Nurse Manager Engagement

Nurse Manager Engagement

by Barbara L. Mackoff
     
 

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ISBN-10: 0763785334

ISBN-13: 9780763785338

Pub. Date: 03/19/2010

Publisher: Jones & Bartlett Learning

Nurse Manager Engagement: Strategies for Excellence and Commitment is based on the revolutionary and highly regarded national "Nurse Engagement Study" project funded by the Robert Wood Johnson Foundation. The book builds upon the key ideas in the study by including examples from Dr. Mackoff's conversations and key teaching points from her work with several

Overview

Nurse Manager Engagement: Strategies for Excellence and Commitment is based on the revolutionary and highly regarded national "Nurse Engagement Study" project funded by the Robert Wood Johnson Foundation. The book builds upon the key ideas in the study by including examples from Dr. Mackoff's conversations and key teaching points from her work with several hundred nurse managers in the three years following this innovative study. Nurse Manager Engagement offers a groundbreaking approach-one that distinguishes it from other nurse management books by a focus on building a model of the solution rather than a description of the problem.

Product Details

ISBN-13:
9780763785338
Publisher:
Jones & Bartlett Learning
Publication date:
03/19/2010
Edition description:
1E
Pages:
212
Sales rank:
1,182,151
Product dimensions:
5.90(w) x 8.90(h) x 0.70(d)

Table of Contents

Acknowledgments vii

About the Author ix

Foreword xi

Chapter 1 Begin in the Middle 1

Chapter 2 Individual Behaviors Linked to Line of Sight 17

Chapter 3 The Signature Behaviors of Emotional Mastery 31

Chapter 4 Chief Nursing Officers on Signature Behaviors 49

Chapter 5 Signatures of Organizational Culture 55

Chapter 6 What Do Nurse Managers Really Want? 73

Chapter 7 The Practice of Engagement: Actionable Ideas 83

References 95

Glossary 101

Appendix A Transcript of Full Interview 105

Appendix B Transcript of Full Interview 129

Appendix C Transcript of Full Interview 151

Appendix D Transcript of Full Interview 177

Index 205

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