No Excuses: A Business Process Approach to Managing Operational Risk [NOOK Book]

Overview

No Excuses: A Business Process Approach to Managing Operational Risk recognizes operational risk management as a tool to help leaders at all levels in all organizations to proactively manage risks.
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No Excuses: A Business Process Approach to Managing Operational Risk

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Overview

No Excuses: A Business Process Approach to Managing Operational Risk recognizes operational risk management as a tool to help leaders at all levels in all organizations to proactively manage risks.
Read More Show Less

Product Details

  • ISBN-13: 9780470481103
  • Publisher: Wiley
  • Publication date: 12/23/2008
  • Sold by: Barnes & Noble
  • Format: eBook
  • Edition number: 1
  • Pages: 308
  • File size: 3 MB

Meet the Author

Dennis I. Dickstein has over thirty years of experience in risk management and business process. He installed a control framework to manage operational risk for the U.S. arm of a global financial services firm, where he also developed and currently manages a new framework for privacy and data protection. Before then, he held several operating and planning positions in business and government.

Robert H. Flast is a Management Consulting Partner with CSC. He has over thirty years of information technology and general management experience in major corporations and specializes in the area of business and IT strategy and services alignment. He is the author or coauthor of seven books on technology.

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Table of Contents

Ch. 1 Surviving a Series of Unfortunate Events

Ch. 2 What is Operational Risk

Ch. 3 What is Business Process Management

Ch. 4 Integrating Process and Risk Frameworks: Prologue

Ch. 5 Aligning Risk Appetite with Business Goals

Ch. 6 Determining Potential Risk of Business Processes

Ch. 7 Monitoring Process and Risk

Ch. 8 Active Risk and Process Management

Ch. 9 Integrating Process and Risk Frameworks: Epilogue

Ch. 10 Role of Technology

Ch. 11 Role of Outsourcing and Offshoring

Ch. 12 Role of Organizations

Ch. 13 Role of Corporate Governance

Ch. 14 Changing Corporate Culture

Ch. 15 Preventing Another Series of Unfortunate Events

Index

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Sort by: Showing 1 Customer Reviews
  • Posted January 17, 2009

    The best book I have read on this subject.

    Today, everyone should be thinking about risk in their business or in whatever they do. <BR/>This book helped me understand how to identify risk and, even more importantly, how to be practical about the next steps - figure out which risk to mitigate and which risk to accept or ignore; and then a practical approach to changing processes so that the risk mitigation is not just a bolt-on. <BR/>This is truly a book for anyone and everyone.

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