Operations Management / Edition 5

Operations Management / Edition 5

by Nigel Slack, Stuart Chambers, Robert Johnston
     
 

ISBN-10: 0273708473

ISBN-13: 9780273708476

Pub. Date: 04/20/2007

Publisher: Prentice Hall

This text is written to provide a path through the activities of operations management and an understanding of the strategic context in which operations managers work. It looks at the manager's contribution to long term successes, explains why operations managers take decisions in each area

it covers ideas relevant to most types of operation and its use of

Overview

This text is written to provide a path through the activities of operations management and an understanding of the strategic context in which operations managers work. It looks at the manager's contribution to long term successes, explains why operations managers take decisions in each area

it covers ideas relevant to most types of operation and its use of materials and examples is international in scope.

Lecturer's support material is available from the publisher free of charge.

Product Details

ISBN-13:
9780273708476
Publisher:
Prentice Hall
Publication date:
04/20/2007
Edition description:
New Edition
Pages:
760
Product dimensions:
7.70(w) x 10.40(h) x 1.20(d)

Table of Contents

I. INTRODUCTION.

1. Operations Management.
2. The Strategic Role and Objectives of Operations.
3. Operations Strategy.

II. DESIGN.

4. Design in Operations Management.
5. The Design of Products and Services.
6. Design of the Operations Network.
7. Layout and Flow.
8. Process Technology.
9. Job Design and Work Organization.

III. PLANNING AND CONTROL.

10. The Nature of Planning and Control.
11. Capacity Planning and Control.
12. Inventory Planning and Control.
13. Supply Chain Planning and Control.
14. MRP.
15. Just-in-Time Planning and Control.
16. Project Planning and Control.
17. Quality Planning and Control.

IV. IMPROVEMENT.

18. Operations Improvement.
19. Failure Prevention and Recovery.
20. Total Quality Management.

V. THE OPERATIONS CHALLENGE.

21. The Operations Challenge.

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