Novell ZENworks 6.5 Administrator's Handbook

Overview

Novell ZENworks 6.5 is a comprehensive set of integrated tools that automate IT management and business processes across the lifecycle of desktops, laptops, servers and handhelds across diverse server and client platforms. The Novell ZENworks 6.5 Suite Administrator's Handbook is a solid reference guide to all the new features of ZENworks 6.5. It includes descriptions of all the ZENworks 6.5 components, as well as the new features from the merged products. Packed with detailed information on how to install, ...

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ZENworks 6.5 Suite Administrator's Handbook

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Overview

Novell ZENworks 6.5 is a comprehensive set of integrated tools that automate IT management and business processes across the lifecycle of desktops, laptops, servers and handhelds across diverse server and client platforms. The Novell ZENworks 6.5 Suite Administrator's Handbook is a solid reference guide to all the new features of ZENworks 6.5. It includes descriptions of all the ZENworks 6.5 components, as well as the new features from the merged products. Packed with detailed information on how to install, efficiently use and troubleshoot ZENworks 6.5 in an enterprise environment, Novell ZENworks 6.5 Suite Administrator's Handbook is sure to be the only guide you need to maximize your ZENworks 6.5 experience.

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Product Details

  • ISBN-13: 9780789732040
  • Publisher: Sybex, Incorporated
  • Publication date: 12/9/2004
  • Series: Novell Press Series
  • Pages: 1071
  • Product dimensions: 5.50 (w) x 8.28 (h) x 2.16 (d)

Meet the Author

Brad Dayley is a software engineer in Novell's Nterprise Development Group. He has 12 years of experience installing, troubleshooting, and developing Novell's products. He co-developed an advanced debugging course used to train Novell's engineers and customers and is the co-author of Novell's Guide to Resolving Critical Server Issues as well as other Novell Press titles on the ZENworks suite. When he is not writing books or software, he can be found biking, hiking, and/or Jeeping somewhere in the remote regions of the Pacific Northwest with his wife, DaNae, and four sons.

Ron Tanner is currently a product manager for Novell ZENworks, defining the future of the product. Ron has been associated with ZENworks since its inception and led software development as Director of Engineering through the invention and first releases of ZENworks. He has 17 years of experience in developing software and leading engineering teams into exciting, cutting-edge technology. Prior to working at Novell, Ron worked at AT&T Bell Laboratories developing advanced networking systems. Ron has co-authored, with Brad Dayley, five other ZENworks Novell Press titles. If Ron has some free time he is often found with his wife, CheRee, cheering for their four children at football games, competitive cheering events, karate, and hula championships. Sometimes Ron sneaks away for some quiet time with a book.

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Read an Excerpt

PrefacePreface

IT professionals are constantly asked to get more done with fewer resources. Our lives are often spent doing mundane tasks such as hauling mounds of CDs around so we can install applications on our user's computer, re-installing operating systems, or trying to figure out where are all of our assets. We could get on with the more strategic things that will make our companies better if we could just have a system that takes care of these operational tasks.

ZENworks is just such a solution. ZENworks will help you manage your systems through their entire lifecycles. With ZENworks the system will automatically track assets, deliver applications, keep your laptops, workstations, and servers up-to-date on the latest approved patches, and keep the user's data safe all through policies that tell the system how to behave and allow ZENworks to manage itself. ZENworks will even deliver images to those systems that need restoring or upgrading. ZENworks includes secure remote management capabilities to help you diagnose and control computers in your WAN or across the Internet.

ZENworks will deliver all of these features into your enterprise regardless of your preferred platform. ZENworks can function in a Windows only environment or mixed environments including Windows, NetWare, and Linux. All of the capabilities of ZENworks are delivered via a web server, allowing you to even support your users over the Internet.

This book is about installing and getting ZENworks working in your environment, from small to enterprise levels. We will try to point out all of the tips and gotchas to watch for to make your installation and deployment of ZENworks a success.

Wethank you for purchasing this book and hope that it is useful to you.

© Copyright Pearson Education. All rights reserved.

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Table of Contents

Ch. 1 The ZENworks family 1
Ch. 2 Installing ZENworks 6.5 suite 15
Ch. 3 Getting ZENworks Desktop Management 6.5 working in your environment 133
Ch. 4 Getting ZENworks Server Management 6.5 working in your environment 147
Ch. 5 Getting ZENworks Handheld Management 6.5 working in your environment 155
Ch. 6 Getting ZENworks patch management working in your environment 167
Ch. 7 Getting ZENworks Data Management 6.5 working in your environment 175
Ch. 8 Creating application packages with new software packaging 181
Ch. 9 Creating application packages using snAppShot 195
Ch. 10 Creating and using application objects 233
Ch. 11 Setting up application distribution 305
Ch. 12 Setting up handheld application objects 335
Ch. 13 Setting up user policies 349
Ch. 14 Setting up workstation policies 383
Ch. 15 Setting up handheld policies 423
Ch. 16 Setting up container policies 437
Ch. 17 Creating service location policies 445
Ch. 18 Creating server policies 463
Ch. 19 Using ZENworks workstation inventory 493
Ch. 20 Using ZENworks handheld inventory 541
Ch. 21 Imaging a workstation 551
Ch. 22 Using ZENworks software metering 587
Ch. 23 Integrating ZENworks desktop management with ZENworks server management tiered electronic distribution 599
Ch. 24 Setting up tiered electronic distribution (TED) 615
Ch. 25 Understanding and creating server software packages 681
Ch. 26 Understanding ZENworks server management services 711
Ch. 27 Preparing and using ZENworks server management network discovery 735
Ch. 28 Using ZENworks server management traffic analysis 765
Ch. 29 Using ZENworks server management alarm management 805
Ch. 30 Using ZENworks server management to manage servers 841
Ch. 31 Making the most of ZENworks server management reporting 885
Ch. 32 Using ZENworks server management Web-based management 915
Ch. 33 Creating customized reports 933
Ch. 34 Troubleshooting ZENworks 6.5 943
App. A ZENworks inventory database schema 971
App. B Using the ZENworks MIB browser 987
App. C ZENworks handheld management database schema 991
App. D Additional ZENworks resources 1003
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