fisher, CEO of Fisher Investments, Forbes columnist, author of The Only Three Questions That Count

Product Details

  • ISBN-13: 9780470279496
  • Publisher: Wiley, John & Sons, Incorporated
  • Publication date: 6/20/2008
  • Edition number: 1
  • Pages: 176
  • Sales rank: 30,334
  • Product dimensions: 5.50 (w) x 8.60 (h) x 0.80 (d)

Meet the Author

Jon Gordon
Jon Gordon

Jon Gordon’s best-selling books and talks have inspired readers and audiences around the world. His principles have been put to the test by numerous NFL, NBA, and college coaches and teams, Fortune 500 companies,  school districts, hospitals, and non-profits. He is the author of The Wall Street Journal best seller The Energy Bus, The No Complaining Rule, Training Camp, The Shark and The Goldfish and Soup: A Recipe to Nourish your Team and Culture. Jon invites you to visit and connect with him at www.JonGordon.com

Read an Excerpt

catalogimages.wiley.com/images/db/pdf/9780470279496.excerpt.pdf

Table of Contents


Acknowledgments     ix
Author's Note     xi
Introduction     xiii
Hope     1
On Fire     3
Morale     7
The Phone Call     11
The Real Problem     15
Traffic     17
The Talk     23
The Cost of Negativity     27
It Could Be Worse     31
Cancer     35
The Positive Road     41
The Complaining Fast     45
Three No Complaining Tools     49
No News Is Good News     51
Fundamentals of Prosperity     53
The Bloggers     59
The Yard Guy     63
Friday     67
The Meeting     73
Positive Principles     75
Questions     83
More Traffic     87
Sunday     89
Monday     93
Hope Shares the No Complaining Rule     95
The Rollout     101
Play to Win     105
Hope Receives the News     107
Six Months Later     111
It's All Good     115
No Complaining Rule Action Plan     121
No Complaining Week Personal Action Plan     129
Are You a Complainer? Assessment     133
www.NoComplainingRule.com Web Site Information     137
Is Your Organization Positive or Negative?     139
Also by Jon Gordon...     141
Seminar Information     143
Index     145

Customer Reviews

Average Rating 4.5
( 21 )

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See All Sort by: Showing 1 – 20 of 21 Customer Reviews
  • Posted December 25, 2009

    more from this reviewer

    I Also Recommend:

    STOP Complaining!

    Mr. Gordon nails it! We ALL live in a world that confronts us with negativity. If we want to make a difference, we need to stop mindlessly complaining and work on positive solutions. I plan on putting some of this into action at work and at home. I could NOT put it down.

    2 out of 2 people found this review helpful.

    Was this review helpful? Yes  No   Report this review
  • Posted May 26, 2009

    more from this reviewer

    Good Read

    Easy read. Short, sweet and to the point. Integrated a little story with the rule about actual events of a company this happened to. The book has opened my eyes to the obsessive complaining I do and most of us do without even realizing it. Implemented these ideas with co workers. Already seeing changes. Recommend this book.

    2 out of 3 people found this review helpful.

    Was this review helpful? Yes  No   Report this review
  • Anonymous

    Posted February 20, 2009

    Must read

    This book helped me so much in my work and everyday life. You don't realize until you read this how it can affect your attitude.

    2 out of 3 people found this review helpful.

    Was this review helpful? Yes  No   Report this review
  • Anonymous

    Posted November 23, 2009

    Quick read, clear concept, good summary

    This book was very easy to read and the concept is clear and memorable.

    1 out of 1 people found this review helpful.

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  • Anonymous

    Posted September 26, 2009

    Great book to help get ouf of bad habit at work

    This book provided applicable advice on how to stop complaining at work and life.

    1 out of 1 people found this review helpful.

    Was this review helpful? Yes  No   Report this review
  • Anonymous

    Posted March 5, 2012

    High Recommended - great resource

    Jon Gordon's books are easy to read and a great resource! The No Complaining Rule can be used by businesses and at home. It makes a person think before complaining and help them to realize that they too can find answers to their problems.

    Was this review helpful? Yes  No   Report this review
  • Anonymous

    Posted February 13, 2012

    Highly Recommended

    This is a great book, very positive and a good reminder.

    Was this review helpful? Yes  No   Report this review
  • Posted September 29, 2011

    Great Complain Fixer!

    In Jon Gordons follow up to "The Energy Bus", he follows the story of Hope. Who undergoes a major change in her life thanks to a security guard and our best friend Joy's sister. This is a great bok and I reccomend it to any one who feels like their life is out of control and someone who lacks reason to smile.

    Was this review helpful? Yes  No   Report this review
  • Posted January 28, 2010

    more from this reviewer

    Good read

    Short, quick and to the point. Dead on and gives good examples of how to deal with complaining in the workplace. Face it, we can all relate. This should be required reading for anyone seeking motivation. Not quite as good as The Energy Bus, but good nonetheless.

    Was this review helpful? Yes  No   Report this review
  • Anonymous

    Posted December 5, 2009

    Easy reading, applicable to daily professional and personal life and its challenges

    Comprehensive approach to dealing with changes in everyday life and in the workplace. Suggested audience + general and beyond

    Was this review helpful? Yes  No   Report this review
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    Posted April 30, 2012

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