On-Premise Catering: Hotels, Convention Centers, Arenas, Clubs, and More [NOOK Book]

Overview

The only complete, in-depth guide to contemporary on-premise catering principles and practices

On-premise catering is an essential part of the fast-growing catering and events industry, and this is the only guide that covers all the essential skills and knowledge a professional needs to succeed in the field. Written by three top catering experts and educators, On-Premise Catering is the definitive guide to catering in hotels, banquet halls, ...

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On-Premise Catering: Hotels, Convention Centers, Arenas, Clubs, and More

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Overview

The only complete, in-depth guide to contemporary on-premise catering principles and practices

On-premise catering is an essential part of the fast-growing catering and events industry, and this is the only guide that covers all the essential skills and knowledge a professional needs to succeed in the field. Written by three top catering experts and educators, On-Premise Catering is the definitive guide to catering in hotels, banquet halls, wedding facilities, conference centers, private clubs, and other venues.

This new Second Edition has been thoroughly updated and revised to cover modern technological trends in the industry, including online marketing, social media, and digital proposals, as well as modern décor, effective menu writing, catering in stadiums and casinos, and more.

  • Fully updated to keep pace with current industry trends and practices
  • Covers all aspects of on-premise catering, from food and beverage service, room setup, and décor, to staffing, marketing, and financial controls
  • Ideal for caterers, event professionals, chefs working in on-premise facilities, and students in culinary, hospitality, and foodservice management programs

On-premise catering requires a broad range of knowledge, from accounting and marketing basics to event coordination and management skills, and this book provides all the information students and professionals need to succeed in this exciting and dynamic field.

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Product Details

  • ISBN-13: 9781118108871
  • Publisher: Wiley, John & Sons, Incorporated
  • Publication date: 8/15/2011
  • Sold by: Barnes & Noble
  • Format: eBook
  • Edition number: 2
  • Pages: 110
  • File size: 3 MB

Meet the Author

Patti J. Shock, CPCE, is a professor in the Harrah Hotel College at the University of Nevada Las Vegas and the academic advisor at The International School of Hospitality.

Cheryl Sgovio, CPCE, is Director of Catering and Convention Sales at the Thomas & Mack Center, Sam Boyd Stadium, and Cox Pavilion, all at the University of Nevada Las Vegas.

John M. Stefanelli, PhD,is a professor in the Food and Beverage Department of the Harrah Hotel College at the University of Nevada Las Vegas.

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Table of Contents

Introduction: Getting the Most from This Resource.

Section 1: Forming.

Selecting Activities.

Why Group Participants?

Common Issues in Training and Group Work.

Planning Ahead.

Dear Diary: Getting Started.

Letter Writing.

Shared Agreements.

Tuck Away.

Forming Groups.

The Continents.

It’s a Puzzle.

Quotables.

Snapshots.

Synonyms.

True Colors.

Getting Acquainted.

Collectible Items.

For Sale.

Forced Choices.

Get Acquainted Quietly.

Give a Sign.

Head to Toe.

In the News.

It’s in the Cards.

Keep It Up.

The Kid in All of Us.

Pals.

Sharing Information.

About Me.

Common Denominator.

Family Tree.

Four Things I Want to Share.

My Story.

Patchwork Quilt.

Pot of Gold.

Self-Portrait.

State Your Business.

The Story of My Life.

Who Am I?

Section 2: Storming.

Participant Behaviors.

Other Uses for Storming Activities.

Common Issues in Training and Group Work.

Communication and Conflict.

Across a Crowded Room.

Can You Remember?

Can You Remember? II.

Give a Sign.

Giving Directions.

How Are You Doing?

OK or Not OK?

Picture Search.

Practice, Practice.

Without Context.

Diversity.

Birth Order.

Discrimination.

Gender Specific.

In Someone Else's Shoes.

We're All Human.

What It's Like . . . .

Exploring Ideas and Feelings.

All About Groups.

As Others See Me.

Comfort Level.

Feelings Behind the Words.

Personal Space.

Risky Business.

Stress, Stress, Stress.

What Do You See?

Whoops!

Section 3: Norming.

Working as Teams.

Energizing Groups.

Common Issues in Training and Group Work.

Energizers.

Agree or Disagree.

Alphabet Angst.

Hee Haw.

Musical Pictures.

Oh Wow!

Orchestrate.

Pop-Up.

Start Talking.

Storycise.

Take It Easy.

Taking Care of Ourselves.

Talent Share.

A Walk in the Park.

Team Building.

At the Races.

Bag Ball.

Getting Down to Business.

The Greatest Team on Earth.

Like a Rock.

Making Changes.

The Neighborhood.

On First.

Perfect Retirement.

Reaching Consensus.

Scrabble on the Run.

Sing, Sing, Sing!

Task and Process.

Tasty Teams.

Team Sculpture.

Two Sides to the Story.

We’ll Be Back in a Moment.

What Would You Do?

Where Are We?

Section 4: Performing.

Selecting Activities.

The Role of the Trainer/Facilitator.

Common Issues in Training and Group Work.

Sharing Information.

From Personal Experience.

Hospital Glitch.

How I Did It.

Idea Swap.

I’m Mike.

The Inheritance.

Reviewing Information.

In the Middle.

Match-Up.

Pass It On.

Question Ball.

Stump 'Em.

Three-Ring Circus.

Tic Tac Bingo.

Tree of Knowledge.

What Do You Know?

What’s in a Word?

Yesterday and Today.

Learning New Material.

À la Mode.

Act It Out.

An Open Book.

The Information Chase.

Learning the Language.

Napkin Doodles.

Personal Time Lines.

Scavenger Hunt.

Speak the Language.

Where Are You Headed?

Section 5: Adjourning.

The Need for Closure.

Selecting Activities.

Making Time for Closure.

Common Issues in Training and Group Work.

Saying Goodbye.

Bus Boys and Girls.

Cheers.

Collectible Items II.

Fast Finish.

Fortune Telling.

Gift Giving.

Memories.

Off into the Sunset.

Parting Is Such Sweet Sorrow.

A Penny for Your Thoughts.

Present the Awards.

Self-Portrait Continued.

A Toast.

Self-Reflection.

Dear Diary: Closure.

Growing Up.

Lost and Found.

Pack Your Bags.

Tuck Away II.

You Deserve a Medal.

Assessing Training.

Headlines.

High Points.

Letter Writing Continued.

Applying Learning.

Coming Attractions.

A Contract with Myself.

Map of Success.

Walls and Windows.

Keeping in Touch.

In the Circle.

Make a Date.

About the Authors.

How to Use the CD.

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