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Operations Management / Edition 10

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Overview

The Eighth Edition of Operations Management offers the most complete, balanced, and flexible operations management coverage. The most widely used text in the field, this new edition offers everything you would expect from a leading and innovative learning tool. Combining balanced coverage of quantitative and qualitative operations management topics, Stevensons' tradition of clearly written explanations, and comprehensive innovative technology integration, the Eighth Edition introduces a new contemporary design, and updated coverage throughout.
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Product Details

  • ISBN-13: 9780073377841
  • Publisher: McGraw-Hill Higher Education
  • Publication date: 10/28/2008
  • Edition description: Older Edition
  • Edition number: 10
  • Pages: 944
  • Sales rank: 1,311,638
  • Product dimensions: 8.70 (w) x 11.00 (h) x 1.30 (d)

Meet the Author

Dr. Stevenson is an associate professor of Decision Sciences in the College of Business at Rochester Institute of Technology. He teaches graduate and undergraduate courses in production/operations management, management science, quality concepts, and quality applications.

He is the author of textbooks in management science, statistics, as well as production/operations management. His articles have appeared in Management Science and Decision Sciences. He also serves as a consultant to the New York State Regents External Degree program. His current research interests are in quality applications.

Dr. Stevenson received a bachelor's degree in industrial engineering, and an M.B.A. and a Ph.D. in production/operations management from Syracuse University.

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Table of Contents

1 Introduction to operations management 2
2 Competitiveness, strategy, and productivity 34
3 Forecasting 64
4 Product and service design 120
5 Strategic capacity planning for products and services 168
6 Process selection and facility layout 216
7 Design of work systems 296
8 Location planning and analysis 346
9 Management of quality 380
10 Quality control 430
11 Inventory management 482
12 Aggregate planning 540
13 MRP and ERP 574
14 JIT and lean operations 616
15 Scheduling 654
16 Supply chain management 692
17 Project management 726
18 Waiting lines 778
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