No More Excuses: The Five Accountabilities for Personal and Organizational Growth [NOOK Book]


Accountability is not a way of doing. Accountability is a way of thinking.  Those who achieve greatness know true accountability makes all the difference between success and failure.

Based on extensive interviews with accountable leaders—from Fortune 500 CEOs to Hall of Fame athletes—No More Excuses identifies the five accountabilities of successful people and ...
See more details below
No More Excuses: The Five Accountabilities for Personal and Organizational Growth

Available on NOOK devices and apps  
  • NOOK Devices
  • Samsung Galaxy Tab 4 NOOK 7.0
  • Samsung Galaxy Tab 4 NOOK 10.1
  • NOOK HD Tablet
  • NOOK HD+ Tablet
  • NOOK eReaders
  • NOOK Color
  • NOOK Tablet
  • Tablet/Phone
  • NOOK for Windows 8 Tablet
  • NOOK for iOS
  • NOOK for Android
  • NOOK Kids for iPad
  • PC/Mac
  • NOOK for Windows 8
  • NOOK for PC
  • NOOK for Mac
  • NOOK for Web

Want a NOOK? Explore Now

NOOK Book (eBook)
$10.49 price
(Save 34%)$15.99 List Price


Accountability is not a way of doing. Accountability is a way of thinking.  Those who achieve greatness know true accountability makes all the difference between success and failure.

Based on extensive interviews with accountable leaders—from Fortune 500 CEOs to Hall of Fame athletes—No More Excuses identifies the five accountabilities of successful people and organizations. These tenets encourage accountability in others and performance at the highest level.

When you willingly accept and embrace the five accountabilities, you encourage accountability in others and empower your teams to achieve at the highest level. The result is an organization focused on its fundamental values and committed, at the individual level, to achieving critical strategic goals.

Whether you’re a business owner, a top executive, or a team leader, accountability starts with you and trickles down to everyone else. If you want to build an organization that achieves its goals and beats the competition it’s time for No More Excuses.
Read More Show Less

Editorial Reviews

From the Publisher

"As a former CEO of Southwest Airlines, I learned that a key leadership principle for success in a challenging market was to make accountability a competitive advantage. In this exciting read, No More Excuses, Sam will show you step-by-step just how to do that. The five accountabilities that Sam shares 
will be key in making your organization successful."  —Howard Putnam , Former CEO, Southwest Airlines, and author of The Winds of Turbulence

"At ING DIRECT, we believe that understanding and driving a culture of accountability is a major competitive advantage for our business. Practicing the fundamentals of accountability as set out in this book can help you differentiate your business, drive engagement and retention among your employees, improve interactions with your customers, and drive business results. Sam Silverstein's unique approach to this strategically vital issue is required reading."  —Peter Aceto , President & CEO, ING DIRECT, Canada

"When I look at the Five Accountabilities, I think these are probably the key drivers that allow people to make and fulfill commitments."   —George Tamke, Chairman of The Hertz Corporation; Culligan Ltd.; and ServiceMaster

"In the age of finger-pointing and corporate bailouts, accountability seems to be a long forgotten myth. As someone who sees, first-hand, the impact of personal accountability on our nation's healthcare costs, I view No More Excuses as an important guide for individuals and corporations that want to harness the power of accountability to achieve their goals."  —Stan Nowak, CEO & cofounder, Silverlink Communications, Inc.

Read More Show Less

Product Details

  • ISBN-13: 9780768407532
  • Publisher: Sound Wisdom
  • Publication date: 1/20/2015
  • Sold by: Barnes & Noble
  • Format: eBook
  • Pages: 232
  • File size: 528 KB

Meet the Author

Sam Silverstein, champion of accountability, has dedicated his life to helping companies create an organizational culture that prioritizes and inspires  accountability. Through his work, Sam empowers organizations to develop what they believe in, clarify their mission, and understand what is in their control, and in so doing, Sam makes this a more accountable world. Mr. Silverstein is the author of several books including Non-Negotiable and Making Accountable Decisions.  He speaks internationally, having worked with teams at companies, government agencies, communities, and organizations both big and small, including Kraft Foods, Pfizer, United States Air Force, and United Way. Sam is the Past President of the National Speakers Association.
Read More Show Less

Table of Contents


Introduction—Your Competitive Advantage.

Learn the Five Accountabilities that give people and organizations the edge.

How to Use This Book.

Get an overview of the ‘‘No More Excuses’’ program—and meet the Accountability Masters who contributed to this book.


Chapter 1—The $10,000 Question.

Learn who you are really accountable to.

Chapter 2—Beyond the Excuse.

Find out how expensive excuses really are.


Chapter 3—The First Accountability: Doing the Right Things.

You are accountable for understanding and identifying your strategic intent—and the activities that support it.

Chapter 4—The Second Accountability: Managing Your Space.

You are accountable for creating space for new ideas, initiatives, and projects.

Chapter 5—The Third Accountability: Managing the Process.

You are accountable for creatively pursuing your strategic intent, even when you hit an obstacle.

Chapter 6—The Fourth Accountability: Establishing the Right Expectations.

You are accountable for setting expectations that reflect your values, that are properly benchmarked, and that are a bit of a stretch.

Chapter 7—The Fifth Accountability: Contributing to Your Relationships.

You are accountable for giving to the relationships that matter most to you—and for giving to the larger world.

Chapter 8—Creating a Culture of Accountability.

Advice from the Accountability Masters on sustaining an accountable team.

Conclusion: The Accountability Movement.

Join the global alliance of Highly Accountable People.


Read More Show Less

Customer Reviews

Average Rating 5
( 1 )
Rating Distribution

5 Star


4 Star


3 Star


2 Star


1 Star


Your Rating:

Your Name: Create a Pen Name or

Barnes & Review Rules

Our reader reviews allow you to share your comments on titles you liked, or didn't, with others. By submitting an online review, you are representing to Barnes & that all information contained in your review is original and accurate in all respects, and that the submission of such content by you and the posting of such content by Barnes & does not and will not violate the rights of any third party. Please follow the rules below to help ensure that your review can be posted.

Reviews by Our Customers Under the Age of 13

We highly value and respect everyone's opinion concerning the titles we offer. However, we cannot allow persons under the age of 13 to have accounts at or to post customer reviews. Please see our Terms of Use for more details.

What to exclude from your review:

Please do not write about reviews, commentary, or information posted on the product page. If you see any errors in the information on the product page, please send us an email.

Reviews should not contain any of the following:

  • - HTML tags, profanity, obscenities, vulgarities, or comments that defame anyone
  • - Time-sensitive information such as tour dates, signings, lectures, etc.
  • - Single-word reviews. Other people will read your review to discover why you liked or didn't like the title. Be descriptive.
  • - Comments focusing on the author or that may ruin the ending for others
  • - Phone numbers, addresses, URLs
  • - Pricing and availability information or alternative ordering information
  • - Advertisements or commercial solicitation


  • - By submitting a review, you grant to Barnes & and its sublicensees the royalty-free, perpetual, irrevocable right and license to use the review in accordance with the Barnes & Terms of Use.
  • - Barnes & reserves the right not to post any review -- particularly those that do not follow the terms and conditions of these Rules. Barnes & also reserves the right to remove any review at any time without notice.
  • - See Terms of Use for other conditions and disclaimers.
Search for Products You'd Like to Recommend

Recommend other products that relate to your review. Just search for them below and share!

Create a Pen Name

Your Pen Name is your unique identity on It will appear on the reviews you write and other website activities. Your Pen Name cannot be edited, changed or deleted once submitted.

Your Pen Name can be any combination of alphanumeric characters (plus - and _), and must be at least two characters long.

Continue Anonymously
Sort by: Showing all of 2 Customer Reviews
  • Posted May 29, 2012

    “I believe that accountability is the basis of all meaning

    “I believe that accountability is the basis of all meaningful human achievement.” Page 8, Silverstein.

    I love this book. This book should be required reading in high school. Mr. Silverstein cuts down to core of so many of today’s problems and the lack of accountability.

    Case in point, on page 11, he tells the story of George Washington chopping down the cherry tree. George was asked, did you chop down the cherry tree and his response was, “I cannot tell a lie – it was I who chopped down the cherry tree!” Then Mr. Silverstein goes on to imagine a president asked the same thing today. He goes on to write a full page explanation that is fiction but not that far from the statements we hear every day from politicians.

    Page 11 and Sam Silverstein already has a knock out.

    He breaks the body of the book out into five sections, one for each accountabilities; Right Things, New Space, Process, Expectations, and Relationships. He gives lots of examples from business leaders he interview and also includes personal experiences. And at the end of each section he gives you ways to implement it into your life.

    I encourage you to read this book and see it as a reference book to come back time and time again, I know I will be.

    Was this review helpful? Yes  No   Report this review
  • Anonymous

    Posted May 14, 2011

    No text was provided for this review.

Sort by: Showing all of 2 Customer Reviews

If you find inappropriate content, please report it to Barnes & Noble
Why is this product inappropriate?
Comments (optional)