Operations and Supply Chain Management / Edition 14

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Overview

Resourceful companies today must successfully manage the entire supply flow, from the sources of the firm, through the value-added processes of the firm, and on to the customers of the firm. The fourteenth edition of Operations and Supply Chain Management provides well-balanced coverage of managing people and applying sophisticated technology to operations and supply chain management.
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Product Details

  • ISBN-13: 9780078024023
  • Publisher: McGraw-Hill Higher Education
  • Publication date: 1/1/2013
  • Edition number: 14
  • Pages: 800
  • Sales rank: 135,990
  • Product dimensions: 8.70 (w) x 11.00 (h) x 1.10 (d)

Meet the Author

McGraw-Hill authors represent the leading experts in their fields and are dedicated to improving the lives, careers, and interests of readers worldwide

Richard B. Chase is Director of the Center for Operations Management Research and Education at USC. He is widely published in both books and academic journals and is considered one of the top service "gurus" in the field. He is on the Editorial Advisory Board of the Journal of Operations Management, an Advisor to Production and Operations Management journal, and a Fellow of the Decision Sciences Institute.

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Table of Contents

Section One: STRATEGY, PRODUCTS, AND CAPACITY

Chapter 1: Introduction

Chapter 2: Strategy

Chapter 3: Design of Products and Services

Chapter 4: Project Management

Chapter 5: Strategic Capacity Management

Chapter 6: Learning Curves

Section Two: MANUFACTURING AND SERVICE PROCESSES

Chapter 7: Manufacturing Processes

Chapter 8: Facility Layout

Chapter 9: Service Processes

Chapter 10: Waiting Line Analysis and Simulation

Chapter 11: Process Design and Analysis

Chapter 12: Six Sigma Quality

Chapter 13: Statistical Quality Control

Section Three: SUPPLY CHAIN PROCESSES

Chapter 14: Lean Supply Chains

Chapter 15: Logistics, Distribution, and Transportation

Chapter 16: Global Sourcing and Procurement

Section Four: SUPPLY AND DEMAND PLANNING AND CONTROL

Chapter 17: Enterprise Resource Planning Systems

Chapter 18: Forecasting

Chapter 19: Sales and Operations Planning

Chapter 20: Inventory Management

Chapter 21: Material Requirements Planning

Chapter 22: Workcenter Scheduling

Chapter 23: Theory of Constraints

Section Five: SPECIAL TOPICS

Chapter 24: Health Care

Chapter 25: Operations Consulting

APPENDICES

Appendix A: Linear Programming Using the Excel Solver

Appendix B: Operations Technology

Appendix C: Financial Analysis

Appendix D: Answers to Selected Problems

Appendix H: Uniformly Distributed Random Digits

Appendix I: Interest Tables

PHOTO CREDITS

NAME INDEX

SUBJECT INDEX

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