Output Measures for Public Library Service to Children


You'll find a mixture of well-tested techniques for measuring library use by and for children, as well as the use of children's material collections.
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You'll find a mixture of well-tested techniques for measuring library use by and for children, as well as the use of children's material collections.
Read More Show Less

Product Details

  • ISBN-13: 9780838934043
  • Publisher: American Library Association
  • Publication date: 3/28/1992
  • Pages: 129
  • Product dimensions: 8.45 (w) x 10.93 (h) x 0.28 (d)

Table of Contents

Introduction 1
Pt. 1 The Measurement Process 7
Measurement, Public Libraries, and Service to Children 8
Measurement and the Planning Process 8
Applying the Planning Process and Output Measures to Library Service to Children 9
Managing the Measurement Process 14
Your Position in the Library 14
The Library as an Organization 14
The Community 15
Selecting the Output Measures to Implement 15
Scheduling 16
Personnel Issues 17
Level of Effort 18
Collecting, Interpreting, and Using the Data 18
Collecting and Analyzing the Data 18
Interpreting the Results 19
Acting on the Results 20
Sources for Additional Information 21
Pt. 2 The Output Measures 23
Children's Population of Legal Service Area 24
Care Givers and Adults Acting on Behalf of Children 24
Identifying Children Who Are Age 14 and Under 24
Libraries with Multiple Outlets 25
Library Use Measures 25
Children's Library Visits per Child 26
Building Use by Children 30
Furniture/Equipment Use by Children 32
Materials Use Measures 34
Circulation of Children's Materials per Child 35
In-Library Use of Children's Materials per Child 37
Turnover Rate of Children's Materials 39
Materials Availability Measures 42
Children's Fill Rate 42
Homework Fill Rate 47
Picture Book Fill Rate 48
Information Services 50
Children's Information Transaction Completion Rate 51
Children's Information Transactions Per Child 52
Programming 54
Children's Program Attendance per Child 54
Community Relations 56
Class Visit Rate 56
Child Care Center Contact Rate 58
Annual Number of Community Contacts 59
Pt. 3 Other Measurement Techniques 61
Focus Groups 62
When to Use a Focus Group 62
Administering a Focus Group 62
Interpreting and Presenting the Results 64
What Working Parents Want from the Public Library: A Needs Assessment 64
User Surveys 65
When and Why 65
Administering a User Survey 65
Interpreting and Using the Results 66
Summer Reading Program Survey 66
Preschool Story Hour Survey 68
Sources for Additional Information 69
Appendix: Blank Forms 71
Index 127
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