Organizational Knowledge in the Making: How Firms Create, Use and Institutionalize Knowledge

by Gerardo Patriotta

Overview

This book deals with the processes by which organizations create, use, and retain knowledge on a day-to-day basis. It provides a critical review of the concepts, debates, and assumptions underpinning existing perspectives on organizational knowledge, and suggests a new vocabulary for understanding knowledge-oriented phenomena in organizations. The book invites scholars, managers, and practitioners to reflect upon the repertoire of knowledge they possess and yet cannot articulate.

Product Details

ISBN-13:	9780199256785
Publisher:	Oxford University Press
Publication date:	06/05/2003
Pages:	248
Product dimensions:	9.20(w) x 6.10(h) x 0.70(d)

About the Author

Gerardo Patriotta is Associate Professor of Strategic Management at the Rotterdam School of Management, Erasmus University, The Netherlands. He received his Ph.D. in Business Studies from the University of Warwick, UK. His research interests include Knowledge Management, Organizational Learning, the Phenomenology of Knowing and Organizing, Organizational Sense-making, the Study of Institution Building Processes in Organizations, Technology and Organization.

Table of Contents

Part One: Epistemological Foundations1. Introduction2. Knowing and Organizing3. Studying Organizational KnowledgePart Two: Organizational Knowledge in Action4. Tradition and Innovation at Fiat Auto5. Knowledge-in-the-Making: The 'Construction' of Fiat Melfi's Factory6. Breakdowns and Bottlenecks: Capturing the Learning Dynamics on the Assembly Line7. Sense Making on the Shop Floor: The Narrative Dimension of Organizational KnowledgePart Three: Building a Theory of Knowledge in Organizations8. Action, Content, and Time: A Processual Model of Knowing and Organizing9. Re-thinking Knowledge in Organizations