About the Authors Kenneth Gregg has been involved in software development for nearly 20 years as a consultant, engineer, and manager. He spent five years inside the Windows NT product group at Microsoft. For the last two of those years, he was the Windows NT Test Manager, leading 180 engineers in Windows NT product line testing, and directing several large network test labs. He drove the Windows NT testing operation through the release of both Windows NT 3.1 and 3.5. During his career, Ken developed test software for the NT kernel and assisted third-party software developers in porting their applications and drivers to NT before its release. Before leading the entire NT test organization, Ken promoted multiprocessor hardware designs to computer manufacturers, trained new NT team members, developed application test strategies, and managed the NT kernel testing group. Since then, he has served as a beta tester for Windows NT Server 3.51 and 4.0. Most recently, he was Senior Director of Software Engineering at Artisoft. Beth Sheresh has a decade of experience in systems and network consulting, systems administration, technical course design, web development, and SQL database programming. She is a principal of Systems Research Corporation, a consulting and research firm providing network services and technical research. As a Novell Certified NetWare Engineer (CNE) specializing in supporting mixed NetWare and Windows networks, Beth is currently pursuing a Master CNE specializing in NetWare/NT integration. She has also supported a wide range of products, from mainframe to PC connectivity products on Fortune 500 enterprise networks to children's software (she misses talking to 9-year-olds about their computers). Beth is currently focusing on projects designed to encourage girls to become involved in information technology fields. Beth can be reached at email@example.com. Doug Sheresh has worked in the computer industry for two decades. His experience encompasses systems and network consulting, technical training course development, software development, Internet/intranet server deployment, as well as network support engineering and operations management. Prior to becoming the lead technical writer on the Windows 95 Resource Kit at Microsoft, Doug designed and managed a distributed team that developed and delivered the Windows 95 Framework Training for Microsoft Support Engineers. He was also part of the earlier teams at Microsoft that developed and delivered technical training for Microsoft Windows 3.1 as well as MS-DOS 6.x. Doug has passed seven Microsoft Certified Professional certification exams, including NT Server 4.0, NT Workstation 4.0, and NT Server 4.0 in the Enterprise. Doug is a principal of Systems Research Corporation, a consulting and research firm providing technical research and network services. He can be reached at firstname.lastname@example.org. Robert Cowart has been writing for computer magazines and book publishers for 14 years. Specializing in instructional books about computer software, he has a strong background in PC operating systems. He cut his teeth writing 8080 assembler code for CP/M systems in the early 1980s when he built his first personal computer from scratch. After earning a B.S. degree in digital electronics from Merrit College, he performed technical support, programming, and training services for North Star Computers. Subsequently, he started his own dBASE consulting company, doing custom programming and systems installations for small businesses. He has written approximately 100 feature articles for magazines such as PC Week, PC Tech Journal, Microsoft Systems Journal, A+, Keyboard, PC World, MacWorld, and MacWeek. While writing for PC Magazine, he developed the automated testing programs that benchmark LANs for Ziff-Davis magazines' PC-Labs. For the last ten years, he has specialized in writing only computer books.