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No Excuses: How You Can Turn Any Workplace into a Great One [NOOK Book]

Overview

A great workplace is the holy grail for managers—it leads to a stronger, more successful company that weathers storms with ease, and rises above others in times of promise. Though managers may desire a great workplace, they often think it's out of their reach. They are wrong. No Excuses offers a practical guide for transforming any workplace into a great workplace—one where you trust the people you work for, have pride in what you do, and enjoy the people you work with.

Jennifer...

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No Excuses: How You Can Turn Any Workplace into a Great One

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Overview

A great workplace is the holy grail for managers—it leads to a stronger, more successful company that weathers storms with ease, and rises above others in times of promise. Though managers may desire a great workplace, they often think it's out of their reach. They are wrong. No Excuses offers a practical guide for transforming any workplace into a great workplace—one where you trust the people you work for, have pride in what you do, and enjoy the people you work with.

Jennifer Robin and Michael Burchell have asked leaders all over the world, "What are your challenges in creating a great workplace?" In No Excuses, they reveal the most common arguments offered and poke holes in every single one. To those who claim, "That would never work in my industry," Robin and Burchell show how professional service firms have found ways to promote work/life balance, just as manufacturing companies have helped workers take great pride in their work. To those who claim, "My company is just too small," No Excuses shows how a dearth of funds can be a catalyst to promote efficient and creative work habits, as well as a true spirit of camaraderie. And those who claim, "Top leadership will never get on board with this," will learn how to make a great workplace oasis among the people they manage, which may well start a company-wide trend.

Filled with real-life case studies and inspiring stories from a wide range of major organizations, including Coca-Cola, Whole Foods, Zappos, and Accenture, No Excuses describes how leaders of great workplaces have surmounted very real difficulties with aplomb. Whether an obstacle involves the organization's leadership, employees, environment, or any other factor, a great workplace is always possible if managers interrupt their own negative thought patterns and lead people properly.

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Product Details

  • ISBN-13: 9781118747001
  • Publisher: Wiley
  • Publication date: 10/8/2013
  • Sold by: Barnes & Noble
  • Format: eBook
  • Edition number: 1
  • Pages: 240
  • Sales rank: 591,112
  • File size: 988 KB

Meet the Author

Jennifer Robin, Ph.D., is a research fellow at Great Place to Work Institute. A former consultant with the Institute, she led the Advisory Practice, helping senior leaders integrate their organization's culture with its strategy and aligning efforts to be a great workplace. Currently, Jennifer teaches in undergraduate, MBA, and professional programs in the Foster College of Business at Bradley University. She lives in Peoria, Illinois.

Michael Burchell, Ed.D., is vice president, International Operations at Great Place to Work Institute, Inc. A member of the corporate management team, Michael oversees affiliate operations, global expansion efforts, and the business development of multinational clients across the Great Place to Work network. Previously, Michael led consulting services for the Institute in the United States. He also co-owns and is a director for Great Place to Work® Institute in the United Arab Emirates, in Dubai. He is based in Washington, D.C.

Great Place to Work Institute is a global research, consulting, and training firm with thirty-eight affiliates operating in nearly fifty countries. Great Place to Work produces the FORTUNE 100 Best Companies to Work For Annual List and the Best Small & Medium Companies to Work For in America lists, in addition to several dozen best companies lists internationally.

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Table of Contents

Foreword by Amy Lyman ix

Introduction: Creating a Great Workplace 1

1 The Anatomy of an Excuse 9

2 I Think [Like a Great Workplace Leader], Therefore I Am [a Great Workplace Leader] 25

3 We Are What We Repeatedly Do 45

4 I Didn’t Have Enough Time to Do It Right 65

5 That’s Just Not My Job 85

6 My Industry Is Different 105

7 It’s Just Not the Right Time 127

8 I’d Be a Great People Manager if It Weren’t for All the People 149

9 My Boss Ate My Homework 169

10 The “One Rule” for Excuses 187

Notes 195

Acknowledgments 201

About the Authors 205

Index 207

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