Organizations: Structures, Processes and Outcomes / Edition 10

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Based upon classical and contemporary theory and empirical research, this text forms a sociological analysis of organizations, focusing on the impacts that organizations have upon individuals and society.
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Product Details

  • ISBN-13: 9780132448406
  • Publisher: Taylor & Francis
  • Publication date: 11/15/2008
  • Series: MySearchLab Series for Sociology Series
  • Edition description: New Edition
  • Edition number: 10
  • Pages: 288
  • Sales rank: 508,335
  • Product dimensions: 5.90 (w) x 8.90 (h) x 0.80 (d)

Table of Contents





Part I: Introduction

Chapter 1: Thinking About Organizations

Part II: Organizational Structure

Chapter 2: Organization Structure: Key Dimensions

Chapter 3: Organization Structure: Explanations

Part III: Organizational Processes

Chapter 4: Power and Power Outcomes

Chapter 5: Leadership

Chapter 6: Decision Making

Chapter 7: Communication

Chapter 8: Managing Organizational Environments: Conceptualizing the Environment

Chapter 9: Managing Environments: Contemporary Paradigms

Part I: Outcomes

Chapter 10: Organizational Performance and Change




Chapter 1 Thinking about Organizations


Why Study Organizations?

Organizational Impacts

Organizations and the World

The Nature of Organizations

The Plan of the Book

In Sum



Chapter 2 Organization Structure: Key Dimensions


Defining Organizational Structure

Modern Organizational Structure: The Bureaucratic Form

Sociological Studies of Formal Structure in Organizations

Dimensions of Formal Structure: Complexity

Dimensions of Formal Structure: Formalization

Dimensions of Formal Structure: Centralization

Relations between Complexity, Formalization & Centralization

Summary and Conclusions


Chapter 3 Organization Structure: Explanations


Effects of Size

Effects of Technology

Effects of Internal Culture

Environmental Effects on Structure: External Culture

Creating Formal Structure: Debates over Process

Explaining Organizational Structure: Summary



Chapter 4 Power and Power Outcomes


The Nature of Power in Organizations

Authority and Power

Other Types of Power

Shifts in Power

Power Outcomes: Compliance and Involvement

Power Outcomes: Conflict

The Components of Conflict Situations

The Outcomes of Conflict

Summary and Conclusions


Chapter 5 Leadership


What Is Leadership?

The Outcomes of Leadership in Organizations

Leadership in the Voluntary Organization

Summary and Conclusions


Chapter 6 Decision Making


Organizations as Systems of Decisions

Strategies of Power and Decision Making

Summary and Conclusions


Chapter 7 Communication


The Importance of Communication

Individual Factors

Organizational Factors

Vertical Communication

Horizontal Communication

Communication Problems

Communication to and from Outside the Organization

Possible Solutions

Summary and Conclusions


Chapter 8 Managing Organizational Environments: Conceptualizing the Environment


“Discovering” Organizational Environments

Defining the Environment: Core Dimensions

Defining the Environment: Interorganizational Relations

Defining the Environment: Selected Aspects

Perceiving the Environment

Summary and Conclusions


Chapter 9 Managing Environments: Contemporary Paradigms


The Contingency Paradigm

The Resource Dependence Paradigm

The Transaction Costs Paradigm

The Institutional Paradigm

The Population Ecology Paradigm

Combining Paradigms

Summary and Conclusions



Chapter 10 Organizational Performance and Change


Problems of Defining Organizational Goals

Approaches to Assessing Organizational Effectiveness

Evaluating Organizational Performance: Key Issues

Organizational Change and Transformation

Organizational Change: Learning

Transformational Change

Summary and Conclusions


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This ninth edition of Organizations: Structures, Processes, and Outcomes has undergone a major revision. Pamela S. Tolbert is now a coauthor and has rewritten three of the chapters. A large number of out-of-date references have been removed. We have tried to make each chapter reflect the cutting edge of the field of sociology of organizations, while retaining the insights that previous research has revealed.

Many contemporary organizations are coping with an array of major crises, ranging from terrorism to financial collapse. In the face of these changing conditions, the way in which many organizations continue to function, providing the stability our society needs to persist on its course, is remarkable. This book is intended to help readers understand the sources of both change and stability in modern organizations.

We have retained the overviews at the beginning of each chapter and the exercises at the end of each chapter. These appear to be useful resources for students. We have made strong efforts to make this edition more accessible to beginning students of organizations, while still indicating nuances of theories and research that may be of particular interest to those with a stronger background in the field.

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