The One Minute Manager / Edition 10

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For more than twenty years, millions of managers in Fortune 500 companies and small businesses nationwide have followed The One Minute Manager's techniques, thus increasing their productivity, job satisfaction, and personal prosperity. These very real results were achieved through learning the management techniques that spell profitability for the organization and its employees. The One Minute Manager is a concise, easily read story that reveals three very practical secrets: One Minute Goals, One Minute Praisings, and One Minute Reprimands. The book also presents several studies in medicine and the behavioral sciences that clearly explain why these apparently simple methods work so well with so many people. By the book's end you will know how to apply them to your own situation and enjoy the benefits. That's why The One Minute Manager has continued to appear on business bestseller lists for more than two decades, and has become an international sensation.

A practical business guide for managers wanting to get the most from their employees introduces a wide range of timely strategies to promote employee morale and job satisfaction and, in turn, heighten profitability and productivity.

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Editorial Reviews

From Barnes & Noble
People invariably look to their boss for praise, a feeling of connection, and a sense that their work is meaningful. Bosses, meanwhile, worry about the need to address performance problems, redirect the work process, or any one of a number of contingencies that arise in the course of leading a team. To help facilitate the critical process of communicating objectives and structuring the corporate environment, Ken Blanchard and Spencer Johnson have written this bestselling guide to saying what needs be said as effectively as possible. By following the clear, accessible advice that the authors provide, you'll be able to take a minute to dispense praise or reprimands, set goals, and do much of the human work upon which management depends. An inspiration to thousands of leaders, this is a business book that should be read and reread as often as possible.
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Product Details

  • ISBN-13: 9780425098479
  • Publisher: Penguin Publishing Group
  • Publication date: 11/1/1993
  • Edition number: 10
  • Pages: 112
  • Product dimensions: 5.38 (w) x 8.24 (h) x 0.36 (d)

Meet the Author

Dr. Kenneth Blanchard, Chairman of Blanchard Training and Development, Inc. (BTD), is an internationally known author, educator and consultant/trainer. He is the co-author of the highly acclaimed and most widely used text on leadership and organization behavior, Management of Organization Behavior: Utilizing Human Resources, which is in its fourth edition and has been translated into numerous languages.

Dr. Blanchard received his B.A. from Cornell University in Government and Philosophy, an M.A. from Colgate University in Sociology and Counseling and a Ph.D. from Cornell in Administration and Management. He presently serves as a professor of Leadership and Organizational Behavior at University of Massachusetts, Amherst. In addition, he is a member of the National Training Laboratories (NTL).

Dr. Blanchard has advised such distinguished corporations and agencies as Chevron, Lockheed, AT&T, Holiday Inns, Young Presidents' Organization (YPO), the United States Armed Forces, and UNESCO. The Hersey/Blanchard Situational Leadership approach to management has been incorporated into the training and development programs of Mobil Oil, Caterpillar, Union 76, IBM, Xerox, The Southland Corporation, and numerous fast growing entrepreneurial companies. In his role as management consultant, Dr. Blanchard teaches seminars across the country.

Spencer Johnson, M.D., is the Originator of The One Minute System and coauthor of The New York Times bestsellers The One Minute Manager, The One Minute Sales Person, and One Minute for Myself. He is also the author of other national bestsellers, including The Precious Present and YES orNO: The Guide to Better Decisions.

He has written more than two dozen books dealing with medicine and the behavioral sciences, and has more than eleven million copies of his books in print in twenty-six languages, including thirteen books in the popular children's book series ValueTales.

His books reflect his interest in helping people to experience less stress and better health through better communications.

Dr. Johnson's education includes a B.A. degree in psychology from the University of Southern California, an M.D. degree from the Royal College of Surgeons in Ireland, and medical clerkships at Harvard Medical School and the Mayo Clinic.

He has been Medical Director of Communications for Medtronic, a pioneering manufacturer of cardiac pacemakers; Research Physician for the Institute for Interdisciplinary Studies, a medical-social think-tank; Consultant in communications for the Center for the Study of the Person; and Consultant to the Office of Continuing Education at the School of Medicine, University of California, La Jolla, California.

His advice is sought by many individuals and organizations and he has been interviewed often by the national media.

He lives with his family in Hawaii.

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Read an Excerpt

Chapter One

WHEN the young man arrived at the manager's office, he found him standing and looking out of the window. When the young man coughed, the manager turned and smiled. He invited the young man to sit down and asked, "What can I do for you?"

The young man said, "I'd like to ask you some questions about how you manage people."

The manager willingly said, "Fire away."

"Well, to begin with, do you hold regularly scheduled meetings with your subordinates?"

"Yes, I do -- once a week on Wednesdays from 9:00 to 11:00. That's why I couldn't see you then," responded the manager.

"What do you do at those meetings?" probed the young man.

"I listen while my people review and analyze what they accomplished last week, the problems they had, and what still needs to be accomplished. Then we develop plans and strategies for the next week. "

"Are the decisions made at those meetings binding on both you and your people?" questioned the young man.

"Of course they are," insisted the manager. "What would be the point of having the meeting if they weren't?"

"Then you are a participative manager, aren't you?" asked the young man.

"On the contrary," insisted the manager, "I don't believe in participating in any of my people's decision-making."

"Then what is the purpose of your meetings?"

"I already told you that," he said. "Please, young man, do not ask me to repeat myself. It is a waste of my time and yours.

"We're here to get results," the manager continued. "The purpose of this organization is efficiency. By being organized we are a great deal more productive."

"Oh, so you're aware of theneed for productivity. Then you're more results-oriented than people-oriented," the young man suggested.

"No!" the manager resounded, startling his visitor. "I hear that all too often," He got to his feet and began to walk about. "How on earth can I get results if it's not through people? I care about people and results. They go hand in hand.

"Here, young man, look as this." The manager handed his visitor a plaque. "I keep it on my desk to remind me of a practical truth,"
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Table of Contents

The Search 11
The One Minute Manager 17
The First Secret: One Minute Goals 25
One Minute Goals: Summary 34
The Second Secret: One Minute Praisings 36
One Minute Praisings: Summary 44
The Appraisal 47
The Third Secret: One Minute Reprimands 50
One Minute Reprimands: Summary 59
The One Minute Manager Explains 61
Why One Minute Goals Work 65
Why One Minute Praisings Work 76
Why One Minute Reprimands Work 86
The New One Minute Manager 99
A Gift to Yourself 101
A Gift to Others 105
Acknowledgments 109
About the Authors 110
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Customer Reviews

Average Rating 5
( 13 )
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Sort by: Showing all of 13 Customer Reviews
  • Anonymous

    Posted May 26, 2014

    Really good one. I found it very helpful and allowed me to incre

    Really good one. I found it very helpful and allowed me to increase my daily productivity for sure. To switch from theory and to practice I recommend an app called Beesy if you’re used to work with your ipad. It’s a business app designed for productivity improvement. It’s an all-in-one app based on a unique concept of dynamic note-taking. An ipad is a great tool for work with the appropriate app. Along with the one minute manager tips you can get from the book (and all the tips you can get from various managerial books), you could get significant productivity increase.

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  • Anonymous

    Posted March 3, 2004

    Good info, but seriously lacking depth

    My basic feeling with this book is that it discussed some good concepts, but was way short on depth. The book has sold well over 8 million copies and the simplicity of it seems to be its main strength. After all, most people who manage employees don't want to spend their free time reading management books. But you are doing managers a disservice if you don't give them the full picture about what it takes to have a group of employees with high levels of morale, motivation, and productivity. The book is broken down into three main themes: *One Minute goals *One Minute praisings *One Minute reprimands The basic idea is that you tell employees what you want from them and then give them positive or constructive negative feedback depending on whether or not they are achieving their specified goals. Although I totally agree with these three principles, do the authors really think that's all there is to managing employees? What about the importance of hiring the right employee in the first place? What about the importance of training employees well? What about the importance of setting a good example? What about listening to ideas that employees have? What about taking each employee's strengths and weaknesses into account in determining how to make them the most productive? What about how managers should approach firing employees (if there are no other options)? These are just a few issues that I consider to be extremely important that are not even touched in the book. In addition, the three concepts that were in the book could have been discussed in more detail. I'll give this book four stars since it is worth reading and there is some good material in it. Just remember that there is a lot missing, too. Greg Blencoe Author, The Ten Commandments for Managers

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  • Anonymous

    Posted March 25, 2003

    One of the most influential books I've ever read

    I'm starting a new business, and this book has given me a new sense of direction. I cannot say enough about it and highly recommend it to ANYONE who works with people. I've bought 6 copies to give to friends already, and I just learned of it yesterday!

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  • Anonymous

    Posted March 2, 2003

    Parable that can be put into action

    I read this book years ago and have made the principles a part of my life. I recommend you do too. Recently I read a book that Ken Balnchard endorsed called Optimal Thinking-How to be your best self. I can't recommend Optimal Thinking highly enough. With books like these in the world, we don't have to settle for suboptimal performance.

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  • Anonymous

    Posted February 27, 2002


    Got some incredible ideas from 'The One Minute Manager'. Reminded me of the 'Extreme Project Management', by Shaun Ajani. The same style of short chapters and great ideas. BRAVO!!!!!!!!!!!!!!!!! Indeed.

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  • Anonymous

    Posted February 9, 2002

    Used by AF Leadership schools

    I had the benefit of reading this book in conjunction with the Air Force Non-Commissioned Officers Academy. The steps in this book opened my eyes to some of my past failures as a manager and leader. I highly recommend reading 'Putting the One-Minute Manager to Work' after reading this book. The concepts are a must for anyone in a leadership or management position.

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  • Anonymous

    Posted December 7, 2001

    A Profoundly Useable Book

    The problem with most business books is that they include a lot of great theory, but the ideas are so abstract that it's difficult to bring them into daily practice in your business. This is one of very few that a busy manager stands a chance of being able to actually READ, much less use, in time to impact your bottom line this quarter.

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  • Anonymous

    Posted May 24, 2001

    A Must Have

    This token is excellent for anyone in management. A lot of items are mention and thought of but not discussed, but are carefully defined in the book.

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  • Anonymous

    Posted September 9, 2000

    Unique approach to Management

    There's no doubt that this book should be in every manager and team member's professional library. It distills what are truths in the fields of leadership and management and presents them in an easy-to-read style that's pleasing and concise. Definitely worth the money.

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  • Anonymous

    Posted June 19, 2000

    Great Role Modeling of Communications and

    When most people become a manager for the first time, they are more than a little unsure of themselves. Naturally, they often use speech and ways of doing things that they have seen others use. That's great if their role models are good, but can be terrible otherwise. The One Minute Manager provides a positive role model for those who have not yet seen one, and good reinforcement for those who have not seen one lately. If organizations try to operate on the assumption that only the manager has ideas worth acting on, then very little will be accomplished. The One Minute Manager provides a useful model for opening up and stimulating the minds of everyone in the organization to accomplish more. Not only is this advice worth following from an effectiveness point of view, it will also make you feel better about yourself as a manager and as a person when you follow it. And you will certainly make those who report to you feel a lot better, as well. I like the use of a parable to help each of us reexamine ourselves, because it makes the reader feel less defensive. But be sure to remember what you gut instincts would have been in the same situations the One Minute Manager describes. Otherwise, you may miss the point of how much your behavior needs to change. This is one of a handful of books well worth rereading annually. Unlike most business books, this one is short and easy to read. The academic language has been banished, and it is well written. If you want to go beyond The One Minute Manager to get even better results, you will have to learn and use other beneficial habits as well. But you can have all the great ideas in the world, and if you annoy and stifle everyone around you, not much will happen. So think of this book as necessary for more success, but not sufficient in and of itself for getting the utmost benefits in working with others. Donald Mitchell, coauthor of The Irresistible Growth Enterprise and The 2,000 Percent Solution

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  • Anonymous

    Posted April 19, 2000

    Great at any level of managment

    Our CEO purchased a copy of The One Minute Manager for every member of our management team. It was very insightful as to the way we did some things and a better way to handle other situations. This is a must read for any 'manager'.

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    Posted July 21, 2010

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  • Anonymous

    Posted October 25, 2009

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