Organizational Trust: A Cultural Perspective

Organizational Trust: A Cultural Perspective

by Mark N. K. Saunders, Denise Skinner, Graham Dietz, Nicole Gillespie, Roy J. Lewicki
     
 

The globalized nature of modern organizations presents new and intimidating challenges for effective relationship building. Organizations and their employees are increasingly being asked to manage unfamiliar relationships with unfamiliar parties. These relationships involve not only working across different national cultures, but also dealing with different

Overview

The globalized nature of modern organizations presents new and intimidating challenges for effective relationship building. Organizations and their employees are increasingly being asked to manage unfamiliar relationships with unfamiliar parties. These relationships involve not only working across different national cultures, but also dealing with different organizational cultures, different professional cultures and even different internal consistencies. Managing such differences demands trust. This book brings together research findings on organizational trust-building across cultures. Established trust scholars from around the world consider the development and maintenance of trust between, for example, management consultants and their clients, senior international managers from different nationalities, different internal organizational groupings during times of change, international joint ventures, and service suppliers and the local communities they serve. These studies, set in a wide variety of national settings, are an important resource for academics, students and practitioners who wish to know more about the nature of cross-cultural trust-building in organizations.

Editorial Reviews

From the Publisher
“The volume succeeds far more than most culture books because trust is such rich terrain for exploring cross-, inter- and multicultural dynamics…The book succeeds in analyzing cross-cultural differences and breaks new ground in identifying pitfalls and pathways in intercultural trust.”
– Michael W. Morris, Columbia University – Graduate School of Business, Administrative Science Quarterly

“Organizational Trust pursues the resolution of a contemporary conundrum, the cross-cultural differences in the bases of trust among the diverse workforces of our global economy. This cutting-edge compendium is rich in up-to-date research and theory regarding the working of trust around the world. Highly recommended.”
Denise M. Rousseau, H.J. Heinz II University Professor, Carnegie Mellon University

Product Details

ISBN-13:
9780521737791
Publisher:
Cambridge University Press
Publication date:
06/30/2010
Series:
Cambridge Companions to Management Series
Pages:
456
Product dimensions:
6.00(w) x 8.90(h) x 0.90(d)

Meet the Author

Mark N. K. Saunders is Professor in Business Research Methods in the School of Management, University of Surrey.

Denise Skinner is Associate Dean (Applied Research) and Professor of Human Resource Management in the Faculty of Business, Environment and Society, Coventry University.

Graham Dietz is Lecturer in Human Resource Management at Durham Business School, Durham University.

Nicole Gillespie is Associate Professor of Organisational Behaviour at Warwick Business School, University of Warwick.

Roy J. Lewicki is Irving Abramowitz Memorial Professor of Business Ethics and Professor of Management and Human Resources at the Max M. Fisher College of Business, The Ohio State University.

Customer Reviews

Average Review:

Write a Review

and post it to your social network

     

Most Helpful Customer Reviews

See all customer reviews >