Organizational Stress

by J. Cranwell-Ward, A. Abbey

Overview

This book provides a sound understanding of stress from organizational, managerial and individual perspectives. It is an ideal guide for managers, HR and OH professionals with responsibility for stress management. In order to remain competitive, avoid risk, and be employers of choice, organisations must discover the causes of stress and mitigate them, formulate robust policies and procedures, create an appropriate culture and climate, and support stressed individuals. This book acts as a handbook for all aspects of managing stress. It includes latest cutting-edge thinking developed at Henley Management College and up to date examples and case studies.

Product Details

ISBN-13:	9781403945013
Publisher:	Palgrave Macmillan UK
Publication date:	06/14/2005
Edition description:	2005
Pages:	254
Product dimensions:	6.10(w) x 9.25(h) x 0.03(d)

About the Author

JANE CRANWELL-WARD is a member of the Associate Faculty and a Programme Director of Open Executive Programmes at Henley Management College, UK. She has studied stress for over twenty years, runs workshops for managing stress and has been a regular conference speaker. She has also conducted a major stress audit for a local authority and is the author of a number of books on stress. She runs her own consultancy specializing in stress management, leadership, team building, managing change and interpersonal skills.

ALYSSA ABBEY is a physiologist who has specialised in maximising performance in the work environment. After post-graduate work and early career in corporate health screening, she studied stress management and began organisational consultancy and workshop facilitation. As BUPA's manager of corporate wellbeing, she was widely quoted in the media and a regular conference speaker. Since September 2003, she has run her own consultancy practice and has been at the forefront of unravelling HSE guidance and occupational health best practice for organisations to find workable solutions to stress issues.

Table of Contents

Introduction What is Stress? Background and Importance Stress an Organizational Perspective Managing Stress of Others Understanding and Dealing with Stress - an Individual Perspective Conclusions

Editorial Reviews

'Investing in Health and Wellbeing is key to ensuring the engagement of employees and sustaining a culture of high performance. This book is an invaluable guide, offering insight, education and practical resources to HR and Occupational Health professionals. Its holistic approach gets underneath the complex and sensitive matter of managing stress within the workplace and will help organisations proactively plan Wellbeing strategy. Supporting employees in balancing the demands and pressure they face in work and life.' - Andrea Knight, Human Resources Manager, Microsoft Ltd

'Stress is a significant occupational health & safety issue. Employers have to deal with occupational stress in the same way they would deal with any other health & safety issue; identifying the hazard, assessing the risk and implementing controls. This book provides a valuable and practical guide to employers on how to manage stress within this management framework.' - Mike Wagland, BT Retail Lead Health & Safety Adviser

'With the cost of stress related absence skyrocketing and an ever increasing Litigious culture emerging from a stressed out, overworked workforce this book will be the foundation upon which many HR and senior management professionals can begin to make sense of and deal with the epidemic which has become known as stress.' - Tony Urwin , Clinical & Business Development Manager, BUPA Psychological Services

From the Publisher