Outsourcing Agreements: A Practical Guide

by George Kimball, Mark W. Heaphy

Overview

Outsourcing Agreements: A Practical Guide is an accessible guide to the legal and practical issues arising from complex outsourcing deals with a particular emphasis on the UK and the US. Lawyers, executives and managers must learn how all of the pieces of the outsourcing jigsaw - contractual, operational, technical and financial - fit together into a coherent, manageable whole that suppliers can perform and customers can manage. This book covers the discrete legal issues involved, and also the management of the relationship between vendor and purchaser of outsourcing services, in a practical and comprehensive way. The accessible anture of this book means it will be of interest to lawyers in private practice or in-house, in particular those who are new to outsourcing as an area of practice.

Product Details

ISBN-13:	9781035317004
Publisher:	Edward Elgar Publishing
Publication date:	10/28/2025
Series:	Elgar Practical Guides
Pages:	628
Product dimensions:	5.38(w) x 8.50(h) x (d)

About the Author

George Kimball is a Partner in the regional and global IT/Telecommunications Practice Group at Baker & McKenzie LLP in San Diego. He has more than 30 years of legal experience, and is ranked by Chambers USA as a recognized leader in both IT and business process outsourcing. He regularly writes and speaks on outsourcing and related issues and legal developments to industry and organizations, as well as California Continuing Education for the Bar and New York's Practicing Law Institute.

Editorial Reviews

‘George Kimball and Mark Heaphy, two of the world’s most experienced and perceptive outsourcing lawyers, share generously what they have learned about the ins and outs, risks and rewards, and dos and don’ts of outsourcing. This is a book that anyone involved with outsourcing contracts should read like a novel but retain as a reference.’

Brad L. Peterson

"The author, who heads the global IT/communications practice at Baker & Mackenzie LLP, covers all sorts of different aspects of IP that should be appropriately covered by an outsourcing agreement — and there are many such aspects."
—IPKat

"this is a highly readable book which I certainly am pleased to have on my book shelf and one which will appeal to everyone involved in negotiating and drafting outsourcing agreements, at whatever level."
—Alan Meneghetti, Clyde & Co LLP, London
Journal of Intellectual Property Law and Practice

From the Publisher

‘George Kimball and Mark Heaphy have produced a timely, comprehensive work which addresses the challenges and opportunities that make outsourcing a compelling business strategy. A must-read for long-time practitioners looking to see what’s new and a great resource for business people and legal and other professionals new to the topic.’

Peter R. George

‘Few books have equal value to lawyers practicing 7000 miles apart, but George Kimball and Mark Heaphy provide such a guide here. This invaluable book provides an extensive discussion of the latest developments in outsourcing and proven strategies for negotiating well-executed, lasting outsourcing transactions, emphasizing the importance of constructive collaboration. Whether representing customers or service providers, it is a must-have for practitioners and other participants in these complex, cross-border relationships.’

Sandip Beri