Organizational Behavior

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Overview

Develop effective management skills with up-to-date theory and research!

An effective understanding of workplace behavior requires a solid grounding in both principles and practice. Organizational Behavior provides both. This comprehensive textbook uses realistic case examples, self-tests, and plentiful tables and figures to illustrate the principles of organizational behavior.

Each chapter begins by posing a difficult work situation, which may be a conflict, a problem with motivation, or an issue of diversity. Then it goes on to discuss the principles and theories that apply to the case, returning to it at times to see how various strategies work. The start-of-chapter problems catch students’interest, and the clear explications of theory give them the concepts they need to come up with innovative solutions.

The classic areas of ethics, problem employees, motivation, conflict, and organizational culture are amply covered, but Organizational Behavior also deals with areas too often neglected, including:

  • the physical atmosphere of the workplace
  • the effects of new technologies on workers
  • the pitfalls and opportunities of globalization
  • diversity and multiculturalism in the workplace
  • both informal and formal organizational structure
  • workplace gossip and the office grapevine
Organizational Behavior integrates theory with practice so that students learn to apply concepts to real-world problems. This comprehensive textbook, the second edition of Human Behavior at Work, also features discussion questions, additional cases, self-tests, and useful tables and figures. A teacher's manual with lecture notes and a test bank is also available.
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What People Are Saying

William C. Sharbrough III
WELL WRITTEN, THOROUGH, AND WELL RESEARCHED. . . . Gets to the point more quickly than the competition. . . . Offers suggestions for how managers and organizations can deal with diversity, motivation, leadership, technological change, etc. Both the opening and end-of-chapter cases are illustrative of problems and concepts that the typical student can relate to. INNOVATIVE AND READER-FRIENDLY.(William C. Sharbrough III, PhD, MBA, Associate Professor of Business Administration, The Citadel, Charleston, South Carolina)
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Product Details

  • ISBN-13: 9780789012043
  • Publisher: Taylor & Francis
  • Publication date: 1/28/2002
  • Pages: 502
  • Product dimensions: 6.00 (w) x 8.60 (h) x 1.50 (d)

Table of Contents

Preface
Ch. 1 Human Behavior at Work - With an Emphasis on Ethics 1
Ch. 2 Diversity and Inequity in the Workplace 21
Ch. 3 Globalization and Its Effects 51
Ch. 4 Organizational Culture - The Planned, Structured Side 71
Ch. 5 Organizational Culture - The Informal Organization and Power and Politics 95
Ch. 6 What Good Are Groups, Anyway? 127
Ch. 7 The Physical Surroundings of the Workplace 149
Ch. 8 Perception and the Individual 173
Ch. 9 Personal Needs in the Workplace 199
Ch. 10 The Role of Leadership in the Organization 227
Ch. 11 Stimulating Employees to Action - The Motivational Process 257
Ch. 12 The Reinforcement View of Motivation 283
Ch. 13 Communicating Concepts and Information 305
Ch. 14 Planned and Unplanned Change and Organizational Development 343
Ch. 15 Managing Conflict 371
Ch. 16 Stress and Other Problems 397
Ch. 17 Technology - Its Impact in the Workplace 421
Notes 443
Name Index 465
Subject Index 471
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