The Oxford Handbook of Information and Communication Technologies

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The production and consumption of Information and Communication Technologies (or ICTs) have become embedded within our societies. The influence and implications of this have an impact at a macro level, in the way our governments, economies, and businesses operate, and in our everyday lives. This handbook is about the many challenges presented by ICTs. It sets out an intellectual agenda that examines the implications of ICTs for individuals, organizations, democracy, and the economy.

Explicity interdisciplinary, and combining empirical research with theoretical work, it is organised around four themes covering the knowledge economy; organizational dynamics, strategy, and design; governance and democracy; and culture, community and new media literacies.

It provides a comprehensive resource for those working in the social sciences, and in the physical sciences and engineering fields, with leading contemporary research informed principally by the disciplines of anthropology, economics, philosophy, politics, and sociology.

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Product Details

  • ISBN-13: 9780199266234
  • Publisher: Oxford University Press
  • Publication date: 5/24/2007
  • Series: Oxford Handbooks Series
  • Edition description: New Edition
  • Pages: 752
  • Product dimensions: 9.90 (w) x 6.80 (h) x 1.70 (d)

Meet the Author

Robin Mansell is Professor of New Media and the Internet in the Department of Media and Communications, London School of Economics and Political Science. She is internationally known for her work on the social, economic, and technical issues arising from new technologies, especially in the computer and telecommunication industries. Her research examines the integration of new technologies into society, the interaction between engineering design and the structure of markets, and the sources of regulatory effectiveness and failure. She has contributed to policy discussion and formulation for the liberalization of the telecommunication sector, the development of electronic commerce, the governance of universal access, and developing country responses to globalization. She serves as and academic governor of the LSE, as a Trustee of the Institute of Development Studies, Sussex, and is President of IAMCR (International Association for Media and Communications Research) 2004-2008.
Chrisanthi Avgerou is Professor of Information Systems at the London School of Economics and Political Science. Her main interests concern the relationship of IT to organizational change and the role of IT in socio-economic development. She is chairperson of the IFIP Technical Committee 9 on Social Implications of Information Technology and she chaired the IFIP WG 9.4 group on computers in developing countries from 1996 till 2003. Among her recent publications are Information Systems and Global Diversity, and The Social Study of Information and Communication Technology: Innovation, Actors, and Contexts.
Danny Quah is Professor of Economics at the London School of Economics and Political Science. His work is concerned with economic growth, income inequality, new technology, intellectual assets, information technology and the weightless economy.
Roger Silverstone is Professor of Media and Communications at the London School of Economics and Political Science. Previous publications include Media, Technology and Everyday Life in Europe (Ashgate, 2005) and Why Study the Media? (Sage, 1999).

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Table of Contents

List of figures xii

List of tables xiii

List of contributors xiv

1 The challenges of ICTs Robin Mansell Chrisanthi Avgerou Danny Quah Roger Silverstones 1

Part I The Knowledge Economy and ICTs Danny Quah

2 The ICT paradigm Chris Freeman 34

3 Markets and policies in new knowledge economies William H. Melody 55

4 Globalization of the ICT labour force William Lazonick 75

5 Productivity and ICTs: A review of the evidence Mirko Draca Raffaella Sadun John Van Reenen 100

6 Economic policy analysis and the Internet: Coming to terms with a telecommunications anomaly Paul A. David 148

7 Internet diffusion and the geography of the digital divide in the United States Shane Greenstein Jeff Prince 168

8 The economics of ICTs: Building blocks and implications W. Edward Steinmueller 196

Part II Organization Dynamics, Strategy, Design, and ICTs Chrisanthi Avgerou

9 On confronting some common myths of IS strategy discourse Robert D. Galliers 225

10 Information technology sourcing: Fifteen years of learning Leslie Willcocks Mary Lacity Sara Cullen 244

11 ICT, organizations, and networks Jannis Kallinikos 273

12 Information technology and the dynamics of organizational change Matthew R. Jones Wanda J. Orlikowski 293

13 Making sense of ICT, new media, and ethics Lucas D. Introna 314

Part III Governance, Democracy, and ICTs Robin Mansell

14 Electronic networks, power & democracy Saskia Sassen 339

15 e-Democracy: The history and future of an idea Stephen Coleman 362

16 Communicative entitlements and democracy: The future of the digital divide debate Nick Couldry 383

17 Governance and state organization in the digital era Patrick Dunleavy 404

18 Privacy protection and ICT: Issues, instruments, and concepts Charles D. Raab 427

19 Surveillance, power, and everyday life David Lyon 449

Part IV Culture, Community, and New Media Literacies Roger Silverstone

20 New media literacies: At the intersection of technical, cultural, and discursive knowledges Phil Graham Abby Ann Goodrum 473

21 Youthful experts? A critical appraisal of children's emerging Internet literacy Sonia Livingstone 494

22 The interrelations between online and offline: Questions, issues, and implications Shani Orgad 514

23 ICTs and political movements John D. H. Downing Lisa Brooten 537

24 ICTs and communities in the twenty-first century: Challenges and perspectives Joo-Young Jung Sandra J. Ball-Rokeach Yong-Chan Kim Sorin Adam Matei 561

25 ICTs and inequality: Net gains for women? Judy Wajcman 581

Index 601

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