Optimal Database Marketing: Strategy, Development, and Data Mining / Edition 1

Optimal Database Marketing: Strategy, Development, and Data Mining / Edition 1

by Ronald G. Drozdenko, Perry D. Drake
     
 

'This book should be studied by all who aspire to have a career in direct marketing. It provides a thorough overview of all essential aspects of using customer databases to improve direct marketing results. The material is presented in a style that renders even the technical subjects understandable to the novice direct marketer' - Kari Regan, Vice President,See more details below

Overview

'This book should be studied by all who aspire to have a career in direct marketing. It provides a thorough overview of all essential aspects of using customer databases to improve direct marketing results. The material is presented in a style that renders even the technical subjects understandable to the novice direct marketer' - Kari Regan, Vice President, Database Marketing Services, The Reader's Digest Association

This informative book looks at the long-term impact of database marketing techniques on the organization, customers, prospective customers, and society in general. The book helps students gain a thorough understanding of how to properly establish and use databases in order to build strong relationships with customers.

Product Details

ISBN-13:
9780761923572
Publisher:
SAGE Publications
Publication date:
04/01/2002
Edition description:
New Edition
Pages:
424
Product dimensions:
7.20(w) x 10.00(h) x 1.20(d)

Table of Contents

Chapter 1. Introduction to Database Marketing Concepts
Chapter 2. Databases in the Marketing Planning Process and the Organization
Chapter 3. Defining Customer Data Requirements
Chapter 4. Database Maintenance and Coding
Chapter 5. Basic Database Technology, Organizational Considerations, and Database Planning
Chapter 6. The Analysis Sample
Chapter 7. Analyzing and Manipulating Customer Date
Chapter 8. Segmenting the Customer Database Data
Chapter 9. An Introduction to Simple Linear Regression Modeling
Chapter 10. Multiple Regression Modeling
Chapter 11. Gains Charts and Expected Profit Calculations
Chapter 12. Strategic Reporting and Analysis
Chapter 13. Assessing Marketing Test Results
Chapter 14. Planning and Designing Marketing Tests
Chapter 15. Marketing Databases and the Internet
Chapter 16. Analyzing and Targeting Online Customers
Chapter 17. Issues in the Marketing Environment and Future Trends in Marketing Databases
About the Authors

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