Organizational Behavior / Edition 2

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In Organizational Behavior, authors Michael Carrell, Dan Jennings, and Christina Heavrin provide substantial coverage of innovative approaches to managing people at work, while also introducing students to traditional organizational behavior concepts. Written in a clear style, this text engages students with current examples and personal profiles of managers from small businesses to multinational corporations.

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Product Details

  • ISBN-13: 9781592602278
  • Publisher: Cengage Learning
  • Publication date: 10/24/2005
  • Edition description: New Edition
  • Edition number: 2
  • Product dimensions: 8.50 (w) x 10.80 (h) x 1.30 (d)

Meet the Author

Professor of Management and Director of the Alternative Dispute Resolution Center, Northern Kentucky University, USA.

Dan Jennings is a professor in the Department of Engineering Technology and Industrial Distribution in Texas A&M University's Dwight Look College of Engineering. Dr. Jennings' corporate career includes engineering, corporate planning, and managerial positions with Armstrong World Industries, Kaiser Aluminum and Chemical Corporation, Olinkraft, Inc. (now Riverwood International), Boise Cascade Corporation, and Certainteed Corporation in locations in the United States, Canada, and South America. His industry experience involves manufacturing and distribution activities. Previously the W. A. Mays Professor of Strategic Management and Entrepreneurship at Baylor University, Jennings holds a Ph.D. from Texas A&M University, a M.B.A. from Northeast Louisiana University, and a B.S. in industrial engineering from the University of Tennessee. He is a registered professional engineer. He has served as a Visiting Professor at Universities in Russia, France, Canada, and Australia and has conducted executive development programs in the U.S., Canada, France, and Italy. As a published author of 10 textbooks and more than 100 articles in academic and practitioner journals, Jennings has received awards from the Academy of Management, Prentice-Hall Publishing, McGraw-Hill Publishing, New York University and Baylor University for his publications. His work has also appeared in the Wall Street Journal and the New York Times.

Ms. Heavrin has practiced law for 28 years primarily in the public sector as an attorney for local government in her hometown of Louisville, Kentucky. In addition to negotiating numerous litigation settlements and contracts, she has negotiated a number of major agreements such as a multi-million dollar property exchange that relocated major industries and railroads from the City's downtown wharf resulting in the development of both an award winning public park and a successful industrial park in the City's enterprise zone; an agreement between the State of Kentucky, Jefferson County, the City and a for-profit hospital for guaranteed indigent health care services for city residents; a tax sharing agreement between the City of Louisville and Jefferson County that enabled the two governments to share revenue of over two hundred million dollars and to combine their economic development programs; a multi-million dollar expansion of Waterfront Park that included a major environmental clean up and the construction of a Minor League Baseball stadium in downtown Louisville. Recently voters approved the merger of the City of Louisville and Jefferson County Governments. Ms. Heavrin is serving as Special Counsel to the first Mayor of the Metro Government. Her duties include negotiating the first labor agreement between the Metro Government and the nearly 1200 police officers serving the community.

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Table of Contents

Part 1 - Introduction Chapter 1 - Introduction: What Is Organizational Behavior? Chapter 2 - Understanding Behavior in Organizations Chapter 3 - Ethical Behavior Part 2 - The Individual Chapter 4 - Values, Attitudes, Personality, Perception, and Work Ethic Chapter 5 - Decision Making and Balancing Work and Family Demands Chapter 6 - Motivation: The Classical Theories Chapter 7 - Motivation: Effective Applications Part 3 - The Environment of the Workplace Chapter 8 - The Global Context of Organizations Chapter 9 - The Diversified Workforce Chapter 10 - Power and Politics within Organizations Part 4 - The Group Chapter 11 - Work Groups and Employee Teams Chapter 12 - Communication Processes Chapter 13 - Leadership Chapter 14 - Conflict Resolution Part 5 - The Process of Organizations Chapter 15 - Organizational Structure and Design Chapter 16 - Organizational Culture Chapter 17 - Organizational Change and Development Chapter 18 - Quality and Innovation within Organizations

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