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From the Publisher
"I have used this book since it was first published, with both undergrads & MBAs. It seems to be written at a level that is effective for both groups. I chose it because I know Dick and respect his research. I have kept using it because it is not too low level (as many texts are) and it also reflects accurately what is known in this field based on research, rather than what practitioners 'think' is good practice. Of necessity he summarizes some of the research findings rather briefly but usually the models and recommendations are based on empirical findings. I like that Daft also takes an applied focus and provides many examples."
"I very much like the explicit presentation of [the Managing by Design] questions as a launching point to in-class discussion. It would give the students something concrete to start with in terms of preparing for the session's discussion."