The material in this text is essential reading for managers, consultants, and other executives experiencing the 'change-stability dilemma.' This dilemma raises issues such as an organization's commitment to change, organizational culture, and how to increase and maintain productivity, creativity, and innovation in the midst of change. This edition examines the changing environment and provides a contemporary look at how existing knowledge and technology can be usefully applied. Upon finishing this book, the reader will come away with effective guidelines that can be readily applied to the management of change.
1. Managing Complex Change. 2. The Demand System: Forces in the Environment. 3. Dynamics of Organizations: Where Change Occurs. 4. The Change Process: Why Change? 5. Defining the Future State. 6. Assessing the Present: Benchmarks for Change. 7. Getting from Here to There: Transition Management. 8. A Case Study. 9. Commitment Planning and Strategies. 10. Managing Complexity.