Operations Management

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The Sage Course Companion on Operations Management is an accessible introduction to the subject that will help readers to extend their understanding of key concepts and enhance their thinking skills in line with course requirements. It provides support on how to revise for exams and prepare for and write assessed pieces. Readers are encouraged not only to think like an operations manager but also to think about the subject critically.
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Product Details

  • ISBN-13: 9781412918824
  • Publisher: SAGE Publications
  • Publication date: 12/27/2007
  • Series: SAGE Course Companions Series
  • Pages: 176
  • Product dimensions: 6.18 (w) x 8.27 (h) x 0.52 (d)

Meet the Author

Andrew Greasley is a lecturer in the Operations and Information Management Group at Aston Business School. He lectures in Operations Management and is a member of the Technology and Operations Management research group at Aston. He is the author of Simulation Modelling for Business  published by Asgate Ltd and is co-author of business Information Systems: technology, development and Management for the E-Business published by Pearson Education Ltd. (0273655043) His research interest is in the area of simulation modeling. He has over fifteen years' experience of building simulation models for industrial clients in the private and public sectors. He has taught modeling techniques for a number of years in Europe and Africa, including in the UK, France, Hungary, Malawi and Zimbabwe. He has over 50 publications, including papers in journals such as the International Journal of Operations and Production Management, Journal of the Operational research Society, Simulation, Technovation and Business Process Management Journal. He has undertaken a number of teaching and consultancy projects in the area of simulation in the UK, Europe and Africa.

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Table of Contents

1 Introduction 4
2 Operations strategy 24
3 Process types 60
4 Layout design 72
5 Facility design and location 93
6 Process technology 115
7 Product and service design 135
8 Process design 160
9 Job and work design 185
10 Planning and control 212
11 Capacity management 233
12 Inventory management 272
13 Lean operations and JIT 297
14 Enterprise resource planning 318
15 Supply chain management 337
16 Project management 366
17 Quality 394
18 Improvement 431
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