Nursing Assistant's Survival Guide / Edition 1

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With simple, no-nonsense language and lighthearted illustrations, the Survival Guide gives CNA's step-by-step information about how to handle specific problems like: managing job stress, dealing with death on the job, being a good communicator, getting along with your supervisor, relating to family members, working with aggressive residents, and balancing work and family.
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Editorial Reviews

From the Publisher
"I've never read anything like it — I love this book! If only we had this when I was starting out!" - CNA, Richmond, Virginia

"Finally, a truly accessible book that helps the nursing assistant deal with the real challenges and difficulties of their job. If I only had had this when I was a CNA, my job would have been a whole lot easier." - Paul Wray, RN, Director of Clinical Services, IHS

"At last, someone really understands the demanding job of those who are the backbone of any nursing facility." - Ann Turner, RN, BSN, MSW

Doody's Review Service
Reviewer: Viki Hedderick, DEd, MSN, BSN (Edinboro University of Pennsylvania)
Description: This book outlines and provides concrete discussions of and suggestions for key elements of the role of certified nursing assistants (CNA).
Purpose: The purpose, according to the author, is to provide a CNA with tips for success in the important aspects of the role, such as interpersonal situations and emotional challenges. The author is spot on when he identifies the important role a CNA has and the fact that the aspect of communication is the most challenging.
Audience: The book was written for a CNAs. It is constructed in a manner that the content is pertinent for the novice and even a more seasoned CNA who may struggle with interpersonal skills.
Features: The book addresses difficult aspects of the CNA role, including the loss of a resident, effective communication with a wide range of people (patients, staff, supervisors) as well as managing the stressors of life. It is a how-to book that helps readers explore their own beliefs and behaviors and how they impact their success as CNAs. The feature, "What do CNAs tell us?" shares pearls of wisdoms from other CNAs in similar situations and helps readers identify with the role and with other CNAs. I suggest not limiting the discussion to CNAs in a long-term care situation, with the use of the term "residents." CNAs work in a variety of settings, including acute care, which use the term "patients."
Assessment: As someone who has worked in the healthcare field for over 30 years, I can attest that the CNA role is vital to quality patient care. Unfortunately, few organizations allot resources to CNA development. This author addresses the key areas of CNA behaviors that can take them from good to great and elevate their satisfaction from ho-hum job to rewarding career.
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Product Details

  • ISBN-13: 9780965362924
  • Publisher: Cengage Learning
  • Publication date: 7/1/1999
  • Edition number: 1
  • Pages: 96
  • Sales rank: 1,097,088
  • Product dimensions: 5.30 (w) x 8.10 (h) x 0.50 (d)

Meet the Author

Karl Pillemer, Ph.D. is the Hazel E. Reed Professor of Human Development at Cornell University and Professor of Gerontology in Medicine at the Weill Cornell Medical College. Since 1993, he has been Director of the Cornell Institute for Translational Research on Aging, a center devoted to using research to create interventions to improve the quality of life of older persons. For the past two decades, he has conducted a program of research involving staff in nursing homes and other long-term care environments. Projects have included a longitudinal study of relationships between family members of residents with staff in nursing homes, and the first scientific study of abuse of residents in long-term care. He has developed and evaluated a number of nursing home interventions, including model training, mentoring, and career ladder programs. These evidence-based interventions include "Partners in Caregiving," which builds cooperation and communication between nursing home staff and family members, and "Retention Specialist Program," which improves the ability of nursing homes to retain CNAs. He has written many scientific and trade articles on long-term care staffing, and is the author of the book "Solving the Frontline Crisis in Long-Term Care." Beyond the academic and professional community, Dr. Pillemer has created publications for frontline long-term care workers themselves, including the widely-used "The Nursing Assistant's Survival Guide." He is the founding editor of "Nursing Assistant Monthly," an educational newsletter that reaches thousands of nursing assistants nationwide. In addition, he has served as a consultant to long-term care providers, research groups, and trade organizations around the country and in Europe.

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Table of Contents

1. What do I do when … There's too much stress? 2. What do I do when … A resident dies? 3. What do I do when … I have trouble communicating? 4. What do I do when … I need to get along with my supervisor? 5. What do I do when … I need to get along with family members? 6. What do I do when … Residents are angry and aggressive? 7. What do I do when … My family and my job pull me in different directions? 8. What do I do when … I need to lift my spirits?

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