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Develop effective management skills with up-to-date theory and research!
An effective understanding of workplace behavior requires a solid grounding in both principles and practice. Organizational Behavior provides both. This comprehensive textbook uses realistic case examples, self-tests, and plentiful tables and figures to illustrate the principles of organizational behavior.
Each chapter begins by posing a difficult work situation, which may be a conflict, a problem with motivation, or an issue of diversity. Then it goes on to discuss the principles and theories that apply to the case, returning to it at times to see how various strategies work. The start-of-chapter problems catch students’interest, and the clear explications of theory give them the concepts they need to come up with innovative solutions.
The classic areas of ethics, problem employees, motivation, conflict, and organizational culture are amply covered, but Organizational Behavior also deals with areas too often neglected, including:
|Ch. 1||Human Behavior at Work - With an Emphasis on Ethics||1|
|Ch. 2||Diversity and Inequity in the Workplace||21|
|Ch. 3||Globalization and Its Effects||51|
|Ch. 4||Organizational Culture - The Planned, Structured Side||71|
|Ch. 5||Organizational Culture - The Informal Organization and Power and Politics||95|
|Ch. 6||What Good Are Groups, Anyway?||127|
|Ch. 7||The Physical Surroundings of the Workplace||149|
|Ch. 8||Perception and the Individual||173|
|Ch. 9||Personal Needs in the Workplace||199|
|Ch. 10||The Role of Leadership in the Organization||227|
|Ch. 11||Stimulating Employees to Action - The Motivational Process||257|
|Ch. 12||The Reinforcement View of Motivation||283|
|Ch. 13||Communicating Concepts and Information||305|
|Ch. 14||Planned and Unplanned Change and Organizational Development||343|
|Ch. 15||Managing Conflict||371|
|Ch. 16||Stress and Other Problems||397|
|Ch. 17||Technology - Its Impact in the Workplace||421|