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ORGANIZATIONAL BEHAVIOR, 11th edition presents classic and emerging organizational behavior trends and research, making the subject both accessible and meaningful for students. To make the connection between theory and practice, the authors include timely examples, exercises, and high-interest cases. To help students focus and understand the importance of organizational behavior, the authors introduce seven managerial competencies that are essential to being an effective leader or member of an organization. These competencies are introduced early and woven throughout in special features, exercises, and an interactive self-assessment tool.
Part I: LEARNING ABOUT ORGANIZATIONAL BEHAVIOR. 1. Organizational Behavior and Foundation Competencies. Part II: INDIVIDUALS IN ORGANIZATIONS. 2. Understanding Individual Differences. 3. Perceptions and Attributions. 4. Learning and Reinforcement. 5. Fundamentals of Motivation. 6. Motivation through Goal Setting and Reward Systems. 7. Managing Stress and Aggressive Behavior. Part III: LEADERSHIP AND TEAM BEHAVIORS. 8. Leading Effectively: Foundations. 9. Leading Effectively: Contemporary Developments. 10. Developing and Leading Teams. 11. Managing Conflict and Negotiating Effectively. 12. Fostering Organizational Communication. Part IV: THE ORGANIZATION. 13. Managerial and Ethical Decision Making. 14. Designing Organizations. 15. Cultivating Organizational Culture. 16. Guiding Organizational Change. Part V: INTEGRATING CASES.