Organization Practice: A Guide to Understanding Human Service Organizations / Edition 2

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Overview

Now with a new emphasis on cultural sensitivity and diversity, Organization Practice, Second Edition helps professionals and students in human services and nonprofit management assess and understand complex behaviors and cultural differences within organizations. The authors set forth a model for improving both internal (employee) and external (customer/client) relationships as well as organizational effectiveness and efficiency.
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Editorial Reviews

From the Publisher

"The most impressive aspect of this book is that the authors chose to present the complexity of social work organization practice over a more simplistic description. This book provides a framework useful for thinking about how to be a social worker at the organization level, moving towards the incorporation of difference and diversity as an avenue towards social justice both within the organization and in the organization’s relationships with the greater community. Developing the self-awareness and critical thinking necessary to navigate such paradoxical realities is the focus of this extraordinary book." (Virginia Commonwealth University School of Social Work Newsletter, June 9, 2009)

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Product Details

  • ISBN-13: 9780470252857
  • Publisher: Wiley
  • Publication date: 2/9/2009
  • Edition description: New Edition
  • Edition number: 2
  • Pages: 440
  • Product dimensions: 6.00 (w) x 9.00 (h) x 1.20 (d)

Table of Contents

Preface ix

Acknowledgments xv

Orientation and Overview

1 Human Service Practice in a Diverse Organizational Landscape 3

2 Frameworks for the Organization Practitioner 41

Part I Structure and Control

3 Traditional Organizations 91

4 Practice in Traditional Organizations 119

Part II Consciousness Raising for Change

5 Social Change Organizations 153

6 Practice in Social Change Organizations 179

Part III Connection and Collaboration

7 Serendipitous Organizations 213

8 Practice in Serendipitous Organizations 239

Part IV Individual Empowerment

9 Entrepreneurial Organizations 273

10 Practice in Entrepreneurial Organizations 299

Conclusion

11 Multiparadigmatic Practice 327

Appendix A Organization Assessment 365

Glossary 375

References 385

Author Index 401

Subject Index 409

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