Organization Practice: A Guide to Understanding Human Service Organizations / Edition 2

Organization Practice: A Guide to Understanding Human Service Organizations / Edition 2

by Mary Katherine O'Connor, F. Ellen Netting
     
 

A fully updated and revised guide to effective practice techniques in human service and nonprofit organizations

Now with a new emphasis on cultural sensitivity and diversity, Organization Practice, Second Edition helps professionals and students in human services and nonprofit management assess and understand complex behaviors and cultural

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Overview

A fully updated and revised guide to effective practice techniques in human service and nonprofit organizations

Now with a new emphasis on cultural sensitivity and diversity, Organization Practice, Second Edition helps professionals and students in human services and nonprofit management assess and understand complex behaviors and cultural differences within organizations. The authors set forth a model for improving both internal (employee) and external (customer/client) relationships as well as organizational effectiveness and efficiency.

Presenting a new, practical model for understanding cultural identities within organizations, the authors include numerous real-world cases, critical thinking questions, empirical support, and engaging exercises that help guide the reader in understanding how to apply proven techniques within their own organizations to affect positive change and promote inspiring leadership. Exploring core values, standards of excellence, and cultural characteristics of different organizations, the authors help the reader understand the role each of these factors plays in organizational behavior and effectiveness.

Practical yet scholarly, Organization Practice, Second Edition focuses on the knowledge and skills practitioners need to learn to create organizations that will flourish. A must for social workers, public health, and nonprofit administrators.

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Product Details

ISBN-13:
9780470252857
Publisher:
Wiley
Publication date:
02/09/2009
Edition description:
New Edition
Pages:
440
Product dimensions:
6.00(w) x 9.00(h) x 1.20(d)

Related Subjects

Table of Contents

Preface ix

Acknowledgments xv

ORIENTATION AND OVERVIEW

1 Human Service Practice in a Diverse Organizational Landscape3

2 Frameworks for the Organization Practitioner 41

PART I STRUCTURE AND CONTROL

3 Traditional Organizations 91

4 Practice in Traditional Organizations 119

PART II CONSCIOUSNESS RAISING FORCHANGE

5 Social Change Organizations 153

6 Practice in Social Change Organizations 179

PART III CONNECTION AND COLLABORATION

7 Serendipitous Organizations 213

8 Practice in Serendipitous Organizations 239

PART IV INDIVIDUAL EMPOWERMENT

9 Entrepreneurial Organizations 273

10 Practice in Entrepreneurial Organizations 299

CONCLUSION

11 Multiparadigmatic Practice 327

Appendix A: Organization Assessment 365

Glossary 375

References 385

Author Index 401

Subject Index 409

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