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From The CriticsReviewer: Kathleen M. White, RN, PhD, CNAA (Johns Hopkins University School of Nursing)
Description: This is a comprehensive review of nursing case management from the historical beginnings to the present day including examples of the new interdisciplinary, collaborative models. It is an excellent resource for developing, implementing, and evaluationg a case management program. The previous editions were published in 1993 and 1997.
Purpose: The purpose is to present the diverse facets of contemporary practice in nursing case management including interdisciplinary partnerships, collaborative models, the impact of public policy on healthcare delivery, and the tools nesessary to plan, implement, and evaluate nursing case management. The book stresses the importance of collecting and using data to evaluate outcomes of care to improve decision making and quality of care.
Audience: According to the authors, the book is written for leaders of nursing case management. I agree, but I also feel that it is appropriate as a resource for any case manager. The authors are credible authorities on nursing case management and have published other books on the subject.
Features: The authors present several models of case management, interestingly referred to as "within-the-walls" and "beyond-the-walls" case management. These innovative models provide many outstanding examples of different types of case management programs. They discuss the importance of collaboration and partnering for successful case management outcomes. The book provides an excellent discussion of the role of the case manager and what is necessary for the development and implementation of a program, as well as an orientation outline, delineation of competencies, licensure and credentialing information, and performance assessment. The last section presents critically important evaulation material to measure quality, outcomes, and effectiveness of care.
Assessment: This is a must-have book for case managers and leaders. This edition is an improvement over the last, as it is more comprehensive and offers much more information. The expanded presentation of different case management models is very helpful and should provide ideas about possible areas for collaboration or expansion. This book presents the development and evolving nature of case management and includes in its discussion the current managed care system, public policy implications, and the data-driven nature of current practice.