Out of the Crisis / Edition 1

Out of the Crisis / Edition 1

5.0 4
by W. Edwards Deming
     
 

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ISBN-10: 0262541157

ISBN-13: 9780262541152

Pub. Date: 08/11/2000

Publisher: MIT Press

"Long-term commitment to new learning and new philosophy is required of any management that seeks transformation. The timid and the fainthearted, and the people that expect quick results, are doomed to disappointment."

According to W. Edwards Deming, American companies require nothing less than a transformation of management style and of governmental relations

Overview

"Long-term commitment to new learning and new philosophy is required of any management that seeks transformation. The timid and the fainthearted, and the people that expect quick results, are doomed to disappointment."

According to W. Edwards Deming, American companies require nothing less than a transformation of management style and of governmental relations with industry. In Out of the Crisis, originally published in
1982, Deming offers a theory of management based on his famous 14 Points for
Management. Management's failure to plan for the future, he claims, brings about loss of market, which brings about loss of jobs. Management must be judged not only by the quarterly dividend, but by innovative plans to stay in business, protect investment, ensure future dividends, and provide more jobs through improved product and service. In simple, direct language, he explains the principles of management transformation and how to apply them.

Previously published by
MIT-CAES

Product Details

ISBN-13:
9780262541152
Publisher:
MIT Press
Publication date:
08/11/2000
Edition description:
Reprint
Pages:
523
Sales rank:
207,869
Product dimensions:
5.50(w) x 8.40(h) x 1.30(d)
Age Range:
18 Years

Table of Contents

About the Author vii
Preface ix
Acknowledgments xiii
Chain Reaction: Quality, Productivity, Lower Costs, Capture the Market
1(17)
Principles for Transformation of Western Management
18(79)
Diseases and Obstacles
97(52)
When? How Long?
149(7)
Questions to Help Managers
156(11)
Quality and the Consumer
167(16)
Quality and Productivity in Service Organizations
183(65)
Some New Principles of Training and Leadership
248(28)
Operational Definitions, Conformance, Performance
276(21)
Standards and Regulations
297(12)
Common Causes and Special Causes of Improvement. Stable System.
309(62)
More Examples of Improvement Downstream
371(17)
Some Disappointments in Great Ideas
388(9)
Two Reports to Management
397(10)
Plan for Minimum Average Total Cost for Test of Incoming Materials and Final Product
407(58)
Organization for Improvement of Quality and Productivity
465(10)
Some Illustrations for Improvement of Living
475(11)
Appendix: Transformation in Japan
486(7)
Index 493

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Out of the Crisis 5 out of 5 based on 0 ratings. 4 reviews.
Guest More than 1 year ago
This book is a true masterpiece written by one of America's under-rated heroes. Dr. Demming was an engineer who led Japan to become the powerhouse that it is in today's world economy. He established certain management techniques and he preached certain attitudes that should be adopted to the work place in order to reach the sort of success that he helped companies such as Honda and Toyota reach today. Dr. Demming strongly believed that only those companies that focused their entire attention on quality would succeed in today¿s world. He does not believe that a company should set financial profit ahead of quality. If a company puts their energy and resources into establishing very high quality products, the financial benefits will make its way towards that company. Several decades ago, Toyota was focused on producing low cost cars in hope of attracting a large portion of market sales. When they decided to focus more on quality than price their market sales soared. Dr.Demming does not only preach about quality but he also gives the readers tools that can be used in the work place to help and achieve the desired level of quality. Certain tools such as inspection methods, training, supplier relationships, and process control are all detailed in this great book. Even though sometimes the thought process of Dr. Demming might be hard to follow, the lessons learnt in this book are priceless and this book should be in the top drawer of every manager¿s desk.
Guest More than 1 year ago
W. Edward Deming could be called the Mozart of quality control, the Shakespeare of business consulting, the Michelangelo of management science. Deming is the sine qua non of modern business thought ¿ the ¿without which not.¿ Perhaps more than any other thinker, he engineered the rise of Japanese competitiveness in the consumer goods sector, thereby giving a major prod to globalization. Perhaps his only failure was not envisioning the Big Brother extremes to which some would later push his ideas of ¿consistency of purpose¿ (for example, continuous quality improvement). Then again, prophets are plagued by their own disciples. Deming passes the test of time with flying colors. In this reprint of his 1986 classic, his eloquent arguments for single-supplier sourcing and leadership rather than supervision, and against production quotas and the absurd practice of MBWA (management by walking around), ring as true today as ever. We from getAbstract believe that classics should be revisited often, and highly recommends Deming¿s seminal work to thoughtful people in business at all levels.
Anonymous More than 1 year ago
Anonymous More than 1 year ago
Wish my manager would read this. Great book though hard going in spots, especially the math. Not light reading.