Offshoring Information Technology: Sourcing and Outsourcing to a Global Workforce / Edition 1

Offshoring Information Technology: Sourcing and Outsourcing to a Global Workforce / Edition 1

by Erran Carmel, Paul Tjia, Carmel Erran
     
 

ISBN-10: 0521843553

ISBN-13: 9780521843553

Pub. Date: 06/13/2005

Publisher: Cambridge University Press

The decision to source software development to an overseas firm (offshoring) is looked at frequently in simple economic terms - it's cheaper, and skilled labor is easier to find. In practice, however, offshoring is fraught with difficulties. As well as the considerable challenge of controlling projects at a distance, there are differences in culture, language,

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Overview

The decision to source software development to an overseas firm (offshoring) is looked at frequently in simple economic terms - it's cheaper, and skilled labor is easier to find. In practice, however, offshoring is fraught with difficulties. As well as the considerable challenge of controlling projects at a distance, there are differences in culture, language, business methods, politics, and many other issues to contend with. Nevertheless, as many firms have discovered, the benefits of getting it right are too great to ignore. This book explains everything you need to know to put offshoring into practice, avoid the pitfalls, and develop effective working relationships. It covers a comprehensive range of the important offshoring issues: from ROI to strategy, from SLA to culture, from country comparisons to provider marketing. Written for CTOs, CIOs, consultants, and other IT executives, this book is also an excellent introduction to sourcing for business students.

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Product Details

ISBN-13:
9780521843553
Publisher:
Cambridge University Press
Publication date:
06/13/2005
Edition description:
New Edition
Pages:
306
Product dimensions:
6.85(w) x 9.72(h) x 0.91(d)

Table of Contents

Preface; Part I. The Fundamentals: 1. The offshore landscape; 2. Offshore economics and offshore risks; 3. Beginning the offshore journey; 4. The offshore country menu; Part II. Managerial Competency: 5. Offshore strategy; 6. Offshore legal issues; 7. Managing the offshore transition; 8. Overcoming distance and time; 9. Dealing with cross-cultural issues; Part III. Other Stakeholders: 10. Building software industries in developing nations; 11. Marketing of offshore services - the provider perspective; 12. Offshore politics; Biographies; References; Index.

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