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Operations Management / Edition 1
     

Operations Management / Edition 1

by Andrew Greasley
 

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ISBN-10: 1412918820

ISBN-13: 9781412918824

Pub. Date: 12/27/2007

Publisher: SAGE Publications

The Sage Course Companion on Operations Management is an accessible introduction to the subject that will help readers to extend their understanding of key concepts and enhance their thinking skills in line with course requirements. It provides support on how to revise for exams and prepare for and write assessed pieces. Readers are encouraged not only to think

Overview

The Sage Course Companion on Operations Management is an accessible introduction to the subject that will help readers to extend their understanding of key concepts and enhance their thinking skills in line with course requirements. It provides support on how to revise for exams and prepare for and write assessed pieces. Readers are encouraged not only to think like an operations manager but also to think about the subject critically.

Product Details

ISBN-13:
9781412918824
Publisher:
SAGE Publications
Publication date:
12/27/2007
Series:
SAGE Course Companions Series
Pages:
176
Product dimensions:
6.18(w) x 8.27(h) x 0.52(d)

Table of Contents


Introducing your companion     1
Core areas of the curriculum     7
Service operations management     8
Operations strategy     12
Operations performance objectives     18
Operations process types     22
Layout design     27
Long-term capacity planning     31
Facility location     35
Process technologies     39
Designing products and services     45
Process design     57
Job design     57
Planning and control     61
Capacity management     66
Inventory management     70
Lean Operations and JIT     76
Enterprise Resource Planning (ERP)     81
Supply chain management     85
Project management     90
Quality     95
Operations improvement     101
Study, writing and revision skills (in collaboration with David McIlroy)     107
How to get the most out of your lectures     108
How to make the most of seminars     113
Essay writing tips     118
Revision hints and tips     128
Exam hints and tips     140
Tips on interpretingessay and exam questions     150
Glossary     163
Index     168

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