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Outstanding!: 47 Ways to Make Your Organization Exceptional [NOOK Book]

Overview



"Outstanding! hits the nail on the head in every way: Practical content, terrific stories, and an easy read. Miller has provided a road map for organizations to become exceptional--just follow the path laid out. Definitely a must read!"
--Dave Ramsey, author of Total Money Makeover and host of The Dave Ramsey Show


Every day outstanding organizations do things and promote values that ensure they will retain...
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Outstanding!: 47 Ways to Make Your Organization Exceptional

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Overview



"Outstanding! hits the nail on the head in every way: Practical content, terrific stories, and an easy read. Miller has provided a road map for organizations to become exceptional--just follow the path laid out. Definitely a must read!"
--Dave Ramsey, author of Total Money Makeover and host of The Dave Ramsey Show


Every day outstanding organizations do things and promote values that ensure they will retain customers, grow revenues, increase market share, and build their reputations. People in these organizations hold values and take actions-- individually and collectively--that are not always easy or obvious but are fundamentally powerful.

Informed by his own commitment to the concept of personal accountability and enlivened by compelling true stories from exceptional organizations, in this insightful and accessible book John Miller identifies the principles and behaviors that distinguish such organizations from the pack and provides readers with ways to integrate them into their own work.

With its pithy entries that carry significant impact, Outstanding is by turns a playbook, a guide, and an inspiration. It is filled with practical ideas that can--and should--be used every single day by individuals and teams from the boardroom to the stockroom for creating a distinguished organization with which customers and stakeholders will want to work.




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Product Details

  • ISBN-13: 9781101184950
  • Publisher: Penguin Group (USA)
  • Publication date: 1/7/2010
  • Sold by: Penguin Group
  • Format: eBook
  • Pages: 224
  • Sales rank: 475,143
  • File size: 338 KB

Meet the Author

John G. Miller is the founder of QBQ, Inc., an organizational development company dedicated to making personal accountability a core value for organizations and individuals. QBQ, Inc. has worked with hundreds of Fortune 500 and other companies and governmental and non-government organizations internationally. Miller, who appears frequently on national television and radio, is the author of the bestselling QBQ! The Question Behind the Question and Flipping the Switch: Five Keys to Success at Work and in Life. He lives in Denver.
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Sort by: Showing 1 – 10 of 6 Customer Reviews
  • Posted April 1, 2010

    Inpiration For Each Day

    I lead an organization of 2400 employees and contractors. I read this book, because I am always looking for books on self-development, leadership or for material that will help me motivate my team members to develop themselves and their teams. This is quite a find. I sent this book to all of the leaders on my team and had each of them provide us all with a view of what 'gems' they found in the book for their teams and what one area of the book could help their teams get better. This book and exercise turned out to receive GREAT reviews from the team members and there were many stories and examples shared by the team members about many of the '47 ways'. It is now a workplace 'reference guide' that is used when it's time for a little inspiration or consideration. Since our team exercise, there isn't a day that goes by when I don't hear someone over a wall or in a meeting reference something in this book. I have recommended this book to many in my company and recommend it to you!!!

    1 out of 1 people found this review helpful.

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  • Posted April 14, 2011

    more from this reviewer

    Personalized account of 47 best practices that will make your organization outstanding

    John G. Miller always kept his eyes and ears open as he consulted with many "Fortune 500" companies over the years. In the process, he became a perceptive student of business. Now Miller has assembled (and sometimes perhaps slightly oversimplified) 47 of the best approaches, practices and techniques he saw as a consumer or as a consultant when he observed superior organizations. getAbstract finds that this engaging book does a good job of explicating each of these valuable concepts.

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