Partial table of contents:
INTERACTIVE STRATEGIC PLANNING, QUALITY MANAGEMENT, AND LEADERSHIP.
The Self-Renewing Organization (T. Connors).
Quality Management Approaches and Their Influence on Nonprofits and the Public Sector (R. Katz).
Implementing Quality Management in Your Organization (E. Naro).
The Board of Directors (B. Soltz).
Volunteer Management (J. Bradner).
Performance Evaluation (M. Michaels).
COMMUNICATION, FUND RAISING, AND INFORMATION MANAGEMENT.
Role of Communications in Organizational Transformation and Renewal (S. Lulewicz).
Contingency and Emergency Public Affairs (R. Thompson).
Information Resources Management for Nonprofit Organizations (W. Kleintop).
ACCOUNTING, FINANCE, AND LEGAL ISSUES.
Accounting (R. Larkin).
Unrelated Business Income (J. Blazek).
Resource Conservation Strategies and Techniques (S. Skolnick).